Never received verification email - Page 2

magic1313 · 05-03-2022, 08:14 PM

Also still use AOL, no verification email for all 3

Royals · 05-03-2022, 08:15 PM

No email verification for yahoo

Royals

Mikecouil · 05-03-2022, 08:16 PM

Check out the ages of our accounts for those of us having issues

OG's!!!!

Where my Crackerjack baseball league friends at?

mwb6 · 05-03-2022, 08:45 PM

Having same issue with a yahoo email account.

Maddox · 05-03-2022, 10:17 PM

So, it sounds like if I used a Yahoo address for one of my teams then I should hold off for now on reregistering it?

dodger300 · 05-04-2022, 12:47 AM

Hotmail did not work, gmail did.

Matt Arnold · 05-04-2022, 06:43 AM

If you had issues with Yahoo/AOL verfitications and can send an email, please message the support@ootpdevelopments.com with your username and email address you are trying, and we are going through to handle those. If you receive an error trying to send those messages, if you have access to another email that seems to have less issues, you can send from there and we will work otherwise to verify. If none of that works, you can send a private message to Alex Murray and we will do what we can to sort you out.

Matt Arnold · 05-04-2022, 06:56 AM

NOTE: If you had trouble sending an email and received a bounce-back, this may be due to a settings issue in your account. The reply here provides some details on how to change the setting:
https://help.zoho.com/portal/en/comm...or-yahoo-co-uk

Sorry it's a little confusing, but it involves changing the DMARC policy settings on your account.

djbutler · 05-04-2022, 07:18 AM

Quote:

Originally Posted by djbutler

For those who are curious...

I sent an email to "Support@ootpdevelopments.com" noting that I never received verification email. And, I received a "Mail delivery failed: returning message to sender."

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

support@ootpdevelopments.zohodesk.eu
(ultimately generated from Support@ootpdevelopments.com)
host mx.zoho.eu [185.20.209.166]
SMTP error from remote mail server after end of data:
550 5.7.1 Email rejected per DMARC policy for yahoo.com

I am going to try to email "Support@ootpdevelopments.com" now from a different non-Yahoo email address. Wish me luck.

My verification email was received to my Yahoo account a few minutes after I got an automated troubleshooting message from OOTP support that I sent to them from a different email account alerting them to the issue I was having. I am in with my loyalty rewards so things seem to be working. I hope the same for all of you.

Kushiel · 05-04-2022, 07:21 AM

I registered one account with a Yahoo email and it went right through. No problems. Now I am worried my other teams will not register when I try. Of course at the moment it is a moot point. I can't play with the account that I do have.

The last time I seen a launch this server bonked was when World of Warcraft launched some 15 or so years ago. It was almost a disaster of a proportion that it may have stopped one of the most prolific games ever to not have been so popular. They got it working in less time than this has taken though.

Edit: The last thing I intend is to defend Blizzard. But they did get it going in less than a week.

Lowlyworm1 · 05-04-2022, 07:25 AM

Hey All...for what it is worth, same issue here with my Yahoo. I opened a support ticket at about 4pm yesterday. It was responded to a little after midnight (I was asleep). They provided an easy fix that worked perfectly. I've had no issues with the game since finally logging in. They likely have many people to work through but just know there is a light at the end of the tunnel.

Matt Arnold · 05-04-2022, 09:15 AM

FYI, we have been seeing reports of people who ran into email troubles are getting the confirmations now, so if that was happening to you yesterday, please double-check your inbox and hopefully things will work. If not, the team still has a list they are working from to handle otherwise.

Maddox · 05-04-2022, 10:33 AM

I just registered my Yahoo account this morning and it went through with a hitch.

daves · 05-07-2022, 12:15 PM

How long does this take? Most are instantaneous. I haven't received for days.

Royals · 05-07-2022, 12:30 PM

My took a couple of days.

Royals

daves · 05-07-2022, 12:40 PM

Ok it was in my junk

05-03-2022, 08:45 PM	#24
mwb6 Minors (Single A) Join Date: Apr 2012 Posts: 77	Yahoo Having same issue with a yahoo email account.

05-04-2022, 12:47 AM	#26
dodger300 Minors (Triple A) Join Date: Apr 2004 Location: Las Vegas Posts: 268	Hotmail did not work, gmail did. __________________

05-04-2022, 07:21 AM	#30
Kushiel All Star Starter Join Date: Apr 2015 Location: Deep in the Heart of Texas Posts: 1,810	I registered one account with a Yahoo email and it went right through. No problems. Now I am worried my other teams will not register when I try. Of course at the moment it is a moot point. I can't play with the account that I do have. The last time I seen a launch this server bonked was when World of Warcraft launched some 15 or so years ago. It was almost a disaster of a proportion that it may have stopped one of the most prolific games ever to not have been so popular. They got it working in less time than this has taken though. Edit: The last thing I intend is to defend Blizzard. But they did get it going in less than a week. __________________ *Favente Deo supero* Last edited by Kushiel; 05-04-2022 at 07:23 AM.

05-07-2022, 12:15 PM	#34
daves Hall Of Famer Join Date: Dec 2007 Posts: 3,838	How long does this take? Most are instantaneous. I haven't received for days. __________________

05-07-2022, 12:40 PM	#36
daves Hall Of Famer Join Date: Dec 2007 Posts: 3,838	Ok it was in my junk __________________

05-03-2022, 08:14 PM	#21
magic1313 Bat Boy Join Date: Apr 2015 Posts: 13	Also still use AOL, no verification email for all 3

05-03-2022, 08:15 PM	#22
Royals Minors (Double A) Join Date: Feb 2002 Posts: 192	No email verification for yahoo Royals

05-03-2022, 08:16 PM	#23
Mikecouil Minors (Triple A) Join Date: Jan 2002 Location: alex Posts: 245	Check out the ages of our accounts for those of us having issues OG's!!!! Where my Crackerjack baseball league friends at?

05-03-2022, 10:17 PM	#25
Maddox All Star Reserve Join Date: Jan 2013 Posts: 903	So, it sounds like if I used a Yahoo address for one of my teams then I should hold off for now on reregistering it?

05-04-2022, 06:43 AM	#27
Matt Arnold OOTP Developer Join Date: Jun 2009 Location: Here and there Posts: 15,741	If you had issues with Yahoo/AOL verfitications and can send an email, please message the support@ootpdevelopments.com with your username and email address you are trying, and we are going through to handle those. If you receive an error trying to send those messages, if you have access to another email that seems to have less issues, you can send from there and we will work otherwise to verify. If none of that works, you can send a private message to Alex Murray and we will do what we can to sort you out.

05-04-2022, 06:56 AM	#28
Matt Arnold OOTP Developer Join Date: Jun 2009 Location: Here and there Posts: 15,741	NOTE: If you had trouble sending an email and received a bounce-back, this may be due to a settings issue in your account. The reply here provides some details on how to change the setting: https://help.zoho.com/portal/en/comm...or-yahoo-co-uk Sorry it's a little confusing, but it involves changing the DMARC policy settings on your account.

05-04-2022, 07:25 AM	#31
Lowlyworm1 Minors (Rookie Ball) Join Date: Oct 2020 Posts: 31	Hey All...for what it is worth, same issue here with my Yahoo. I opened a support ticket at about 4pm yesterday. It was responded to a little after midnight (I was asleep). They provided an easy fix that worked perfectly. I've had no issues with the game since finally logging in. They likely have many people to work through but just know there is a light at the end of the tunnel.

05-04-2022, 09:15 AM	#32
Matt Arnold OOTP Developer Join Date: Jun 2009 Location: Here and there Posts: 15,741	FYI, we have been seeing reports of people who ran into email troubles are getting the confirmations now, so if that was happening to you yesterday, please double-check your inbox and hopefully things will work. If not, the team still has a list they are working from to handle otherwise.

05-04-2022, 10:33 AM	#33
Maddox All Star Reserve Join Date: Jan 2013 Posts: 903	I just registered my Yahoo account this morning and it went through with a hitch.

05-07-2022, 12:30 PM	#35
Royals Minors (Double A) Join Date: Feb 2002 Posts: 192	My took a couple of days. Royals