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Old 07-02-2024, 10:23 PM   #1
Vanden
Minors (Rookie Ball)
 
Join Date: Jul 2020
Posts: 28
Reproducible crash on Go mobile Android phone

Galaxy S10+

Trying to access Scores and Schedules ALWAYS crashes the client.

Reproducible, every time without fail.

This just started happening today.

Cleared cache, Uninstalled, reinstalled.
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Old 07-03-2024, 07:42 AM   #2
Socali
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Join Date: Apr 2013
Posts: 196
Similar to what happened to me last week except GO froze up trying to select anything on Team Tab. I had to close app every time. It is nice that you got the error message though.

This corrected itself by last Saturday without me doing anything different and certainly no communication from OOTP.

Last edited by Socali; 07-03-2024 at 07:42 AM. Reason: typo
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Old 07-03-2024, 06:48 PM   #3
Vanden
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Join Date: Jul 2020
Posts: 28
It's just scores and schedules for me.

The app doesn't freeze, it straight up crashes me back to my "home screen", like a crash to desktop. The whole app blinks out.

I guess I won't be holding my breath, and maybe it will work itself out.
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Old 07-04-2024, 05:34 AM   #4
Socali
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Quote:
Originally Posted by Vanden View Post
It's just scores and schedules for me.

The app doesn't freeze, it straight up crashes me back to my "home screen", like a crash to desktop. The whole app blinks out.

I guess I won't be holding my breath, and maybe it will work itself out.
Actually, for me, on Android (Galaxy S22), GO did crash like you are experiencing, it was on iPadOS that GO froze up.

I have used GO since it first rolled out and never experienced that. When I experienced this, I checked GO24 to see if maybe there was an issue with my iPad Pro screen but no GO24 worked perfectly.

I have/had plenty of memory and storage too.
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Old 07-06-2024, 07:42 PM   #5
Vanden
Minors (Rookie Ball)
 
Join Date: Jul 2020
Posts: 28
If I press League, then League Leaders, I can select batters or pitchers in whatever conference it defaults to.

As soon as I press on the other league, it crashed and I'm back to my phones home screen.

Oh well, not going to make any more occasional purchases of pp any more.

I'll just enjoy what I can for what it is right now.
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Old 07-10-2024, 12:28 AM   #6
Will Beh
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Join Date: May 2020
Location: Canada
Posts: 1,299
Sorry you guys are having this issue. I'm not able to reproduce on my end, so if you are still seeing the crash after the most recent patch, could you send over the trace file?

You can get the trace file by enabling the Debug Settings in the Go settings, and then on iOS they will appear in the Files app, and on Android it'll be found at \Internal storage\Android\data\com.com2us.ootpbbgo25.android .google.global.normal\files\AppData\prefs\debug
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