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OOTP 26/PT 26 - Technical Support This forum is for technical support and bug reports.

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Old 03-14-2025, 05:42 AM   #1
tem316
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Credintials and Password
Signed on, and got credential invalid notice, but also that the Full Version was ready for download. So I downloaded 26.1.38. Got same notice, and tried signing in with user and password. Still invalid, so I assumed you wanted us all to create new passwords. Went to forgot password, and on my VERY FIRST Attempt, said I had maxed out my attempts for today. WTF! Locked out of my user it seems, and No PT for me?
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Old 03-14-2025, 06:30 AM   #2
oztrich1
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Signed on, and got credential invalid notice, but also that the Full Version was ready for download. So I downloaded 26.1.38. Got same notice, and tried signing in with user and password. Still invalid, so I assumed you wanted us all to create new passwords. Went to forgot password, and on my VERY FIRST Attempt, said I had maxed out my attempts for today. WTF! Locked out of my user it seems, and No PT for me?
I've got the same issue. Username/password combination worked fine yesterday, but fails today and the reset option doesn't work.
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Old 03-14-2025, 06:34 AM   #3
Brahl
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I have the same issue as well.
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Old 03-14-2025, 06:35 AM   #4
LansdowneSt
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It's possible the beta servers got wiped in preparation for the actual release. Just a guess.
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Old 03-14-2025, 06:38 AM   #5
Lukas Berger
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It's possible the beta servers got wiped in preparation for the actual release. Just a guess.
Yes, we've disabled logins now to switch over for release.
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Old 03-14-2025, 06:39 AM   #6
Brahl
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It's possible the beta servers got wiped in preparation for the actual release. Just a guess.
Would rosters be wiped as well if that happened?
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Old 03-14-2025, 06:40 AM   #7
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Yes, we've disabled logins now to switch over for release.
Was there an announcement for this that I just missed?
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Old 03-14-2025, 06:44 AM   #8
LansdowneSt
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Was there an announcement for this that I just missed?
Looks consistent with the launch plan:

https://forums.ootpdevelopments.com/...d.php?t=360989
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Old 03-14-2025, 07:07 AM   #9
Brahl
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Looks consistent with the launch plan:

https://forums.ootpdevelopments.com/...d.php?t=360989
I see. I don't frequent the forums, so an additional announcement would have been nice. Cheers for the info, though!
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Old 03-14-2025, 07:22 AM   #10
cwhitman
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I see. I don't frequent the forums, so an additional announcement would have been nice. Cheers for the info, though!
it was announced on discord as well
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Old 03-14-2025, 07:25 AM   #11
LansdowneSt
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I see. I don't frequent the forums, so an additional announcement would have been nice. Cheers for the info, though!
No prob. Pop by the forums any time going-forward - lots of great info here and elsewhere. See ya in the Entry Pool once everything is officially released!
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Old 03-14-2025, 08:09 AM   #12
Brahl
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it was announced on discord as well
Which channel? I don't see comms about the servers going down in the recent Announcements posts, just links to the forums which I usually don't come to.
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Old 03-14-2025, 11:44 AM   #13
Daddytiger72
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Who do we contact if we did not receive the email with serial number after pre-purchase
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Old 03-14-2025, 11:52 AM   #14
vtrudell
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It is not allowing me to log in...after downloading from Steam
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Old 03-14-2025, 11:54 AM   #15
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We are investigating some issues and have temporarily paused PT team creation
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Old 03-14-2025, 12:04 PM   #16
vtrudell
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It is not allowing me to log in...after downloading from Steam
I was able to get in on third try
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