Question for Steve about license?

RJB7777777 · 04-19-2005, 07:25 AM

Hello Steve, Hopefully you can help me or someone else can direct me to where i need to go. We just got a virus on of of our 2 computers with the ootp6 program on it and i want to put it on is computer now. How do i go about unregistering my old pc or getting a new # so i can put it on here. I have all the info from the email that was sent when we paided for it if thats needed from Steve.

Thanks for the help, Rick

statfreak · 04-19-2005, 08:27 AM

I'm not Steve, but will try to help.

Go to your Control Panel, open the folder called eLicense Control. Open the Out of the Park Developments folder, right-click on Out of the Park Baseball v6.0 and choose unlicense. If needed copy or print the product receipt (you'll need your orderID). Oh, I assumed you had a broadband, always on connection. If not, connect to the internet before unlicensing.

Uninstall the game.

Install the game on the new computer and license using the orderID. If you can not license the game because both your licenses are showing be in use, send an e-mail to support@elicense.com and explain the virus situation and that you unlicensed and uninstalled from that computer. They should send a reply within a few hours letting you know one of your licenses as been reset. You can then license the game on the new PC.

Hope that helped.

RJB7777777 · 04-19-2005, 09:52 AM

I had a virus on the pc that had ootp6 on it and cannot get the PC to turn on either so i cant uninstall it.

statfreak · 04-19-2005, 10:29 AM

Quote:

Originally Posted by RJB7777777

I had a virus on the pc that had ootp6 on it and cannot get the PC to turn on either so i cant uninstall it.

oh, no problem then. Just e-mail eLicense using the e-mail in my original post and let them know the situation. Based on my experience, they'll reinstate one of your licenses within an hour.

04-19-2005, 07:25 AM	#1
RJB7777777 Minors (Triple A) Join Date: Mar 2004 Location: Burton, Michigan Posts: 280	Question for Steve about license? Hello Steve, Hopefully you can help me or someone else can direct me to where i need to go. We just got a virus on of of our 2 computers with the ootp6 program on it and i want to put it on is computer now. How do i go about unregistering my old pc or getting a new # so i can put it on here. I have all the info from the email that was sent when we paided for it if thats needed from Steve. Thanks for the help, Rick __________________ ATHFBL ~ President, CEO, & Co-Owner ATHFBL ~ St Louis Cardinals - Detroit Tigers ATHFBL-PL ~ President, CEO, & Co-Owner No-Hit ~ St Louis Cardinals SCB ~ New York Mets XHL ~ Toronto Maple Leafs JADSBL ~ Detroit Cobras Asst GM JADSBL ~ Player Handler EPL ~ Player Handler Retro Baseball ~ Washington Nationals ATHFBL Web Site ~ www.athfbl.com/ ATHFBL League Page ~ http://www.athfbl.com/league/ ATHFBL E-Mail Address ~ ATHFBL@gmail.com AIM ~ ATHFBL Rick Yahoo ~ ATHFBL_Rick

04-19-2005, 08:27 AM	#2
statfreak Hall Of Famer Join Date: Dec 2001 Location: Milwaukee, WI Posts: 2,434	I'm not Steve, but will try to help. Go to your Control Panel, open the folder called eLicense Control. Open the Out of the Park Developments folder, right-click on Out of the Park Baseball v6.0 and choose unlicense. If needed copy or print the product receipt (you'll need your orderID). Oh, I assumed you had a broadband, always on connection. If not, connect to the internet before unlicensing. Uninstall the game. Install the game on the new computer and license using the orderID. If you can not license the game because both your licenses are showing be in use, send an e-mail to support@elicense.com and explain the virus situation and that you unlicensed and uninstalled from that computer. They should send a reply within a few hours letting you know one of your licenses as been reset. You can then license the game on the new PC. Hope that helped. __________________ Roll out the barrel!

04-19-2005, 09:52 AM	#3
RJB7777777 Minors (Triple A) Join Date: Mar 2004 Location: Burton, Michigan Posts: 280	I had a virus on the pc that had ootp6 on it and cannot get the PC to turn on either so i cant uninstall it. __________________ ATHFBL ~ President, CEO, & Co-Owner ATHFBL ~ St Louis Cardinals - Detroit Tigers ATHFBL-PL ~ President, CEO, & Co-Owner No-Hit ~ St Louis Cardinals SCB ~ New York Mets XHL ~ Toronto Maple Leafs JADSBL ~ Detroit Cobras Asst GM JADSBL ~ Player Handler EPL ~ Player Handler Retro Baseball ~ Washington Nationals ATHFBL Web Site ~ www.athfbl.com/ ATHFBL League Page ~ http://www.athfbl.com/league/ ATHFBL E-Mail Address ~ ATHFBL@gmail.com AIM ~ ATHFBL Rick Yahoo ~ ATHFBL_Rick