Game downloaded and installed but it is not running when i click on icon

makaiser21 · 06-15-2009, 10:00 PM

So i have purchased a license for the game and have downloaded and installed the game. When i click on the icon nothing happens. I go into the start menu and try to run the application from there and still nothing happens. I uninstalled and then re-downloaded the application and still was getting the same results... any ideas as to how to get the application to actually run??

endgame · 06-15-2009, 11:20 PM

What operating system are you using and when you say nothing happens, is that literal? Nothing at all happens? And I assume, but have to ask, you mean double-click on the icon, right?

Kemp · 06-18-2009, 04:40 AM

I am having the same problem on my laptop. Double click on the icon and absolutely nothing happens. I've also tried running it through the Start menu and that doesn't work either.

I even uninstalled and reinstalled and still nothing. I click on the icon, get an hourglass for a few seconds, it goes away, and nothing.

I'm running Windows XP on a Dell Inspiron.

PS: I'm using the same downloaded installation file that I used on my desktop and that is installed and running fine. So it's not an issue with the original file.

Kemp · 06-18-2009, 09:56 AM

Nobody else is having this problem?

Andreas Raht · 06-21-2009, 11:47 AM

Did you try this already?
http://www.ootpdevelopments.com/joom...nt-launch.html

Kemp · 06-21-2009, 12:07 PM

Quote:

Originally Posted by Andreas Raht

Did you try this already?
http://www.ootpdevelopments.com/joom...nt-launch.html

I'm running Windows XP so that "Run as Administrator" isn't even an option when I right click on the icon.

jarmenia · 06-21-2009, 02:57 PM

If you click on the actual exe file which is usually installed to C:\Program Files\Out of the Park Developments\OOTP Baseball 10

double click on the file ootp10.exe

Also, have you checked the system event logs to see if there's any error being reported there?

Kemp · 06-21-2009, 03:11 PM

Quote:

Originally Posted by jarmenia

If you click on the actual exe file which is usually installed to C:\Program Files\Out of the Park Developments\OOTP Baseball 10

double click on the file ootp10.exe

Also, have you checked the system event logs to see if there's any error being reported there?

Yes I have tried double clicking on the actual executable and it hasn't worked.

I don't know how to check the event logs!

battists · 06-24-2009, 10:29 PM

Please try this, with apologies because I'm running XP and not Vista

1. Go to C:\Users\owner\AppData\Roaming\Out of the Park Developments\OOTP Baseball 10\config. (Where "owner" is your user name. These folders may be hidden on your computer depending on your settings.)

2. Open the "app" file with Notepad or some other simple text editor.

3. Look for the line that says trace_mode, and change the value from a 0 to a 1.

4. Save and close the file.

5. Try to start up OOTP. It should still fail, since this hasn't fixed anything yet.

6. Look in C:\Program Files\Out of the Park Developments\OOTP Baseball 10 or wherever the program is installed for a file called ootp.log, and provide that information!

Thanks,

Steve

Kemp · 06-25-2009, 03:55 AM

Quote:

Originally Posted by battists

Please try this, with apologies because I'm running XP and not Vista

1. Go to C:\Users\owner\AppData\Roaming\Out of the Park Developments\OOTP Baseball 10\config. (Where "owner" is your user name. These folders may be hidden on your computer depending on your settings.)

I looked everywhere and there is no directory with that name. I did a search on my entire C drive for a directory named "Roaming" and came up with nothing.

battists · 06-30-2009, 12:08 PM

Kemp, try this:

1. Make a copy of your OOTP 10 shortcut.

2. Edit the properties of the new shortcut to add "-tracemode" to the end, so it looks something like this:

"C:\Program Files\Out of the Park Developments\OOTP Baseball 10\ootp10.exe" -tracemode

(It may not be exactly that directory on your machine; what's important is the "-tracemode" at the end.)

3. Start the game using this modified shortcut. It should still fail, since this hasn't fixed anything yet.

4. Look in C:\Program Files\Out of the Park Developments\OOTP Baseball 10 or wherever the program is installed for a file called ootp.log, and provide that information.

Thanks,

Steve

Kemp · 06-30-2009, 12:28 PM

Quote:

Originally Posted by battists

4. Look in C:\Program Files\Out of the Park Developments\OOTP Baseball 10 or wherever the program is installed for a file called ootp.log, and provide that information.

I did exactly what you asked and no log file is being created.

battists · 06-30-2009, 12:46 PM

Holy cow, Kemp, what the heck did you do to this thing??

I have another idea, but I'm looking for precise instructions. Have you ever messed around with DEP (Data Execution Prevention) on your machine?

Thanks,

Steve

battists · 06-30-2009, 12:50 PM

Hmm, I'm suspicious that it isn't OOTP at all that's having the trouble, it's eLicense, especially since tracemode failed to generate a log.

Try this:

(shut all programs down first)

1. Click Start
2. Select Control Panel
3. Select System
4. Click the Advanced tab
5. In the Performance region select Settings
6. Click the Data Execution Prevention tab in the dialog box that opens
7. Select "Turn on DEP for all programs and services except for those I select"
8. Click Add.
9. The open dialog box will open. Browse to c:\windows and select "runservice.exe". This is an eLicense file. (If it's not in c:\windows, do a search on your computer to find it.)
10. Click Apply
11. Click Ok
12. Reboot
13. Try loading OOTP again and let me know what happens!

Kemp · 06-30-2009, 01:11 PM

The laptop caught fire and blew up.

I'm kidding, something different DID happen this time. I got a pop-up box that said:

"The application failed to initialize properly (0xc0000005). Click on OK to terminate the application"

battists · 06-30-2009, 01:52 PM

Quote:

Originally Posted by Kemp

The laptop caught fire and blew up.

I'm kidding, something different DID happen this time. I got a pop-up box that said:

"The application failed to initialize properly (0xc0000005). Click on OK to terminate the application"

LOL, well, that's some progress. Let's see where we can get from there. I still think it's eLicense that's failing to run...

battists · 06-30-2009, 01:54 PM

Let's try the same thing as last time, but this time add ootp10.exe from c:\program files\out of the park developments\out of the park baseball 10

Kemp · 06-30-2009, 02:15 PM

Quote:

Originally Posted by battists

Let's try the same thing as last time, but this time add ootp10.exe from c:\program files\out of the park developments\out of the park baseball 10

I tried this and we're back to nothing happening again. That is, I added the OOTP10 executable in the same area I added runservice.exe and nothing happens. More specifically, I get an hourglass for a few seconds and then nothing.

I also checked for that log file and it's not there.

battists · 06-30-2009, 02:16 PM

I hate to ask this, but please try uninstalling and reinstalling the game. You may have tried this before, but I've found sometimes that this helps AFTER you've changed those DEP settings.

Kemp · 06-30-2009, 02:34 PM

Quote:

Originally Posted by battists

I hate to ask this, but please try uninstalling and reinstalling the game. You may have tried this before, but I've found sometimes that this helps AFTER you've changed those DEP settings.

Ok I uninstalled and reinstalled and still nothing happens. That is, same as above (hourglass then pfft).

06-15-2009, 10:00 PM	#1
makaiser21 Bat Boy Join Date: Jun 2009 Posts: 1	Game downloaded and installed but it is not running when i click on icon So i have purchased a license for the game and have downloaded and installed the game. When i click on the icon nothing happens. I go into the start menu and try to run the application from there and still nothing happens. I uninstalled and then re-downloaded the application and still was getting the same results... any ideas as to how to get the application to actually run??

06-15-2009, 11:20 PM	#2
endgame Hall Of Famer Join Date: Aug 2002 Posts: 16,842	What operating system are you using and when you say nothing happens, is that literal? Nothing at all happens? And I assume, but have to ask, you mean double-click on the icon, right? __________________ "Try again. Fail again. Fail better." -- Samuel Beckett _____________________________________________

06-18-2009, 04:40 AM	#3
Kemp All Star Starter Join Date: Feb 2002 Posts: 1,181	I am having the same problem on my laptop. Double click on the icon and absolutely nothing happens. I've also tried running it through the Start menu and that doesn't work either. I even uninstalled and reinstalled and still nothing. I click on the icon, get an hourglass for a few seconds, it goes away, and nothing. I'm running Windows XP on a Dell Inspiron. PS: I'm using the same downloaded installation file that I used on my desktop and that is installed and running fine. So it's not an issue with the original file. Last edited by Kemp; 06-18-2009 at 04:59 AM.

06-21-2009, 11:47 AM	#5
Andreas Raht Administrator Join Date: Jun 2002 Location: Hollern/Stade/Germany Posts: 8,992	Did you try this already? http://www.ootpdevelopments.com/joom...nt-launch.html __________________ Andreas Raht andreas@ootpdevelopments.com Out of the Park Developments

06-21-2009, 02:57 PM	#7
jarmenia Hall Of Famer Join Date: Mar 2002 Location: Tampa, FL USA Posts: 4,503	If you click on the actual exe file which is usually installed to C:\Program Files\Out of the Park Developments\OOTP Baseball 10 double click on the file ootp10.exe Also, have you checked the system event logs to see if there's any error being reported there? __________________ When is good enough, good enough?

06-18-2009, 09:56 AM	#4
Kemp All Star Starter Join Date: Feb 2002 Posts: 1,181	Nobody else is having this problem?

06-24-2009, 10:29 PM	#9
battists Hall Of Famer Join Date: Jul 2004 Posts: 18,506	Please try this, with apologies because I'm running XP and not Vista 1. Go to C:\Users\owner\AppData\Roaming\Out of the Park Developments\OOTP Baseball 10\config. (Where "owner" is your user name. These folders may be hidden on your computer depending on your settings.) 2. Open the "app" file with Notepad or some other simple text editor. 3. Look for the line that says trace_mode, and change the value from a 0 to a 1. 4. Save and close the file. 5. Try to start up OOTP. It should still fail, since this hasn't fixed anything yet. 6. Look in C:\Program Files\Out of the Park Developments\OOTP Baseball 10 or wherever the program is installed for a file called ootp.log, and provide that information! Thanks, Steve

06-30-2009, 12:08 PM	#11
battists Hall Of Famer Join Date: Jul 2004 Posts: 18,506	Kemp, try this: 1. Make a copy of your OOTP 10 shortcut. 2. Edit the properties of the new shortcut to add "-tracemode" to the end, so it looks something like this: "C:\Program Files\Out of the Park Developments\OOTP Baseball 10\ootp10.exe" -tracemode (It may not be exactly that directory on your machine; what's important is the "-tracemode" at the end.) 3. Start the game using this modified shortcut. It should still fail, since this hasn't fixed anything yet. 4. Look in C:\Program Files\Out of the Park Developments\OOTP Baseball 10 or wherever the program is installed for a file called ootp.log, and provide that information. Thanks, Steve Last edited by Andreas Raht; 06-30-2009 at 12:15 PM.

06-30-2009, 12:46 PM	#13
battists Hall Of Famer Join Date: Jul 2004 Posts: 18,506	Holy cow, Kemp, what the heck did you do to this thing?? I have another idea, but I'm looking for precise instructions. Have you ever messed around with DEP (Data Execution Prevention) on your machine? Thanks, Steve

06-30-2009, 12:50 PM	#14
battists Hall Of Famer Join Date: Jul 2004 Posts: 18,506	Hmm, I'm suspicious that it isn't OOTP at all that's having the trouble, it's eLicense, especially since tracemode failed to generate a log. Try this: (shut all programs down first) 1. Click Start 2. Select Control Panel 3. Select System 4. Click the Advanced tab 5. In the Performance region select Settings 6. Click the Data Execution Prevention tab in the dialog box that opens 7. Select "Turn on DEP for all programs and services except for those I select" 8. Click Add. 9. The open dialog box will open. Browse to c:\windows and select "runservice.exe". This is an eLicense file. (If it's not in c:\windows, do a search on your computer to find it.) 10. Click Apply 11. Click Ok 12. Reboot 13. Try loading OOTP again and let me know what happens!

06-30-2009, 01:11 PM	#15
Kemp All Star Starter Join Date: Feb 2002 Posts: 1,181	The laptop caught fire and blew up. I'm kidding, something different DID happen this time. I got a pop-up box that said: "The application failed to initialize properly (0xc0000005). Click on OK to terminate the application"

06-30-2009, 01:54 PM	#17
battists Hall Of Famer Join Date: Jul 2004 Posts: 18,506	Let's try the same thing as last time, but this time add ootp10.exe from c:\program files\out of the park developments\out of the park baseball 10

06-30-2009, 02:16 PM	#19
battists Hall Of Famer Join Date: Jul 2004 Posts: 18,506	I hate to ask this, but please try uninstalling and reinstalling the game. You may have tried this before, but I've found sometimes that this helps AFTER you've changed those DEP settings.