"Could Not Sync Your Cards. Please retry."

Warbuddha · 05-31-2020, 09:42 PM

For more than an hour now.

Rebooted twice. Logged out of OOTP and out of Steam. Logged back in.

Everything else works fine.

Two tournaments going and I've spent money on this game. Not happy.

joker7702 · 05-31-2020, 09:57 PM

I am having the same problem

stl jason · 05-31-2020, 10:02 PM

they are working on it

DotDash · 05-31-2020, 10:03 PM

Same here. Was logged in to the same team for a long time without issues. Logged out to go check on my other teams, and the error started appearing (along with sluggish response in general, for instance when signing up for tournaments.) This affects signing in to the main PT mode, setting a tournament roster, and even examining a completed tournament. It will not load past the 'Loading Player Card Data' step.

DazzyPaige · 05-31-2020, 10:59 PM

I have this problem too. Restarted, can’t log in to my tournaments or regular PT teams to make changes for the next season.

richjmny · 05-31-2020, 11:01 PM

Was cranking in a tourney for once also made some investments... Ive been down for two hours.. with not syncing...

put in a ticket as well

Stanley Kuppchaser · 05-31-2020, 11:07 PM

As my main license completes another day of uselessness, now my second license, with an older build, starts the "won't synch," syndrome. Is it headed down the same path?

Arobbins · 05-31-2020, 11:18 PM

Kickster23 · 06-01-2020, 01:38 AM

Seriously still having this issue at 11:40 at night...one would think you should look into a new service provider....

Coriolanus · 06-01-2020, 02:17 AM

I think this was their new service provider. I could be wrong, but I thought they migrated in April. New provider certainly SEEMS like they're a crack crew. Given the alacrity of their address I have to assume they communicate on rotaries and pagers.

Markus is definitely due a refund, and I am still hoping for a recovery in time to grab that 20K Trout before the auction is over at 4am. If only I had put the cash down the moment I saw it.

Not looking great though.

HelpMeEscape · 06-01-2020, 07:58 AM

I'm having the same issue too - is there anything I can do locally on this?

DazzyPaige · 06-01-2020, 07:59 AM

Still can’t log in fully since last night, I get the can’t sync cards message and PT is stuck on Simulating.... I just bought a bunch of packs, last night, was editing my team for the week. I’m worried I’m going to lose out on an entire week of play, I just got promoted. I can’t be sitting here all morning. I have work. I hope there is some sort of compensation or form of good will when we lose out on planning like this. It really kills the excitement of promotion for a new player like myself

Lukas Berger · 06-01-2020, 08:07 AM

Everything is down right now because of an issue with the service provider. We're doing everything we can to get them to get things back up and running

DotDash · 06-01-2020, 08:53 AM

Hi,

The game is accessible again, but some issues seem to persist:

- Quick Tournaments signed up to yesterday appear stuck in 'preparing' status, and
- (Perhaps unrelated) ended auctions are remaining on the AH for longer than normal.

Thanks.

DazzyPaige · 06-01-2020, 08:54 AM

Working normally here again

05-31-2020, 09:42 PM	#1
Warbuddha Bat Boy Join Date: May 2020 Posts: 7	"Could Not Sync Your Cards. Please retry." For more than an hour now. Rebooted twice. Logged out of OOTP and out of Steam. Logged back in. Everything else works fine. Two tournaments going and I've spent money on this game. Not happy.

05-31-2020, 09:57 PM	#2
joker7702 Minors (Rookie Ball) Join Date: Mar 2020 Posts: 43	Same Problem I am having the same problem

05-31-2020, 10:02 PM	#3
stl jason Hall Of Famer Join Date: Apr 2006 Posts: 10,112	they are working on it __________________ Beer League dynasty thread - knock 'em back!

05-31-2020, 10:03 PM	#4
DotDash Minors (Double A) Join Date: Sep 2019 Posts: 135	Same here. Was logged in to the same team for a long time without issues. Logged out to go check on my other teams, and the error started appearing (along with sluggish response in general, for instance when signing up for tournaments.) This affects signing in to the main PT mode, setting a tournament roster, and even examining a completed tournament. It will not load past the 'Loading Player Card Data' step. __________________

05-31-2020, 10:59 PM	#5
DazzyPaige Bat Boy Join Date: May 2020 Posts: 8	I have this problem too. Restarted, can’t log in to my tournaments or regular PT teams to make changes for the next season. Last edited by DazzyPaige; 05-31-2020 at 11:10 PM.

05-31-2020, 11:01 PM	#6
richjmny Bat Boy Join Date: May 2020 Posts: 7	same issue Was cranking in a tourney for once also made some investments... Ive been down for two hours.. with not syncing... put in a ticket as well

05-31-2020, 11:07 PM	#7
Stanley Kuppchaser Hall Of Famer Join Date: Aug 2017 Posts: 4,239	Now Laptop won't synch As my main license completes another day of uselessness, now my second license, with an older build, starts the "won't synch," syndrome. Is it headed down the same path?

05-31-2020, 11:18 PM	#8
Arobbins Minors (Double A) Join Date: Aug 2018 Posts: 133	__________________ 20 21

06-01-2020, 01:38 AM	#9
Kickster23 Bat Boy Join Date: Jun 2020 Posts: 1	Seriously still having this issue at 11:40 at night...one would think you should look into a new service provider....

06-01-2020, 02:17 AM	#10
Coriolanus Minors (Single A) Join Date: Jan 2010 Posts: 74	I think this was their new service provider. I could be wrong, but I thought they migrated in April. New provider certainly SEEMS like they're a crack crew. Given the alacrity of their address I have to assume they communicate on rotaries and pagers. Markus is definitely due a refund, and I am still hoping for a recovery in time to grab that 20K Trout before the auction is over at 4am. If only I had put the cash down the moment I saw it. Not looking great though. Last edited by Coriolanus; 06-01-2020 at 02:19 AM.

06-01-2020, 07:58 AM	#11
HelpMeEscape Bat Boy Join Date: Feb 2016 Posts: 13	I'm having the same issue too - is there anything I can do locally on this?

06-01-2020, 07:59 AM	#12
DazzyPaige Bat Boy Join Date: May 2020 Posts: 8	Still can’t log in fully since last night, I get the can’t sync cards message and PT is stuck on Simulating.... I just bought a bunch of packs, last night, was editing my team for the week. I’m worried I’m going to lose out on an entire week of play, I just got promoted. I can’t be sitting here all morning. I have work. I hope there is some sort of compensation or form of good will when we lose out on planning like this. It really kills the excitement of promotion for a new player like myself Last edited by DazzyPaige; 06-01-2020 at 08:03 AM. Reason: Clarity

06-01-2020, 08:07 AM	#13
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 21,365	Everything is down right now because of an issue with the service provider. We're doing everything we can to get them to get things back up and running __________________ lukas@ootpdevelopments.com PreOrder Out of the Park Baseball 26! Need to upload files for us to check out? Instructions can be found here

06-01-2020, 08:53 AM	#14
DotDash Minors (Double A) Join Date: Sep 2019 Posts: 135	Hi, The game is accessible again, but some issues seem to persist: - Quick Tournaments signed up to yesterday appear stuck in 'preparing' status, and - (Perhaps unrelated) ended auctions are remaining on the AH for longer than normal. Thanks. Attached Images __________________

06-01-2020, 08:54 AM	#15
DazzyPaige Bat Boy Join Date: May 2020 Posts: 8	Working normally here again