How do I find out the import error?

jwnovak · 12-12-2023, 10:35 PM

When I import files for a multi-player league.
One of them says there was an error. But it cuts off the message halfway through and I can't actually see how to figure out what the error is...

I've tried looking for a text file somewhere that might tell me, and there is no left/right scroll bar for me to read the whole message.

For example, one this evening said "team_27.fhm (Team San Jose) file has been loaded from server, but not imported. it was ex"

and it just stops there.....How do I find out what the rest of the message is so I can properly troubleshoot?

JeffR · 12-15-2023, 12:38 AM

On the start screen, click on Settings, then Troubleshooting, and then turn on Enable Debug Trace. Do your import normally, and then (without exiting or restarting), go to your \debug folder (usually \Documents\Out of the Park Developments\Franchise Hockey Manager 10\debug) and you'll see a fhm_trace.txt file. Near the end of that file you should see the full message.

jwnovak · 12-15-2023, 12:57 PM

Perfect, thank you very much sir.

12-12-2023, 10:35 PM	#1
jwnovak Bat Boy Join Date: Feb 2021 Posts: 15	How do I find out the import error? When I import files for a multi-player league. One of them says there was an error. But it cuts off the message halfway through and I can't actually see how to figure out what the error is... I've tried looking for a text file somewhere that might tell me, and there is no left/right scroll bar for me to read the whole message. For example, one this evening said "team_27.fhm (Team San Jose) file has been loaded from server, but not imported. it was ex" and it just stops there.....How do I find out what the rest of the message is so I can properly troubleshoot?

12-15-2023, 12:38 AM	#2
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 17,434	On the start screen, click on Settings, then Troubleshooting, and then turn on Enable Debug Trace. Do your import normally, and then (without exiting or restarting), go to your \debug folder (usually \Documents\Out of the Park Developments\Franchise Hockey Manager 10\debug) and you'll see a fhm_trace.txt file. Near the end of that file you should see the full message.

12-15-2023, 12:57 PM	#3
jwnovak Bat Boy Join Date: Feb 2021 Posts: 15	Perfect, thank you very much sir.