Slight crashing during player lookup

bootsienguyen · 06-07-2021, 10:01 AM

Someone may have already reported this, but when you’re in the Transactions page on MLB, and, for example, you go to All Players and hit a player to see their info, when you hit the back button, it wipes out all the players and you’re left with a blank screen. Then other presses of the back button do not work to get you back.

I’ve tried to attach a screenshot of the blank screen.

Will Beh · 06-07-2021, 12:26 PM

I think we've fixed this crash. Please try again in the next patch in case it isn't the same crash

bootsienguyen · 06-09-2021, 11:17 PM

Nope. I just downloaded the latest update, and it’s still the same issue. MLB >> Transactions >> All Players >> select any player to look at them >> hit the back button, and you get that blank screen. And when I try and hit All Players again, it takes me to the Player Trade screen for some reason.

Will Beh · 06-09-2021, 11:26 PM

Sorry, can you clarify if the app crashes or if this is a display problem?

pstrickert · 06-09-2021, 11:29 PM

Quote:

Originally Posted by bootsienguyen

Nope. I just downloaded the latest update, and it’s still the same issue. MLB >> Transactions >> All Players >> select any player to look at them >> hit the back button, and you get that blank screen. And when I try and hit All Players again, it takes me to the Player Trade screen for some reason.

Same here. No crash, just an empty screen.

bootsienguyen · 06-11-2021, 02:43 PM

Sorry, yes, an empty screen, and no way to get back. Back button leads to some different screen

Will Beh · 06-11-2021, 03:53 PM

Ah ok, thanks

Will Beh · 06-22-2021, 12:50 PM

I think this is fixed, can you please double check? Thanks

pstrickert · 06-22-2021, 01:26 PM

No, not fixed.

Will Beh · 06-22-2021, 01:34 PM

Can you repeat the instructions on how to reproduce? I went to MLB > Transactions > All Players > tapped a player > tapped the back button in the top right, and it repopulated the list fine for me

pstrickert · 06-22-2021, 01:43 PM

That's exactly what I just did, yes.

pstrickert · 06-22-2021, 01:45 PM

I doubt it makes a difference, but this was a brand new 1969 historical league. I had simmed to Sept 15.

Will Beh · 06-22-2021, 03:14 PM

I still can't seem to reproduce. What device is this on, and what build number? If it's an up-to-date build, is there any way you can record video of the incident and upload to Youtube as an unlisted video (or upload to Googe Drive)?

pstrickert · 06-22-2021, 05:34 PM

iPad Pro 12.9" (2020)

22.7.58 (Build 48)

What if I uninstall the app and reinstall it? Would that possibly help?

pstrickert · 06-22-2021, 05:46 PM

I uninstalled and reinstalled the app, and -- voila! -- the problem is solved.

Will Beh · 06-22-2021, 06:34 PM

That surprises me, but I guess it might have been a data issue? Glad to hear it's fixed though, despite me not really knowing what fixed it...

bootsienguyen · 06-22-2021, 07:18 PM

Unfortunately it still doesn’t work for me. I recorded my screen if you want to see. Is there an email address I can send it to? Feels weird to post video of my screen in here. Ha.

Will Beh · 06-25-2021, 02:57 AM

Quote:

Originally Posted by bootsienguyen

Unfortunately it still doesn’t work for me. I recorded my screen if you want to see. Is there an email address I can send it to? Feels weird to post video of my screen in here. Ha.

Are you able to upload it to youtube as an unlisted video, or upload it to google drive?

bootsienguyen · 06-29-2021, 09:29 AM

Sent you a private message with the link

Will Beh · 07-19-2021, 05:39 PM

Hm, I try reproducing step-by-step as in the video but I still can't unfortunately. When we release an update in a few days (hopefully), can you give it another try?

06-07-2021, 10:01 AM	#1
bootsienguyen Minors (Rookie Ball) Join Date: Mar 2017 Posts: 45	Slight crashing during player lookup Someone may have already reported this, but when you’re in the Transactions page on MLB, and, for example, you go to All Players and hit a player to see their info, when you hit the back button, it wipes out all the players and you’re left with a blank screen. Then other presses of the back button do not work to get you back. I’ve tried to attach a screenshot of the blank screen. Attached Images

06-07-2021, 12:26 PM	#2
Will Beh OOTP Developments Join Date: May 2020 Location: Canada Posts: 1,352	I think we've fixed this crash. Please try again in the next patch in case it isn't the same crash

06-09-2021, 11:17 PM	#3
bootsienguyen Minors (Rookie Ball) Join Date: Mar 2017 Posts: 45	Nope. I just downloaded the latest update, and it’s still the same issue. MLB >> Transactions >> All Players >> select any player to look at them >> hit the back button, and you get that blank screen. And when I try and hit All Players again, it takes me to the Player Trade screen for some reason.

06-09-2021, 11:26 PM	#4
Will Beh OOTP Developments Join Date: May 2020 Location: Canada Posts: 1,352	Sorry, can you clarify if the app crashes or if this is a display problem?

06-11-2021, 02:43 PM	#6
bootsienguyen Minors (Rookie Ball) Join Date: Mar 2017 Posts: 45	Sorry, yes, an empty screen, and no way to get back. Back button leads to some different screen

06-11-2021, 03:53 PM	#7
Will Beh OOTP Developments Join Date: May 2020 Location: Canada Posts: 1,352	Ah ok, thanks

06-22-2021, 12:50 PM	#8
Will Beh OOTP Developments Join Date: May 2020 Location: Canada Posts: 1,352	I think this is fixed, can you please double check? Thanks

06-22-2021, 01:26 PM	#9
pstrickert Hall Of Famer Join Date: Dec 2005 Posts: 16,466	No, not fixed.

06-22-2021, 01:34 PM	#10
Will Beh OOTP Developments Join Date: May 2020 Location: Canada Posts: 1,352	Can you repeat the instructions on how to reproduce? I went to MLB > Transactions > All Players > tapped a player > tapped the back button in the top right, and it repopulated the list fine for me

06-22-2021, 01:43 PM	#11
pstrickert Hall Of Famer Join Date: Dec 2005 Posts: 16,466	That's exactly what I just did, yes.

06-22-2021, 01:45 PM	#12
pstrickert Hall Of Famer Join Date: Dec 2005 Posts: 16,466	I doubt it makes a difference, but this was a brand new 1969 historical league. I had simmed to Sept 15.

06-22-2021, 03:14 PM	#13
Will Beh OOTP Developments Join Date: May 2020 Location: Canada Posts: 1,352	I still can't seem to reproduce. What device is this on, and what build number? If it's an up-to-date build, is there any way you can record video of the incident and upload to Youtube as an unlisted video (or upload to Googe Drive)?

06-22-2021, 05:34 PM	#14
pstrickert Hall Of Famer Join Date: Dec 2005 Posts: 16,466	iPad Pro 12.9" (2020) 22.7.58 (Build 48) What if I uninstall the app and reinstall it? Would that possibly help?

06-22-2021, 05:46 PM	#15
pstrickert Hall Of Famer Join Date: Dec 2005 Posts: 16,466	I uninstalled and reinstalled the app, and -- voila! -- the problem is solved.

06-22-2021, 06:34 PM	#16
Will Beh OOTP Developments Join Date: May 2020 Location: Canada Posts: 1,352	That surprises me, but I guess it might have been a data issue? Glad to hear it's fixed though, despite me not really knowing what fixed it...

06-22-2021, 07:18 PM	#17
bootsienguyen Minors (Rookie Ball) Join Date: Mar 2017 Posts: 45	Unfortunately it still doesn’t work for me. I recorded my screen if you want to see. Is there an email address I can send it to? Feels weird to post video of my screen in here. Ha.

06-29-2021, 09:29 AM	#19
bootsienguyen Minors (Rookie Ball) Join Date: Mar 2017 Posts: 45	Sent you a private message with the link

07-19-2021, 05:39 PM	#20
Will Beh OOTP Developments Join Date: May 2020 Location: Canada Posts: 1,352	Hm, I try reproducing step-by-step as in the video but I still can't unfortunately. When we release an update in a few days (hopefully), can you give it another try?