OOTP 6 has never loaded for me

Anderson24 · 12-12-2004, 01:13 PM

I apologize if the picture goes unavailable, but here is a link to what it has said every time I try to run OOTP6. I have never gotten it to start up.

http://members.aol.com/finalvalgas/o.gif

Here's what it says if the pic does die:

Sorry, could not get a liscense at this time.
Please try running this program later.
23
0

As I have said, it has never started up.
I'm running WinXP Home Edition SP1, 15+ GB HD space remaining, GeForce 2 64MB video card, P4 1.8, 512 MB RAM, 1024 display w/ 32 bit color.

Also of note, when I first DLed OOTP6 and I tried to run it, it wouldn't even bring up that screen. It wouldn't load anything at all until I change compatability to Win98.

Any help would be appreciated, thanks.

-Andre

[EDIT]
May as well say this, also. Everything I stated here also applies to ITP.

Steve Kuffrey · 12-12-2004, 04:52 PM

This is a license issue, Via Tech handles all of those. This is from their web site:

23 (Purchase process only)This error only occurs during a desktop purchase, and means that the name and address you supplied does not exactly match the records for your credit card. You need to enter the name and address exactly as they appear on the credit card statement.

Anderson24 · 12-12-2004, 05:03 PM

That's the problem... I've never supplied any information at all.

The first time I ran it (after putting it into Win98 compatibility), it brought up that screen, and it's done that every time since.

Anderson24 · 12-12-2004, 05:20 PM

All right, so I decided I'd DL it again and buy upfront from the cyber store instead of using the desktop launcher to buy it.

I've supplied the correct info, re-installed it, and it's still giving me the error... except this time I've paid for it...

Steve Kuffrey · 12-12-2004, 09:05 PM

You need to contact Via-Tech there is NOTHING that I can do to help you as they ARE THE ONLY ONE'S who deal with licensing issues. Sorry.

Anderson24 · 12-12-2004, 10:24 PM

All right, then. I'll ask around there.

lincarnate · 12-12-2004, 11:03 PM

Have you turned off some WinXP services recently? One of the times I did I turned off one called "LicCtrl Service" and I was unable to get OOTP to start without it.

Anderson24 · 12-13-2004, 01:21 AM

I have it, and it's off currently...
Let me see, I'll give it a shot.

Yes, that definately did the trick! Thank you!

12-12-2004, 01:13 PM	#1
Anderson24 Bat Boy Join Date: Dec 2004 Posts: 13	OOTP 6 has never loaded for me I apologize if the picture goes unavailable, but here is a link to what it has said every time I try to run OOTP6. I have never gotten it to start up. http://members.aol.com/finalvalgas/o.gif Here's what it says if the pic does die: Sorry, could not get a liscense at this time. Please try running this program later. 23 0 As I have said, it has never started up. I'm running WinXP Home Edition SP1, 15+ GB HD space remaining, GeForce 2 64MB video card, P4 1.8, 512 MB RAM, 1024 display w/ 32 bit color. Also of note, when I first DLed OOTP6 and I tried to run it, it wouldn't even bring up that screen. It wouldn't load anything at all until I change compatability to Win98. Any help would be appreciated, thanks. -Andre [EDIT] May as well say this, also. Everything I stated here also applies to ITP. Last edited by Anderson24; 12-12-2004 at 01:16 PM.

12-12-2004, 04:52 PM	#2
Steve Kuffrey Administrator Join Date: Jul 1999 Location: S.E. TN - Georgia born and raised Posts: 17,036	This is a license issue, Via Tech handles all of those. This is from their web site: 23 (Purchase process only)This error only occurs during a desktop purchase, and means that the name and address you supplied does not exactly match the records for your credit card. You need to enter the name and address exactly as they appear on the credit card statement. __________________ Steve Kuffrey DABS Atlanta Braves - 2008 Eastern Division Champ *DBLC Atlanta Braves - 2011, 2014 East Division Champ, 2012, 2013 NL Wildcard Baseball Maelstrom-Montreal Expos-2013 Tourney winner, 2014 WC Team Sparky's League - Tampa Bay D'Rays Epicenter Baseball League - Astros 2014 The CBL Rewind - Phillies '95

12-12-2004, 05:03 PM	#3
Anderson24 Bat Boy Join Date: Dec 2004 Posts: 13	That's the problem... I've never supplied any information at all. The first time I ran it (after putting it into Win98 compatibility), it brought up that screen, and it's done that every time since. Last edited by Anderson24; 12-12-2004 at 05:05 PM.

12-12-2004, 09:05 PM	#5
Steve Kuffrey Administrator Join Date: Jul 1999 Location: S.E. TN - Georgia born and raised Posts: 17,036	You need to contact Via-Tech there is NOTHING that I can do to help you as they ARE THE ONLY ONE'S who deal with licensing issues. Sorry. __________________ Steve Kuffrey DABS Atlanta Braves - 2008 Eastern Division Champ *DBLC Atlanta Braves - 2011, 2014 East Division Champ, 2012, 2013 NL Wildcard Baseball Maelstrom-Montreal Expos-2013 Tourney winner, 2014 WC Team Sparky's League - Tampa Bay D'Rays Epicenter Baseball League - Astros 2014 The CBL Rewind - Phillies '95

12-13-2004, 01:21 AM	#8
Anderson24 Bat Boy Join Date: Dec 2004 Posts: 13	I have it, and it's off currently... Let me see, I'll give it a shot. Yes, that definately did the trick! Thank you! Last edited by Anderson24; 12-13-2004 at 01:32 AM.

12-12-2004, 05:20 PM	#4
Anderson24 Bat Boy Join Date: Dec 2004 Posts: 13	All right, so I decided I'd DL it again and buy upfront from the cyber store instead of using the desktop launcher to buy it. I've supplied the correct info, re-installed it, and it's still giving me the error... except this time I've paid for it...

12-12-2004, 10:24 PM	#6
Anderson24 Bat Boy Join Date: Dec 2004 Posts: 13	All right, then. I'll ask around there.

12-12-2004, 11:03 PM	#7
lincarnate Minors (Triple A) Join Date: Jul 2004 Posts: 231	Have you turned off some WinXP services recently? One of the times I did I turned off one called "LicCtrl Service" and I was unable to get OOTP to start without it.