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FHM - Technical Support/Bug Reports Need help or want to report a bug? This is the right place.

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Old 12-31-2024, 09:26 AM   #1
BoiledEgg
Minors (Rookie Ball)
 
Join Date: Jan 2024
Posts: 48
IMPORT CRASH for Online League

Hey all,

Every time I try to import my GM's files from my server (which I've triple tested and is working), the game hangs up with the rolling blue cursor, then then game goes to "NOT RESPONDING", then it dies.

I can't even import from the import_export folder as a secondary measure.

Anyone else having an issue with this? Is there a fix?
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Old 12-31-2024, 12:43 PM   #2
BOHL-
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Join Date: Dec 2024
Posts: 38
Having the exact same issue!
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Old 12-31-2024, 07:09 PM   #3
machomike
Minors (Single A)
 
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Join Date: Aug 2023
Posts: 83
My league has been running for over a year on 10 and we upgraded to 11 over the weekend. I'm having this issue too and it's pretty bad.

Importing team files just takes way too long on 11. On 10, I could routinely import ~34 team files no matter the size from a remote server within about 10 seconds.

On 11, my game just stops responding any time I try to import team files in bulk - whether from a remote server or from the local import_export folder. I have yet to successfully import all the files at once. The game stops responding for 10 minutes or so, then crashes.

On 11, I've only found success importing team files one-by-one. Although inconsistent a bit, there is some correlation between file size and load time. I've been loading in files from smallest to largest and saving after every few due to the crashing. Sadly, some of the larger files (~300KB or more) are just guaranteed to fail/timeout, although you can sometimes get a different result on a second or third try. As is, importing in bulk is out of the question as that's a guaranteed timeout.

A fix on this is pretty necessary. Simply importing team files just became a 45+ minute process for any simmer on FHM11.
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Old 01-03-2025, 10:39 PM   #4
JeffR
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Join Date: Apr 2002
Location: Kelowna, BC
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Please upload your league's files and send me the commissioner password, it sounds like something's definitely going wrong there but it'll be easier to figure out if we have a couple of actual league files to work with.
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