Can't Open Game...

Cuss · 01-08-2005, 09:03 PM

This just happened today, the game has been running fine, but for some reason I can't open the game today. The computer just keeps on restarting on its own every time I try to open the game. Here's the error message I got after the computer restarted itself. Thanks for any help.

Edit - I am running on Windows XP

Anachronism · 01-08-2005, 10:04 PM

Hmmm... the two top files are just dump files that Windows creates to send to Microsoft. The bottom one is a dump of some key register values. Are you given the option to look at the dump files, or at least the option to see what is in them? They might hold more clues as to what was happening then the error ocurred

notareus · 01-08-2005, 10:06 PM

reinstall *.exe file. may work.

Steve Kuffrey · 01-09-2005, 12:54 AM

Computer restarts? Doesn't sound like a game issue......maybe something more serious.

Cuss · 01-09-2005, 01:05 AM

Quote:

Originally Posted by Steve Kuffrey

Computer restarts? Doesn't sound like a game issue......maybe something more serious.

I think so as well, because the game used to work with absolutely no problem. I just reinstalled the game and same thing happened, the computer restarted.

All my other programs are running fine, only my sports text sims are not working namely OOTP, ITP, TPB, TPF. Maybe this is related to elicense or maybe this is related to some kind of screen resolution issue?

I have no idea what triggered the change, I left the computer on before I left home in the morning and when I came back, this happened.

Cuss · 01-09-2005, 01:07 AM

Quote:

Originally Posted by Anachronism

Hmmm... the two top files are just dump files that Windows creates to send to Microsoft. The bottom one is a dump of some key register values. Are you given the option to look at the dump files, or at least the option to see what is in them? They might hold more clues as to what was happening then the error ocurred

I can't find the dump file, any idea where it might be located? I went into the temp folder but couldn't see the directory "WERd0e9.dir00".

rem · 01-09-2005, 01:18 AM

Quote:

Originally Posted by Cuss

Maybe this is related to elicense or maybe this is related to some kind of screen resolution issue?

Shot in the dark suggestion would be to unlicense and then relicense all games.

TC Dale · 01-09-2005, 01:43 AM

Is your antivirus and trojan, worm protection updated? Because it sounds like you have some infection in the C:/Documents/Temp/Directories (I know it isnt right, but you get the idea) there. You might want to email support@elicense.com about this issue and see if there is a fix for your elicense problem. It could be a elicense corrupted. They do have a diagnostic they can run for you to check.

Steve Kuffrey · 01-09-2005, 01:46 AM

I was thinking along those lines as well.

disposableheros · 01-09-2005, 03:12 PM

i recently started having this same problem (last 2-3 days) and we are in a league together, so....

Cuss · 01-09-2005, 05:14 PM

Quote:

Originally Posted by disposableheros

i recently started having this same problem (last 2-3 days) and we are in a league together, so....

how did you fix it? I contacted elicense and hopefully they will have an idea of how to fix my problem.

disposableheros · 01-09-2005, 08:51 PM

Quote:

Originally Posted by Cuss

how did you fix it? I contacted elicense and hopefully they will have an idea of how to fix my problem.

i havent

Cuss · 01-10-2005, 06:23 PM

Quote:

Originally Posted by Anachronism

Hmmm... the two top files are just dump files that Windows creates to send to Microsoft. The bottom one is a dump of some key register values. Are you given the option to look at the dump files, or at least the option to see what is in them? They might hold more clues as to what was happening then the error ocurred

Well elicense got back to me saying that it's probably a virus in my system that's causing this, so they couldn't help me. I've run 3 virus-scan programs various times already and cleaned out all the infected files but I am still missing something. These elicensed programs are still not working. Here are the dump files if anyone can help me out and take a look at them. I am pretty much out of options now other than calling a professional.

Cuss · 01-10-2005, 06:29 PM

here's the screen after I click on any one of these elicensed programs as the computer restarts itself. Any help is appreciated.

disposableheros · 01-10-2005, 06:38 PM

Quote:

Originally Posted by Cuss

here's the screen after I click on any one of these elicensed programs as the computer restarts itself. Any help is appreciated.

yesterday i started having the problem in question when running Madden '05, so im guessing its not related to elicense

thats the exact screen i get too

i have run Norton, McAfee, and Panda and no virus detected. so, i dont know whats up.

Cuss · 01-10-2005, 07:08 PM

Quote:

Originally Posted by disposableheros

yesterday i started having the problem in question when running Madden '05, so im guessing its not related to elicense

thats the exact screen i get too

i have run Norton, McAfee, and Panda and no virus detected. so, i dont know whats up.

Oh really, I guess I shouldn't jump into conclusions since that I just realised all the games on my computer are elicensed.

disposableheros · 01-11-2005, 02:41 AM

ive finally got it resolved (well, so far no problems).

i got ahold of some drivers for my video card that are unsupported for my product, but still work. i have onboard Nvidia GeForce4 460Go and the latest drivers from my manufacturer are from 2002

so i went to a techie forum and got directed to http://laptopvideo2go.com/ they mostly deal with Nvidia drivers, but do have a few ATI as well. they have worked great so far and have even improved a ton of other problems ive been having. im using version 66.93 with the modded INF version 30.39.

you might try installing different drivers or maybe reinstall the ones you have now. something might have gotten screwed up somehow. at least thats what they told me at the techie forums. seems to be the case for me, but i'll let you know if they create any problems.

Cuss · 01-11-2005, 07:57 PM

Quote:

Originally Posted by disposableheros

ive finally got it resolved (well, so far no problems).

i got ahold of some drivers for my video card that are unsupported for my product, but still work. i have onboard Nvidia GeForce4 460Go and the latest drivers from my manufacturer are from 2002

so i went to a techie forum and got directed to http://laptopvideo2go.com/ they mostly deal with Nvidia drivers, but do have a few ATI as well. they have worked great so far and have even improved a ton of other problems ive been having. im using version 66.93 with the modded INF version 30.39.

you might try installing different drivers or maybe reinstall the ones you have now. something might have gotten screwed up somehow. at least thats what they told me at the techie forums. seems to be the case for me, but i'll let you know if they create any problems.

how can I check which one I should be downloading? I have a Intel(R) 82845G Graphics Controller, is this it? Thanks for any help.

disposableheros · 01-11-2005, 09:16 PM

Quote:

Originally Posted by Cuss

how can I check which one I should be downloading? I have a Intel(R) 82845G Graphics Controller, is this it? Thanks for any help.

right-click on My computer > then Properties > Hardware Tab > Device Manager > then the + next to Display Adapters

what is listed there?

Cuss · 01-11-2005, 10:11 PM

Quote:

Originally Posted by disposableheros

right-click on My computer > then Properties > Hardware Tab > Device Manager > then the + next to Display Adapters

what is listed there?

Intel(R) 82845G/GL/GE/PE/GV Graphics Controller

01-08-2005, 09:03 PM	#1
Cuss Major Leagues Join Date: Nov 2004 Location: BC Canada Posts: 464	Can't Open Game... This just happened today, the game has been running fine, but for some reason I can't open the game today. The computer just keeps on restarting on its own every time I try to open the game. Here's the error message I got after the computer restarted itself. Thanks for any help. Edit - I am running on Windows XP Attached Images __________________

01-08-2005, 10:04 PM	#2
Anachronism All Star Reserve Join Date: Jul 2004 Location: Great White North Posts: 945	Hmmm... the two top files are just dump files that Windows creates to send to Microsoft. The bottom one is a dump of some key register values. Are you given the option to look at the dump files, or at least the option to see what is in them? They might hold more clues as to what was happening then the error ocurred __________________ "Ruth did it on Beer and Hotdogs..."

01-08-2005, 10:06 PM	#3
notareus Minors (Double A) Join Date: Nov 2004 Location: Somewhere in Red Sox Nation: "Baseball is Life; the rest are just details" Posts: 132	reinstall .exe file. may work. __________________ Member, Red Sox* Nation

01-09-2005, 12:54 AM	#4
Steve Kuffrey Administrator Join Date: Jul 1999 Location: S.E. TN - Georgia born and raised Posts: 17,036	Computer restarts? Doesn't sound like a game issue......maybe something more serious. __________________ Steve Kuffrey DABS Atlanta Braves - 2008 Eastern Division Champ *DBLC Atlanta Braves - 2011, 2014 East Division Champ, 2012, 2013 NL Wildcard Baseball Maelstrom-Montreal Expos-2013 Tourney winner, 2014 WC Team Sparky's League - Tampa Bay D'Rays Epicenter Baseball League - Astros 2014 The CBL Rewind - Phillies '95

01-09-2005, 01:43 AM	#8
TC Dale Global Moderator Join Date: May 2002 Posts: 4,983	Is your antivirus and trojan, worm protection updated? Because it sounds like you have some infection in the C:/Documents/Temp/Directories (I know it isnt right, but you get the idea) there. You might want to email support@elicense.com about this issue and see if there is a fix for your elicense problem. It could be a elicense corrupted. They do have a diagnostic they can run for you to check. __________________ ----------------------------------

01-09-2005, 01:46 AM	#9
Steve Kuffrey Administrator Join Date: Jul 1999 Location: S.E. TN - Georgia born and raised Posts: 17,036	I was thinking along those lines as well. __________________ Steve Kuffrey DABS Atlanta Braves - 2008 Eastern Division Champ *DBLC Atlanta Braves - 2011, 2014 East Division Champ, 2012, 2013 NL Wildcard Baseball Maelstrom-Montreal Expos-2013 Tourney winner, 2014 WC Team Sparky's League - Tampa Bay D'Rays Epicenter Baseball League - Astros 2014 The CBL Rewind - Phillies '95

01-09-2005, 03:12 PM	#10
disposableheros Hall Of Famer Join Date: Jun 2004 Posts: 4,332	i recently started having this same problem (last 2-3 days) and we are in a league together, so.... __________________ 2 Wild Cards, 11 Division Champs, 4 League Champs, 3 World Champs, and 3 Best GM awards Baseball Maelstrom - New York Mets - 180-149 .547 Corporate League Baseball - Coke Buzz - 889-649 .578 Western Hemisphere Baseball League - Santiago Saints - 672-793 .459 Record - 2428-2271 .517

01-10-2005, 06:29 PM	#14
Cuss Major Leagues Join Date: Nov 2004 Location: BC Canada Posts: 464	here's the screen after I click on any one of these elicensed programs as the computer restarts itself. Any help is appreciated. Attached Images __________________

01-11-2005, 02:41 AM	#17
disposableheros Hall Of Famer Join Date: Jun 2004 Posts: 4,332	ive finally got it resolved (well, so far no problems). i got ahold of some drivers for my video card that are unsupported for my product, but still work. i have onboard Nvidia GeForce4 460Go and the latest drivers from my manufacturer are from 2002 so i went to a techie forum and got directed to http://laptopvideo2go.com/ they mostly deal with Nvidia drivers, but do have a few ATI as well. they have worked great so far and have even improved a ton of other problems ive been having. im using version 66.93 with the modded INF version 30.39. you might try installing different drivers or maybe reinstall the ones you have now. something might have gotten screwed up somehow. at least thats what they told me at the techie forums. seems to be the case for me, but i'll let you know if they create any problems.