Disappearing Cards

LeeD · 08-06-2022, 10:56 AM

From what's being reported on Discord, many players, including myself, are having problems with disappearing cards. The toppers from Thursday's missions (McCormick and Hines) have vanished, and so have some LE cards. This appears to be tied in with the release of GO yesterday.

I'm VERY unhappy, as my El Norte Tigers are in a Diamond pennant race and suddenly have a hole in the middle of their starting rotation. Any help here?

Nicolino Di Benedetto · 08-06-2022, 11:38 AM

I'm looking at the back end of your account and it appears those cards are among your inactives. Can you please check that on your Manage Cards screen?

LeeD · 08-06-2022, 12:00 PM

McCormick is showing on my reserve roster with a 13-day delay. In card management, I now have 2 blank cards at the bottom of the list, which I'm assuming are McCormick and Hines.

I'm going to leave this team alone in order to avoid any further changes, but McCormick was due to start my next game against my division leader. I hope RA Dickey is up the the challenge.

LeeD · 08-06-2022, 01:45 PM

Any further update on this? I reset the cache because Ernie Lombardi turned into a Jim Unknown on one of my other teams. McCormick and Hines are now showing normally on my roster, but McCormick has 9 more days in roster purgatory. Can this at least be reversed so that I can put him back on the active roster? I didn't move him from there and shouldn't have to suffer this penalty.

Thanks.

dishnet34 · 08-06-2022, 04:48 PM

Unfortunately, we are more than likely unable to reverse a roster-lock, as unfortunate as the situation was that led to that. I wish we could, but that's just something the team, at this moment, is not able to accomplish.

LeeD · 08-06-2022, 08:48 PM

Thanks for the communication if not the solution, Dish. It looks like the team will make it in as a wild card with McCormick missing those 14 days.

08-06-2022, 10:56 AM	#1
LeeD All Star Reserve Join Date: Jan 2022 Posts: 934	Disappearing Cards From what's being reported on Discord, many players, including myself, are having problems with disappearing cards. The toppers from Thursday's missions (McCormick and Hines) have vanished, and so have some LE cards. This appears to be tied in with the release of GO yesterday. I'm VERY unhappy, as my El Norte Tigers are in a Diamond pennant race and suddenly have a hole in the middle of their starting rotation. Any help here?

08-06-2022, 12:00 PM	#3
LeeD All Star Reserve Join Date: Jan 2022 Posts: 934	McCormick is showing on my reserve roster with a 13-day delay. In card management, I now have 2 blank cards at the bottom of the list, which I'm assuming are McCormick and Hines. I'm going to leave this team alone in order to avoid any further changes, but McCormick was due to start my next game against my division leader. I hope RA Dickey is up the the challenge. Last edited by LeeD; 08-06-2022 at 12:05 PM.

08-06-2022, 04:48 PM	#5
dishnet34 All Star Starter Join Date: Feb 2014 Posts: 1,770	Unfortunately, we are more than likely unable to reverse a roster-lock, as unfortunate as the situation was that led to that. I wish we could, but that's just something the team, at this moment, is not able to accomplish. __________________ OOTP's Official Perfect Team Hype Man / host of TWIPT Saturday Showdown and Perfect League World Series "Find a way to be alone in a baseball stadium at sunrise, when the only sound you hear are about nine birds that got lost, and found themselves in a stadium, and they’re chirping across the grandstand trying to figure out where the f*** they ended up." -Dan Besbris

08-06-2022, 11:38 AM	#2
Nicolino Di Benedetto PT Director of Product Management Join Date: Jul 2016 Posts: 419	I'm looking at the back end of your account and it appears those cards are among your inactives. Can you please check that on your Manage Cards screen?

08-06-2022, 01:45 PM	#4
LeeD All Star Reserve Join Date: Jan 2022 Posts: 934	Any further update on this? I reset the cache because Ernie Lombardi turned into a Jim Unknown on one of my other teams. McCormick and Hines are now showing normally on my roster, but McCormick has 9 more days in roster purgatory. Can this at least be reversed so that I can put him back on the active roster? I didn't move him from there and shouldn't have to suffer this penalty. Thanks.

08-06-2022, 08:48 PM	#6
LeeD All Star Reserve Join Date: Jan 2022 Posts: 934	Thanks for the communication if not the solution, Dish. It looks like the team will make it in as a wild card with McCormick missing those 14 days.