Live Start failing to load

BrianHP · 04-17-2023, 02:34 AM

have no clue what the issue could be. never had issues with previous ootp and im not having internet issues. wondering if this is a setting causing this or a what. tried clearing live start data. any help would be appreciated thanks.

theprofessional · 04-17-2023, 08:57 PM

having the same issue here. trying to live start on march 30th but i get the same error. no internet issues to report.

Matt Arnold · 04-18-2023, 05:36 AM

Issues with the live start where you don't expect it to be an internet problem could also be an issue writing to the live start folder. There could be a drive or permissions issue there.

Generally we would suggest enabling the tracing mode, and then attaching the trace file, and that should clarify what the error encountered was.

theprofessional · 04-18-2023, 11:01 AM

Quote:

Originally Posted by Matt Arnold

Issues with the live start where you don't expect it to be an internet problem could also be an issue writing to the live start folder. There could be a drive or permissions issue there.

Generally we would suggest enabling the tracing mode, and then attaching the trace file, and that should clarify what the error encountered was.

I'm not able to attach the trace file here it says the file is too big (1.55 MB)

Matt Arnold · 04-19-2023, 05:36 AM

Quote:

Originally Posted by theprofessional

I'm not able to attach the trace file here it says the file is too big (1.55 MB)

You can always put it on like a google drive or dropbox and send a link, or even follow the links to ftp files to us (https://support.ootpdevelopments.com...p-developments) and let us know which file you're referring to.

theprofessional · 04-19-2023, 11:54 AM

Quote:

Originally Posted by Matt Arnold

You can always put it on like a google drive or dropbox and send a link, or even follow the links to ftp files to us (https://support.ootpdevelopments.com...p-developments) and let us know which file you're referring to.

ok here it is: https://drive.google.com/file/d/1Ff_...ew?usp=sharing

Matt Arnold · 04-19-2023, 12:48 PM

Okay, I think there was an issue with the March 30 KBO data. We have updated that - if you try again hopefully it should work

theprofessional · 04-19-2023, 11:45 PM

it worked thanks!

04-17-2023, 02:34 AM	#1
BrianHP Bat Boy Join Date: Apr 2023 Posts: 1	Live Start failing to load have no clue what the issue could be. never had issues with previous ootp and im not having internet issues. wondering if this is a setting causing this or a what. tried clearing live start data. any help would be appreciated thanks.

04-17-2023, 08:57 PM	#2
theprofessional Minors (Rookie Ball) Join Date: Nov 2022 Posts: 22	having the same issue here. trying to live start on march 30th but i get the same error. no internet issues to report.

04-18-2023, 05:36 AM	#3
Matt Arnold OOTP Developer Join Date: Jun 2009 Location: Here and there Posts: 15,843	Issues with the live start where you don't expect it to be an internet problem could also be an issue writing to the live start folder. There could be a drive or permissions issue there. Generally we would suggest enabling the tracing mode, and then attaching the trace file, and that should clarify what the error encountered was.

04-19-2023, 12:48 PM	#7
Matt Arnold OOTP Developer Join Date: Jun 2009 Location: Here and there Posts: 15,843	Okay, I think there was an issue with the March 30 KBO data. We have updated that - if you try again hopefully it should work

04-19-2023, 11:45 PM	#8
theprofessional Minors (Rookie Ball) Join Date: Nov 2022 Posts: 22	it worked thanks!