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Old 04-06-2024, 05:35 AM   #1
zeigobbi
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Game crashes

I have an issue. Game crashes for some reason 6/30/2024. That's the day i cannot move on, when i try move on the game just stops working and pops out to my phone's or tab's home screen. The issue occurs on both my phone and tab (samsung/android).
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Old 04-06-2024, 02:28 PM   #2
Will Beh
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Could you provide me some details about the crash? Does it occur when you advance the day, or when you do something in particular?
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Old 04-06-2024, 03:30 PM   #3
coolfish2
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I don't have this issue but i can confirm this is happen to others, too. in our local community multiple users report about this.

they are Koreans so they maybe use korean language and KBO as well.
I can't tell more details since It doesn't happen to me
I use Korean but mlb only. my phone is Samsung gallaxy S21.

one guy said it happend to after 80-90 days simmed and
other three guys said it happend after 50~60 games simmed.

hope this info helps

Last edited by coolfish2; 04-06-2024 at 04:34 PM. Reason: He uploaded a new post so I deleted case.
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Old 04-06-2024, 04:54 PM   #4
Will Beh
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For Android users experiencing this, please send me the lg folder from your device via Google drive or something like that and I can take a look.
You can find it on your device by plugging it into your computer and navigating to this folder;
\Internal storage\Android\data\com.com2us.ootpbbgo25.android .google.global.normal\files\AppData\prefs\saved_ga mes

Last edited by Will Beh; 04-06-2024 at 04:59 PM.
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Old 04-06-2024, 08:49 PM   #5
AndrewHannah
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Same issue

I simulated 2024 to see job offers I'd get at the end. After getting the free agents I wanted, I was trying to sim to preseason. It crashes Everytime it gets to January 31st, 2025. So I tried siming day by day and it kicks me from the game whenever I try to get to January 31st. I am on the Google Pixel 8. I unfortunately do not have a computer handy I could plug into to send you the file. I will see if I can do it through my phone

Last edited by AndrewHannah; 04-06-2024 at 08:50 PM.
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Old 04-06-2024, 09:16 PM   #6
Will Beh
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Quote:
Originally Posted by AndrewHannah View Post
I simulated 2024 to see job offers I'd get at the end. After getting the free agents I wanted, I was trying to sim to preseason. It crashes Everytime it gets to January 31st, 2025. So I tried siming day by day and it kicks me from the game whenever I try to get to January 31st. I am on the Google Pixel 8. I unfortunately do not have a computer handy I could plug into to send you the file. I will see if I can do it through my phone
You should be able to, I think there are some free apps too to navigate the file system on the phone itself
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Old 04-06-2024, 10:29 PM   #7
coolfish2
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Quote:
Originally Posted by AndrewHannah View Post
I unfortunately do not have a computer handy I could plug into to send you the file. I will see if I can do it through my phone

Try free explorer app called CX File Manager. I've been using this app since OOTP GO 22 for duplicate my saves, backup saves, custom files etc, It always works well.
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Old 04-07-2024, 12:53 AM   #8
AndrewHannah
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Quote:
Originally Posted by coolfish2 View Post
Try free explorer app called CX File Manager. I've been using this app since OOTP GO 22 for duplicate my saves, backup saves, custom files etc, It always works well.
I have tried about the last 4 hours and I am finally tapping. I don't know if it is just Google security but it keeps giving me a message to pick a different folder to protect your privacy. Also I got to a computer and plugged it in but the ootp go file is the only file not showing up for some reason, like it does not exist. Hopefully some other players can give them some data for a fix. Looks like I am stuck
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Old 04-07-2024, 01:10 AM   #9
Will Beh
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Quote:
Originally Posted by AndrewHannah View Post
I have tried about the last 4 hours and I am finally tapping. I don't know if it is just Google security but it keeps giving me a message to pick a different folder to protect your privacy. Also I got to a computer and plugged it in but the ootp go file is the only file not showing up for some reason, like it does not exist. Hopefully some other players can give them some data for a fix. Looks like I am stuck
You may need to enable usb debugging on your phone to see it
Settings>Developer Options>USB debugging
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Old 04-07-2024, 02:07 AM   #10
AndrewHannah
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Originally Posted by Will Beh View Post
You may need to enable usb debugging on your phone to see it
Settings>Developer Options>USB debugging
Ya still didn't show and still blocking me. Gave the apps every permission that I could. Just does not want to work for me. I am just going to start another season and hope for the best
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Old 04-07-2024, 04:36 PM   #11
Will Beh
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OK! I was able to confirm the issue AND have a simple workaround for everyone.
Just go into the Global Settings, then in the View > Advanced Mode.
Now that's it, your game should be fixed
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Old 04-07-2024, 05:15 PM   #12
zeigobbi
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Quote:
Originally Posted by Will Beh View Post
OK! I was able to confirm the issue AND have a simple workaround for everyone.
Just go into the Global Settings, then in the View > Advanced Mode.
Now that's it, your game should be fixed
Yes, this worked. Thank you!
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Old 04-07-2024, 05:21 PM   #13
coolfish2
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Quote:
Originally Posted by Will Beh View Post
OK! I was able to confirm the issue AND have a simple workaround for everyone.
Just go into the Global Settings, then in the View > Advanced Mode.
Now that's it, your game should be fixed
I shared! It was weekend but fix is came out. great!

any way will you do hotfix patch for this or should we wait until next regular update?
I think this is a pretty critical bug.
also there are many users who dont follow forum or community since it's mobile version.
yeah I just worried.
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Old 04-07-2024, 05:25 PM   #14
Will Beh
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Quote:
Originally Posted by coolfish2 View Post
I shared! It was weekend but fix is came out. great!

any way will you do hotfix patch for this or should we wait until next regular update?
I think this is a pretty critical bug.
also there are many users who dont follow forum or community since it's mobile version.
yeah I just worried.
I'm running a hotfix today, so that'll hopefully be out by tomorrow
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Old 04-10-2024, 12:13 AM   #15
Beatles Eternally
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Game was running like a champ until the most recent patch. Now it crashes all of the time.
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Old 04-10-2024, 08:16 PM   #16
Will Beh
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Originally Posted by Beatles Eternally View Post
Game was running like a champ until the most recent patch. Now it crashes all of the time.
Is it at any particular time or when you're doing anything specifically?
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