Shutdown issues

r0nster · 07-08-2018, 09:09 AM

My game keeps shutting down and closing... has been an issue with the last several updates ... only now is getting worse and worse.... does anyone have any suggestions ??? Just so you know my laptop only has OOTP on it as it's only used for OOTP and is new and bought specifically for ootp19

pgjocki · 07-08-2018, 09:18 AM

I'd do the following:

1 - Full back up of league files
2 - Zip all back ups and save on external media
3 - Complete uninstall of OOTP
4 - Download all video, sound drivers and fresh install
5 - Reboot
6 - Run full anti-virus scan
7 - Reboot
8 - Download OOTP
9 - Run a test league for a season or two with executing saves, shut down, reload, etc
10 - Reboot
11 - Reload your back up leagues

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r0nster · 07-08-2018, 09:20 AM

I back the game up 3 times in a game year thanks anyways

pgjocki · 07-08-2018, 09:23 AM

Quote:

Originally Posted by r0nster

I back the game up 3 times in a game year thanks anyways

Got it, I should have stated that I was having issues and a fresh install of drivers and the game fixed it.

But since I did it all and not scientifically I don't know what actually fixed the issue.

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Pineywoods OOTPer · 07-08-2018, 10:16 AM

Quote:

Originally Posted by r0nster

My game keeps shutting down and closing... has been an issue with the last several updates ... only now is getting worse and worse.... does anyone have any suggestions ??? Just so you know my laptop only has OOTP on it as it's only used for OOTP and is new and bought specifically for ootp19

What version of Windows do you use? Not just win7, 8 or 10, but also what build? I am having similar issues. I am wondering if it is the Windows build.

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r0nster · 07-08-2018, 10:26 AM

windows 10 and most current build of OOTP

Pineywoods OOTPer · 07-08-2018, 10:30 AM

Quote:

Originally Posted by r0nster

windows 10 and most current build of OOTP

What build of Windows? Not just 10, but maybe an insider build?

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r0nster · 07-08-2018, 10:30 AM

I did wonder if it shuts down because I do not have laptop hooked up to internet much of the time as the only time I do is when I need to update the build of this game. Oddly the game seems to like it better when I am online coincidence I am sure

@pgjocki

Got it, I should have stated that I was having issues and a fresh install of drivers and the game fixed it.

But since I did it all and not scientifically I don't know what actually fixed the issue.

What drivers did you update ???

r0nster · 07-08-2018, 10:37 AM

Quote:

Originally Posted by Pineywoods OOTPer

What build of Windows? Not just 10, but maybe an insider build?

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this what your talking about ???

Pineywoods OOTPer · 07-08-2018, 10:41 AM

Quote:

Originally Posted by r0nster

this what your talking about ???

Yes.

You have it seems to be the most current non-Insider version and that is stable.

Now, I'm wondering.

Is yours shutting down while loading league files or when?

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r0nster · 07-08-2018, 10:47 AM

shuts down after playing the games out after maybe 15 games or so then the game freezes and poof gone. that's the most common way it occurs and once in a while it will close just after I save the game. This is the reason why I save game never after evert game day unless in offseason. and backup 3 times a game year but commonly twice.

Pineywoods OOTPer · 07-08-2018, 10:54 AM

So we have different shutdown issues....ok.

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r0nster · 07-08-2018, 10:54 AM

like I said the game seems to like it when the laptop remains online of which I find strange as the issue doesn't occur as much or as often

Pineywoods OOTPer · 07-08-2018, 10:55 AM

That is interesting indeed.

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jimmysthebestcop · 07-09-2018, 02:08 AM

What's your video card? Are the drivers the most up to date? Go to device manager or install something like Speccy to find out this info.

I would move all of your game files to a different directory. Completely delete OOTP from the computer. Purge it every where even run something like System Ninja to make sure every trace of it is gone from the file structure as well as the registry.

Then a clean fresh install of OOTP. Run a quick start as a test and see if the crash comes back. If it doesn't crash after thorough testing then move your game files back and begin testing again.

r0nster · 07-09-2018, 09:37 PM

awhile back ago someone on the OOTP team said it was a memory leak issue ….. Kinda hoping there is a way that I can fix it. Unfortunately I am no longer a computer guy as I been out of the game as it were for over 10 years now.

Gerry58 · 07-10-2018, 05:56 AM

Does it happen after 2/3 hours of gaming? Could it be overheating

Pineywoods OOTPer · 07-10-2018, 08:09 AM

Quote:

Originally Posted by Gerry58

Does it happen after 2/3 hours of gaming? Could it be overheating

It's not...I have it happening just on OOTP only, especially after and during file updates.

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07-08-2018, 09:09 AM	#1
r0nster Hall Of Famer Join Date: May 2006 Location: Michigan Posts: 3,081	Shutdown issues My game keeps shutting down and closing... has been an issue with the last several updates ... only now is getting worse and worse.... does anyone have any suggestions ??? Just so you know my laptop only has OOTP on it as it's only used for OOTP and is new and bought specifically for ootp19

07-08-2018, 09:18 AM	#2
pgjocki All Star Starter Join Date: Jun 2013 Location: Maryland - just outside DC Posts: 1,669	I'd do the following: 1 - Full back up of league files 2 - Zip all back ups and save on external media 3 - Complete uninstall of OOTP 4 - Download all video, sound drivers and fresh install 5 - Reboot 6 - Run full anti-virus scan 7 - Reboot 8 - Download OOTP 9 - Run a test league for a season or two with executing saves, shut down, reload, etc 10 - Reboot 11 - Reload your back up leagues Sent from my SM-G950U using Tapatalk __________________ - - - World Series championships: 1926, 1931, 1934, 1942, 1944, 1946, 1964, 1967, 1982, 2006, 2011

07-08-2018, 10:54 AM	#12
Pineywoods OOTPer All Star Reserve Join Date: Jun 2010 Location: White Oak, Texas Posts: 725	So we have different shutdown issues....ok. Sent from my VS835 using Tapatalk __________________ The Pineywoods OOTPer Senior Office Manager, 18th Circle of Heck. (YES, I am falling and I hear the meows)

07-08-2018, 10:55 AM	#14
Pineywoods OOTPer All Star Reserve Join Date: Jun 2010 Location: White Oak, Texas Posts: 725	That is interesting indeed. Sent from my VS835 using Tapatalk __________________ The Pineywoods OOTPer Senior Office Manager, 18th Circle of Heck. (YES, I am falling and I hear the meows)

07-08-2018, 09:20 AM	#3
r0nster Hall Of Famer Join Date: May 2006 Location: Michigan Posts: 3,081	I back the game up 3 times in a game year thanks anyways

07-08-2018, 10:26 AM	#6
r0nster Hall Of Famer Join Date: May 2006 Location: Michigan Posts: 3,081	windows 10 and most current build of OOTP

07-08-2018, 10:30 AM	#8
r0nster Hall Of Famer Join Date: May 2006 Location: Michigan Posts: 3,081	I did wonder if it shuts down because I do not have laptop hooked up to internet much of the time as the only time I do is when I need to update the build of this game. Oddly the game seems to like it better when I am online coincidence I am sure @pgjocki Got it, I should have stated that I was having issues and a fresh install of drivers and the game fixed it. But since I did it all and not scientifically I don't know what actually fixed the issue. What drivers did you update ???

07-08-2018, 10:47 AM	#11
r0nster Hall Of Famer Join Date: May 2006 Location: Michigan Posts: 3,081	shuts down after playing the games out after maybe 15 games or so then the game freezes and poof gone. that's the most common way it occurs and once in a while it will close just after I save the game. This is the reason why I save game never after evert game day unless in offseason. and backup 3 times a game year but commonly twice.

07-09-2018, 02:08 AM	#15
jimmysthebestcop Banned Join Date: Jun 2018 Posts: 1,727 Infractions: 0/2 (5)	What's your video card? Are the drivers the most up to date? Go to device manager or install something like Speccy to find out this info. I would move all of your game files to a different directory. Completely delete OOTP from the computer. Purge it every where even run something like System Ninja to make sure every trace of it is gone from the file structure as well as the registry. Then a clean fresh install of OOTP. Run a quick start as a test and see if the crash comes back. If it doesn't crash after thorough testing then move your game files back and begin testing again.

07-09-2018, 09:37 PM	#16
r0nster Hall Of Famer Join Date: May 2006 Location: Michigan Posts: 3,081	awhile back ago someone on the OOTP team said it was a memory leak issue ….. Kinda hoping there is a way that I can fix it. Unfortunately I am no longer a computer guy as I been out of the game as it were for over 10 years now.

07-10-2018, 05:56 AM	#17
Gerry58 Minors (Triple A) Join Date: Mar 2006 Posts: 214	Does it happen after 2/3 hours of gaming? Could it be overheating