How do I release license

tward13 · 03-20-2014, 07:53 AM

Maybe didn't think ahead, but...

Shut down my old PC and set-up my new one last night.

Now I need to do the really important stuff like getting my games up and running. I had OOTP 14 on my old PC and I have it on a laptop. How can I release the license from the old PC so I can download and play on the new one?

Also while I'm at it. I have another license for the hockey game, but no idea where the email is from when I bought it. How would I get the license key for that game?

ukhotstove · 03-20-2014, 09:13 AM

Open OOTP > Preferences > License > Release license/un-license game

This will help you for your hockey license.

http://store5.esellerate.net/Store/Support/default.aspx

tward13 · 03-20-2014, 09:38 AM

Quote:

Originally Posted by ukhotstove

Open OOTP > Preferences > License > Release license/un-license game

This will help you for your hockey license.

eSellerate After-Purchase Services

And if I can't get on the old PC any longer?

ukhotstove · 03-20-2014, 10:14 AM

Could submit a ticket OOTP Developments - Kayako eSupport Help Desk Software

Also if you only had it on your old pc you still have a license left so could still play while waiting for a reply to your ticket, I know some complain about the ticket process but over the years I've sent in 2-3 tickets and had them answered well within 24 hours.

tward13 · 03-20-2014, 11:56 AM

Quote:

Originally Posted by ukhotstove

Could submit a ticket OOTP Developments - Kayako eSupport Help Desk Software

Also if you only had it on your old pc you still have a license left so could still play while waiting for a reply to your ticket, I know some complain about the ticket process but over the years I've sent in 2-3 tickets and had them answered well within 24 hours.

Thanks for the help! My other license is on a laptop I use on trips.

03-20-2014, 07:53 AM	#1
tward13 All Star Starter Join Date: Jan 2003 Posts: 1,965	How do I release license Maybe didn't think ahead, but... Shut down my old PC and set-up my new one last night. Now I need to do the really important stuff like getting my games up and running. I had OOTP 14 on my old PC and I have it on a laptop. How can I release the license from the old PC so I can download and play on the new one? Also while I'm at it. I have another license for the hockey game, but no idea where the email is from when I bought it. How would I get the license key for that game?

03-20-2014, 09:13 AM	#2
ukhotstove Hall Of Famer Join Date: Aug 2004 Location: North of England Gods Country Posts: 7,175	Open OOTP > Preferences > License > Release license/un-license game This will help you for your hockey license. http://store5.esellerate.net/Store/Support/default.aspx __________________ Detroit Diesel Dynasty San Antonio Calzones of Laredo Dynasty Last edited by ukhotstove; 03-20-2014 at 09:16 AM.

03-20-2014, 10:14 AM	#4
ukhotstove Hall Of Famer Join Date: Aug 2004 Location: North of England Gods Country Posts: 7,175	Could submit a ticket OOTP Developments - Kayako eSupport Help Desk Software Also if you only had it on your old pc you still have a license left so could still play while waiting for a reply to your ticket, I know some complain about the ticket process but over the years I've sent in 2-3 tickets and had them answered well within 24 hours. __________________ Detroit Diesel Dynasty San Antonio Calzones of Laredo Dynasty