Hard Drive crashed--New Computer

golander40 · 05-02-2009, 06:57 PM

How do I (or can I get a replacement game),till 10 comes out ?.
I had XP,I now have Vista. (Hard drive crashed I had to get a new computer)
Thanks much for any info.
Gil

Bluenoser · 05-02-2009, 08:22 PM

Did you use both your licenses previously?

You can redownload the game and contact elicense support@elicense.com and they can reset your license.

jmknpk2 · 05-02-2009, 08:23 PM

If you still have your order id number, you can download and install with that. If you lost it, I think you can email the license company and they can look it up for you.

Dan Theman · 05-02-2009, 08:25 PM

Indeed - here's a link to the eLicense FAQ. You'll be fine, although it may take a short while for you to get back up and running.

DaCubFan · 05-03-2009, 12:04 AM

I had it happen to me, and with a quick phone call to them I was up and running the same day.

golander40 · 05-03-2009, 12:56 PM

Thanks to those that took the time to answer,I'll be on the phone Mon.

Gil

Bluenoser · 05-03-2009, 04:03 PM

Quote:

Originally Posted by golander40

Thanks to those that took the time to answer,I'll be on the phone Mon.

Gil

If you email them today, you'll have your game back by Monday most likely.

blade813 · 05-04-2009, 01:45 AM

i had same problem just last week. sent an email with order ID and was back up running in less than 24 hours.

golander40 · 05-05-2009, 01:50 AM

Thanks Much to all of you---E-mailed and recieved replacement game.
Now,I downloaded demo,and then prompted to buy,I entered purchase number,and it worked (I think)
When I tried to add an Historical player to the supplied 2008 game (something I've done many times) When I go to choose between databases,there are none shown.
Also,when I tried to download the Mods (again something I've done many times-Logos,photos,stadiums Etc.) I get the readme,but not the actual items.
I was using XP new computer came with Vista

could this be related to Vista or new game or my computer stupidity (always possible)
Thanks
Gil

Tycobbler · 05-05-2009, 05:19 AM

I believe the difference between the two is in Vista your info for saved games etc. is in your Documents folder, whereas in XP your game files are found in Program files.

Navigate "In Game" to your Documents folder and find Out of the park developments folder for all your info.

Hope i am fairly close here as i forget exactly how XP set the game up.

CHCfan · 05-05-2009, 02:47 PM

Quote:

Originally Posted by Tycobbler

I believe the difference between the two is in Vista your info for saved games etc. is in your Documents folder, whereas in XP your game files are found in Program files.

Navigate "In Game" to your Documents folder and find Out of the park developments folder for all your info.

Hope i am fairly close here as i forget exactly how XP set the game up.

If I'm understanding you right, no, this is not the case. saved game data should be in My Documents.

05-02-2009, 06:57 PM	#1
golander40 Major Leagues Join Date: Jul 2008 Posts: 325	Hard Drive crashed--New Computer How do I (or can I get a replacement game),till 10 comes out ?. I had XP,I now have Vista. (Hard drive crashed I had to get a new computer) Thanks much for any info. Gil

05-03-2009, 12:04 AM	#5
DaCubFan Minors (Triple A) Join Date: Dec 2001 Location: Illinois Posts: 232	I had it happen to me, and with a quick phone call to them I was up and running the same day. __________________ Baseball... It's the only game!!

05-03-2009, 12:56 PM	#6
golander40 Major Leagues Join Date: Jul 2008 Posts: 325	Thanks Much Thanks to those that took the time to answer,I'll be on the phone Mon. Gil

05-04-2009, 01:45 AM	#8
blade813 Minors (Single A) Join Date: Mar 2009 Location: Tampa, FL Posts: 71	i had same problem just last week. sent an email with order ID and was back up running in less than 24 hours. __________________ World Series 2011 Rays vs Braves !

05-05-2009, 01:50 AM	#9
golander40 Major Leagues Join Date: Jul 2008 Posts: 325	Thanks and New problem--Vista related ? Thanks Much to all of you---E-mailed and recieved replacement game. Now,I downloaded demo,and then prompted to buy,I entered purchase number,and it worked (I think) When I tried to add an Historical player to the supplied 2008 game (something I've done many times) When I go to choose between databases,there are none shown. Also,when I tried to download the Mods (again something I've done many times-Logos,photos,stadiums Etc.) I get the readme,but not the actual items. I was using XP new computer came with Vista could this be related to Vista or new game or my computer stupidity (always possible) Thanks Gil

05-02-2009, 08:22 PM	#2
Bluenoser Hall Of Famer Join Date: Mar 2002 Location: In The Moment Posts: 14,064	Did you use both your licenses previously? You can redownload the game and contact elicense support@elicense.com and they can reset your license.

05-02-2009, 08:23 PM	#3
jmknpk2 All Star Reserve Join Date: Mar 2007 Posts: 982	If you still have your order id number, you can download and install with that. If you lost it, I think you can email the license company and they can look it up for you.

05-05-2009, 05:19 AM	#10
Tycobbler All Star Starter Join Date: Apr 2003 Location: 20 minutes from Comerica Park Posts: 1,955	I believe the difference between the two is in Vista your info for saved games etc. is in your Documents folder, whereas in XP your game files are found in Program files. Navigate "In Game" to your Documents folder and find Out of the park developments folder for all your info. Hope i am fairly close here as i forget exactly how XP set the game up.