eLicense folder is empty

blspence · 02-18-2003, 11:56 PM

I hadn't played OOTP4 in about a year, so I downloaded the
latest patch and fired it up. When I clicked on the icon nothing
happened so I tried reinstalling and it still didn't work.

Reading in this forum made me think it must be related to a
license issue so I opened up Control Panel in XP and looked in
the eLicense folder and it was totally empty. How do I get the
license back. I have a registration number and I did pay for the
game last year.

My first email from Viatech suggested turning off fast switching
which I don't have activated anyway. Any suggestions?

Scott Vibert · 02-19-2003, 12:17 AM

If you have the liscence number you should just be able to start the game, click Liscence and enter the liscence number and be ready to go. Unless you have used up all of your liscences, in which case you'll have to contact Via Tech to get them back.

Hope this helps.

blspence · 02-19-2003, 07:56 AM

That's the problem. When I try to start the game it won't start.
The little hourglass will flash for a few seconds and stop.

Scott Vibert · 02-19-2003, 09:39 AM

when you right click on the game icon do you get the option to unliscence? Have you disabled the liscence control start up program?

I might consider a fresh installation at this point.. but if you get the option to unliscence you should definitely unliscence it first.

blspence · 02-19-2003, 02:26 PM

When I right-click on the icon I get the standard responses(open,
explore,properties,etc.) but no option to unlicense.

I've already tried reinstalling the game but that didn't work either.
Strangely, I have 2 eLicense folders in Control Panel and both
contain nothing. You mentioned activating license control. How do
I do that?

Steve Kuffrey · 02-19-2003, 02:57 PM

You may want to contact Via-Tech as I have not seen this issue before and feel certain that they could help.

Scott Vibert · 02-19-2003, 03:06 PM

Quote:

Originally posted by blspence
How do I do that?

Thinking about this longer that was probably a bit of a red herring and isn't likely to help you.

blspence · 02-20-2003, 12:31 AM

Well, after browsing thru the last year of this forum I found the
answer. Seems like the license control services had
been turned off somehow. Don't know how that happened.

After going into administrative services and searching I hit the
right keys to turn it back on. After all the years of using computers
this is something I'd never encountered.

Thanks for all your help. The game loads fine now. Looking forward to OOTP5.

02-18-2003, 11:56 PM	#1
blspence Bat Boy Join Date: Feb 2003 Location: Houston Posts: 4	eLicense folder is empty I hadn't played OOTP4 in about a year, so I downloaded the latest patch and fired it up. When I clicked on the icon nothing happened so I tried reinstalling and it still didn't work. Reading in this forum made me think it must be related to a license issue so I opened up Control Panel in XP and looked in the eLicense folder and it was totally empty. How do I get the license back. I have a registration number and I did pay for the game last year. My first email from Viatech suggested turning off fast switching which I don't have activated anyway. Any suggestions?

02-19-2003, 02:57 PM	#6
Steve Kuffrey Administrator Join Date: Jul 1999 Location: S.E. TN - Georgia born and raised Posts: 17,023	You may want to contact Via-Tech as I have not seen this issue before and feel certain that they could help. __________________ Steve Kuffrey DABS Atlanta Braves - 2008 Eastern Division Champ *DBLC Atlanta Braves - 2011, 2014 East Division Champ, 2012, 2013 NL Wildcard Baseball Maelstrom-Montreal Expos-2013 Tourney winner, 2014 WC Team Sparky's League - Tampa Bay D'Rays Epicenter Baseball League - Astros 2014 The CBL Rewind - Phillies '95

02-19-2003, 12:17 AM	#2
Scott Vibert Hall Of Famer Join Date: Dec 2001 Location: My Computer Posts: 8,210	If you have the liscence number you should just be able to start the game, click Liscence and enter the liscence number and be ready to go. Unless you have used up all of your liscences, in which case you'll have to contact Via Tech to get them back. Hope this helps.

02-19-2003, 07:56 AM	#3
blspence Bat Boy Join Date: Feb 2003 Location: Houston Posts: 4	That's the problem. When I try to start the game it won't start. The little hourglass will flash for a few seconds and stop.

02-19-2003, 09:39 AM	#4
Scott Vibert Hall Of Famer Join Date: Dec 2001 Location: My Computer Posts: 8,210	when you right click on the game icon do you get the option to unliscence? Have you disabled the liscence control start up program? I might consider a fresh installation at this point.. but if you get the option to unliscence you should definitely unliscence it first.

02-19-2003, 02:26 PM	#5
blspence Bat Boy Join Date: Feb 2003 Location: Houston Posts: 4	When I right-click on the icon I get the standard responses(open, explore,properties,etc.) but no option to unlicense. I've already tried reinstalling the game but that didn't work either. Strangely, I have 2 eLicense folders in Control Panel and both contain nothing. You mentioned activating license control. How do I do that?

02-20-2003, 12:31 AM	#8
blspence Bat Boy Join Date: Feb 2003 Location: Houston Posts: 4	Well, after browsing thru the last year of this forum I found the answer. Seems like the license control services had been turned off somehow. Don't know how that happened. After going into administrative services and searching I hit the right keys to turn it back on. After all the years of using computers this is something I'd never encountered. Thanks for all your help. The game loads fine now. Looking forward to OOTP5.