HELP!

EternalMason · 05-17-2002, 09:52 AM

i recently wiped out my entire hard drive and installed a new OS. in the process, i obviously lost my ootp4 info, program and account ID authorization. after a few days of emailing elicense support i finally got my info and decided to re-DL OOTP4 from this website. after DL'ing it and running it i got a prompt to either buy it or license it. i chose license and was connected to some servers for authorization while i waited. after a few seconds it said it was verified and and the program closed. i tried to re-open it and all i get now is errors and it doesn;t open. i re-DL'ed it 3 times and and still get the same error message every time i try to open it "this program has performed an illegal operation and will be shut down-----if the problem persists, contact the program vendor" and when i click into "details" i get "OOTP4 caused an invalid page fault in module <unknown> at 0000:00000000." Can someone please help me?

Scott Vibert · 05-17-2002, 10:04 AM

Have you uninstalled the game and reinstalled it again?

Are you missing a file?

Do you have the ELiscence control installed on your Computer?

EternalMason · 05-17-2002, 10:21 AM

i dunno, what it could be. ive installed and uninstalled it countless times and get the same message. what is the elicense thing you mentioned?

Scott Vibert · 05-17-2002, 10:31 AM

Check your control panels you should have a icon that says Eliscence Control... if you do and the game was successfully liscenced then it will have the OOTP4 icon in there and you can check the liscence details.

Do you have all the required files in your OOTP4 directory?

phillyphil · 05-21-2002, 07:24 AM

Scott,

I have the same exact problem. I went to the Control Panel, and then to eLicence Control. Under that file, it has the "Out of the Park Developments" file... and on the right side is one file..."Out of the Park Baseball"... Do I need to copy all of the other files over here too? Thanks!

Killebrew · 05-21-2002, 06:08 PM

<blockquote>quote:<hr />Originally posted by phillyphil:
Scott,

I have the same exact problem. I went to the Control Panel, and then to eLicence Control. Under that file, it has the "Out of the Park Developments" file... and on the right side is one file..."Out of the Park Baseball"... Do I need to copy all of the other files over here too? Thanks!<hr /></blockquote>No, you do not need to copy anything there. Look at that "Out of the Park Baseball" file you describe (in the right window using Windows Explorer) - right click on it to see the license details and the product reciept. If it says the license state is "licensed" then you are all set - if it is not licensed you need to license it (AKA buy the game) before you can play. If you have already bought the game but have lost your licenses you will need to contact eLicense and they can trace the purchase through your credit card.

eLicense support: Viatech eLicense support team

Costumer support for eLicense problems like lost order IDs or lost licenses
support@elicense.com
Phone: 866-723-3376
(between 9am and 5pm EST)

If you have never licensed the game:
The license screens should come up when you attempt to play the game, I don't remember much about them because they are pretty simple and user friendly (Step by step guide here: <a href="http://www.ootp4.com/installation.shtml" target="_blank">http://www.ootp4.com/installation.shtml</a> ).

Related eLicense links:
<a href="http://www.ootp4.com/elicense.shtml" target="_blank">http://www.ootp4.com/elicense.shtml</a>
<a href="http://www.elicense.com/UserSupport" target="_blank">http://www.elicense.com/UserSupport</a>

phillyphil · 05-23-2002, 05:24 AM

Hello,

Thanks for the help so far..... I'm still not doing something right. I went into the control panel, then into eLicence control, and right clicked on the OOTP icon. It says that the product is licensed. However, I still get the same error message- and I cannot run the game. If anybody can help some more, please let me know. Thanks again!

wildbillhp · 05-29-2002, 02:27 PM

I had the same problem, uninstalled,reloaded(but now I cannot run the program to use my ID. And the Elicense folder is empty

[ 05-29-2002, 08:39 PM: Message edited by: wildbillhp ]

Steve Kuffrey · 05-29-2002, 02:33 PM

Are you sure that the game won't work already?

wildbillhp · 05-29-2002, 02:40 PM

I've clicked on the shortcut, it acts like it is opening and nothing.

Scott Vibert · 05-29-2002, 02:46 PM

Check to make sure the Shortcut is finding the right target.. it might be trying to find the previous installation of the game.

05-17-2002, 09:52 AM	#1
EternalMason Bat Boy Join Date: Apr 2002 Location: Bronx, NY Posts: 7	HELP! i recently wiped out my entire hard drive and installed a new OS. in the process, i obviously lost my ootp4 info, program and account ID authorization. after a few days of emailing elicense support i finally got my info and decided to re-DL OOTP4 from this website. after DL'ing it and running it i got a prompt to either buy it or license it. i chose license and was connected to some servers for authorization while i waited. after a few seconds it said it was verified and and the program closed. i tried to re-open it and all i get now is errors and it doesn;t open. i re-DL'ed it 3 times and and still get the same error message every time i try to open it "this program has performed an illegal operation and will be shut down-----if the problem persists, contact the program vendor" and when i click into "details" i get "OOTP4 caused an invalid page fault in module <unknown> at 0000:00000000." Can someone please help me? __________________ 2B1ASK1

05-17-2002, 10:21 AM	#3
EternalMason Bat Boy Join Date: Apr 2002 Location: Bronx, NY Posts: 7	i dunno, what it could be. ive installed and uninstalled it countless times and get the same message. what is the elicense thing you mentioned? __________________ 2B1ASK1

05-21-2002, 06:08 PM	#6
Killebrew Hall Of Famer Join Date: Dec 2001 Posts: 3,326	</font><blockquote><font size="1" face="Verdana, Arial">quote:</font><hr /><font size="2" face="Verdana, Arial">Originally posted by phillyphil: <strong>Scott, I have the same exact problem. I went to the Control Panel, and then to eLicence Control. Under that file, it has the "Out of the Park Developments" file... and on the right side is one file..."Out of the Park Baseball"... Do I need to copy all of the other files over here too? Thanks!</strong></font><hr /></blockquote><font size="2" face="Verdana, Arial">No, you do not need to copy anything there. Look at that "Out of the Park Baseball" file you describe (in the right window using Windows Explorer) - right click on it to see the license details and the product reciept. If it says the license state is "licensed" then you are all set - if it is not licensed you need to license it (AKA buy the game) before you can play. If you have already bought the game but have lost your licenses you will need to contact eLicense and they can trace the purchase through your credit card. eLicense support: Viatech eLicense support team Costumer support for eLicense problems like lost order IDs or lost licenses support@elicense.com Phone: 866-723-3376 (between 9am and 5pm EST) If you have never licensed the game: The license screens should come up when you attempt to play the game, I don't remember much about them because they are pretty simple and user friendly (Step by step guide here: <a href="http://www.ootp4.com/installation.shtml" target="_blank">http://www.ootp4.com/installation.shtml</a> ). Related eLicense links: <a href="http://www.ootp4.com/elicense.shtml" target="_blank">http://www.ootp4.com/elicense.shtml</a> <a href="http://www.elicense.com/UserSupport" target="_blank">http://www.elicense.com/UserSupport</a> __________________ FOBL Capital City Metropolitans CDL Minnesota Twins

05-29-2002, 02:27 PM	#8
wildbillhp Bat Boy Join Date: May 2002 Location: texas Posts: 13	I had the same problem, uninstalled,reloaded(but now I cannot run the program to use my ID. And the Elicense folder is empty <small>[ 05-29-2002, 08:39 PM: Message edited by: wildbillhp ]</small>

05-29-2002, 02:33 PM	#9
Steve Kuffrey Administrator Join Date: Jul 1999 Location: S.E. TN - Georgia born and raised Posts: 17,036	Are you sure that the game won't work already? __________________ Steve Kuffrey DABS Atlanta Braves - 2008 Eastern Division Champ *DBLC Atlanta Braves - 2011, 2014 East Division Champ, 2012, 2013 NL Wildcard Baseball Maelstrom-Montreal Expos-2013 Tourney winner, 2014 WC Team Sparky's League - Tampa Bay D'Rays Epicenter Baseball League - Astros 2014 The CBL Rewind - Phillies '95

05-17-2002, 10:04 AM	#2
Scott Vibert Hall Of Famer Join Date: Dec 2001 Location: My Computer Posts: 8,268	Have you uninstalled the game and reinstalled it again? Are you missing a file? Do you have the ELiscence control installed on your Computer?

05-17-2002, 10:31 AM	#4
Scott Vibert Hall Of Famer Join Date: Dec 2001 Location: My Computer Posts: 8,268	Check your control panels you should have a icon that says Eliscence Control... if you do and the game was successfully liscenced then it will have the OOTP4 icon in there and you can check the liscence details. Do you have all the required files in your OOTP4 directory?

05-21-2002, 07:24 AM	#5
phillyphil Bat Boy Join Date: Apr 2002 Location: USA Posts: 19	Scott, I have the same exact problem. I went to the Control Panel, and then to eLicence Control. Under that file, it has the "Out of the Park Developments" file... and on the right side is one file..."Out of the Park Baseball"... Do I need to copy all of the other files over here too? Thanks!

05-23-2002, 05:24 AM	#7
phillyphil Bat Boy Join Date: Apr 2002 Location: USA Posts: 19	Hello, Thanks for the help so far..... I'm still not doing something right. I went into the control panel, then into eLicence control, and right clicked on the OOTP icon. It says that the product is licensed. However, I still get the same error message- and I cannot run the game. If anybody can help some more, please let me know. Thanks again!

05-29-2002, 02:40 PM	#10
wildbillhp Bat Boy Join Date: May 2002 Location: texas Posts: 13	I've clicked on the shortcut, it acts like it is opening and nothing.

05-29-2002, 02:46 PM	#11
Scott Vibert Hall Of Famer Join Date: Dec 2001 Location: My Computer Posts: 8,268	Check to make sure the Shortcut is finding the right target.. it might be trying to find the previous installation of the game.