Card I was trying to sell has disappeared

Mauislim · 04-23-2024, 10:07 PM

I was selling a Luis Arraez card but canceled the order.
When I went to sell it for the 20k, it was not there.
I've reset the game but the card is just gone and no PP points either

Help?

LeeD · 04-23-2024, 10:14 PM

Go to Manage Cards under Rosters. It's probably in your collection but inactive.

Mauislim · 04-23-2024, 10:16 PM

Quote:

Originally Posted by LeeD

Go to Manage Cards under Rosters. It's probably in your collection but inactive.

Newp. Checked like 5 times. Just seems to be gone. It shows the order on the transaction page but that's it. Now it's not highlighted in the shop when I find him either

LeeD · 04-23-2024, 10:18 PM

Hoo boy. Time to contact the devs.

Mauislim · 04-23-2024, 10:22 PM

Quote:

Originally Posted by LeeD

Hoo boy. Time to contact the devs.

How do I do that?

dishnet34 · 04-23-2024, 10:25 PM

Have you logged out and logged back in? Have you restarted the game? It should be back in your account if you cancelled the sell order.

Mauislim · 04-23-2024, 10:34 PM

Quote:

Originally Posted by dishnet34

Have you logged out and logged back in? Have you restarted the game? It should be back in your account if you cancelled the sell order.

Yes. Multiple times. I've reset my computer, I've tried everything. When I go in the card shop and find his name, it's no longer highlighted in green as if I own him. It shows the sell order in transaction history but no sale and the card is just gone.

Mauislim · 04-23-2024, 10:38 PM

https://ibb.co/rfw88gJ

Mauislim · 04-23-2024, 10:41 PM

Nevermind! It just showed up. I swear it wasn't there ....I'm not drunk!! lol

Thanks for your time guys

LeeD · 04-23-2024, 10:58 PM

No problem. AC/DC's "Have a Drink on Me" is probably warranted even if you're sober. Tequila White Lightnin' time.

Mauislim · 04-23-2024, 11:42 PM

Quote:

Originally Posted by LeeD

No problem. AC/DC's "Have a Drink on Me" is probably warranted even if you're sober. Tequila White Lightnin' time.

cheers

kanados · 04-28-2024, 06:32 PM

I remember seeing the same issue as the OP early in the cycle. It happened whenever I set a sell price greater than the amount of PP that I had. I would get an error pop-up, the card would temporarily disappear from my card list, and show up again, deactivated, after leaving PT and logging back in. I'll talk a look and see if I can still duplicate the issue, and if so, post in the Tech Support forum.

kanados · 04-28-2024, 06:46 PM

I just tried creating a new sell order for a card with the price set greater than my current PP, and the order was created successfully. The same for updating a sell price on the 'Your Card Orders' screen. Looks like the issue has been resolved.

04-23-2024, 10:07 PM	#1
Mauislim Bat Boy Join Date: Mar 2021 Posts: 12	Card I was trying to sell has disappeared I was selling a Luis Arraez card but canceled the order. When I went to sell it for the 20k, it was not there. I've reset the game but the card is just gone and no PP points either Help?

04-23-2024, 10:25 PM	#6
dishnet34 All Star Starter Join Date: Feb 2014 Posts: 1,532	Have you logged out and logged back in? Have you restarted the game? It should be back in your account if you cancelled the sell order. __________________ OOTP's Official Perfect Team Hype Man / host of TWIPT Saturday Showdown and Perfect League World Series "Find a way to be alone in a baseball stadium at sunrise, when the only sound you hear are about nine birds that got lost, and found themselves in a stadium, and they’re chirping across the grandstand trying to figure out where the f*** they ended up." -Dan Besbris

04-23-2024, 10:14 PM	#2
LeeD All Star Reserve Join Date: Jan 2022 Posts: 791	Go to Manage Cards under Rosters. It's probably in your collection but inactive.

04-23-2024, 10:18 PM	#4
LeeD All Star Reserve Join Date: Jan 2022 Posts: 791	Hoo boy. Time to contact the devs.

04-23-2024, 10:38 PM	#8
Mauislim Bat Boy Join Date: Mar 2021 Posts: 12	https://ibb.co/rfw88gJ

04-23-2024, 10:41 PM	#9
Mauislim Bat Boy Join Date: Mar 2021 Posts: 12	Nevermind! It just showed up. I swear it wasn't there ....I'm not drunk!! lol Thanks for your time guys

04-23-2024, 10:58 PM	#10
LeeD All Star Reserve Join Date: Jan 2022 Posts: 791	No problem. AC/DC's "Have a Drink on Me" is probably warranted even if you're sober. Tequila White Lightnin' time.

04-28-2024, 06:32 PM	#12
kanados Minors (Rookie Ball) Join Date: Jul 2020 Posts: 22	I remember seeing the same issue as the OP early in the cycle. It happened whenever I set a sell price greater than the amount of PP that I had. I would get an error pop-up, the card would temporarily disappear from my card list, and show up again, deactivated, after leaving PT and logging back in. I'll talk a look and see if I can still duplicate the issue, and if so, post in the Tech Support forum.

04-28-2024, 06:46 PM	#13
kanados Minors (Rookie Ball) Join Date: Jul 2020 Posts: 22	I just tried creating a new sell order for a card with the price set greater than my current PP, and the order was created successfully. The same for updating a sell price on the 'Your Card Orders' screen. Looks like the issue has been resolved.