Help! Game continuously crashing even after uninstall/reinstall...

leegarson · 09-01-2010, 05:50 PM

For the first time ever, OOTP is crashing continuously...where I cannot even play it...

Whenever I hit the rosters tab, the game freezes...running under Vista w/ a Dell Inspiron...tried to uninstall and reinstall the game to no avail. First time I have ever had an issue like this before. Please help...

tripps04 · 09-01-2010, 10:36 PM

Not sure, if this is your problem but it might lead you in the right direction if not there is always a trouble ticket you can put in. Here is the link....

Game crashes whenever you click on a button, menu or tab - Kayako eSupport Help Desk Software

good luck

RchW · 09-01-2010, 10:48 PM

Have you had a recent spate of updates to vista? This happened to me and I had to use System restore to go back to a usable profile.

Turn of auto updates after that and see what happens.

The other possibility is that your HDD is severely fragmented.

edddgar · 09-03-2010, 11:46 AM

Any other suggestions? I too have been having the same problem on my Sony Vaio. I've been playing since 5 and this is the first version that I haven't played out multiple seasons before the real MLB regular season is over. I have a league that I'm completely immersed in, but I crash every time I click on the Waiver Wire tab and every so often random tabs will also cause a crash. Still a loyal customer, but this year's version has been all kinds of frustrating for me. OOTP 10 ran fine on this computer if that means anything.

native son · 09-03-2010, 04:03 PM

You guys aren't alone with this crash issue. Ever since the new patch I've been having an unplayable crash problem that I haven't yet been able to resolve. First time ever since coming on board in version 4. Pre-patch, fine ... Post-patch, incessant crashing.

But, I have already submitted a ticket, and Gary from support has been EXTREMELY attentive throughout several back and forth e-mails, but no luck so far. Definitely submit the ticket, though ... you'll hopefully have better luck.

09-01-2010, 05:50 PM	#1
leegarson Bat Boy Join Date: Sep 2010 Posts: 12	Help! Game continuously crashing even after uninstall/reinstall... For the first time ever, OOTP is crashing continuously...where I cannot even play it... Whenever I hit the rosters tab, the game freezes...running under Vista w/ a Dell Inspiron...tried to uninstall and reinstall the game to no avail. First time I have ever had an issue like this before. Please help...

09-01-2010, 10:48 PM	#3
RchW Hall Of Famer Join Date: Jul 2004 Location: Toronto ON by way of Glasgow UK Posts: 15,629	Have you had a recent spate of updates to vista? This happened to me and I had to use System restore to go back to a usable profile. Turn of auto updates after that and see what happens. The other possibility is that your HDD is severely fragmented. __________________ Cheers RichW If you’re looking for a good cause to donate money to please consider a Donation to Parkinson’s Canada. It may help me have a better future and if not me, someone else. Thanks. “Conservatism consists of exactly one proposition …There must be in-groups whom the law protects but does not bind, alongside out-groups whom the law binds but does not protect.” Frank Wilhoit

09-03-2010, 04:03 PM	#5
native son Minors (Double A) Join Date: May 2002 Location: New York, NY Posts: 100	You guys aren't alone with this crash issue. Ever since the new patch I've been having an unplayable crash problem that I haven't yet been able to resolve. First time ever since coming on board in version 4. Pre-patch, fine ... Post-patch, incessant crashing. But, I have already submitted a ticket, and Gary from support has been EXTREMELY attentive throughout several back and forth e-mails, but no luck so far. Definitely submit the ticket, though ... you'll hopefully have better luck. __________________ life in lowercase

09-01-2010, 10:36 PM	#2
tripps04 Minors (Rookie Ball) Join Date: Jun 2005 Posts: 37	Not sure, if this is your problem but it might lead you in the right direction if not there is always a trouble ticket you can put in. Here is the link.... Game crashes whenever you click on a button, menu or tab - Kayako eSupport Help Desk Software good luck

09-03-2010, 11:46 AM	#4
edddgar Minors (Triple A) Join Date: Nov 2004 Posts: 254	Any other suggestions? I too have been having the same problem on my Sony Vaio. I've been playing since 5 and this is the first version that I haven't played out multiple seasons before the real MLB regular season is over. I have a league that I'm completely immersed in, but I crash every time I click on the Waiver Wire tab and every so often random tabs will also cause a crash. Still a loyal customer, but this year's version has been all kinds of frustrating for me. OOTP 10 ran fine on this computer if that means anything.