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OOTP 25 - Technical Support This forum is for technical support and bug reports.

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Old 03-13-2024, 08:24 PM   #1
Hwilensky
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Invalid Credentials - Perfect Team

I am getting invalid credentials for my main team. They work for 23,24 but not 25. Any help is appreciated.
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Old 03-14-2024, 09:01 PM   #2
Hwilensky
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Quote:
Originally Posted by Hwilensky View Post
I am getting invalid credentials for my main team. They work for 23,24 but not 25. Any help is appreciated.
Bueller...bueller...any help
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Old 03-15-2024, 06:58 AM   #3
Cron007_m
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Mine worked fine on Tues, Weds, and Thursday morning but now I can't login..
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Old 03-15-2024, 12:59 PM   #4
Albione
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Just keep trying to login. This happened to me about 100 times before it finally let me in.
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Old 03-15-2024, 01:24 PM   #5
Fenway
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I've tried a dozen times so far with no luck. I won't get locked out if I keep trying?
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Old 03-15-2024, 01:34 PM   #6
DigitalKLB
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Hasn't worked for me either. I'm starting to think I'm gonna miss out on launch day.

Another fun side effect is that I won't be able to connect my Twitch account to get the drops.
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Old 03-15-2024, 03:52 PM   #7
LansdowneSt
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For those subscribed to this thread see here:

https://forums.ootpdevelopments.com/...d.php?t=353173

Glad you are in DigitalKLB! I think others have the same issue you did .
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Old 03-15-2024, 04:35 PM   #8
Fenway
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Heh, Fenway is responding to Lansdowne Street.

Anyway, my PT teams are listed in my signature, which implies they're still valid. I didn't play the last couple editions of OOTP or PT, though. Was I required to migrate those accounts somehow?

I guess I'll try making a new account instead, but I'm bummed to lose the user names I liked.
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Last edited by Fenway; 03-15-2024 at 04:35 PM. Reason: Typo.
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Old 03-15-2024, 06:42 PM   #9
Hwilensky
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I did not just create an account for the beta. I have been playing OOTP since 21, I have used the same credentials, including last years switch for all these years.. My two alt teams no problem. My main team is having an issue. Do we have a fix for this....very frustrating
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Old 03-18-2024, 11:07 AM   #10
Mal3607
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Same problem. What is the fix for this? I keep downloading the patch over and over and not working.
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Old 03-19-2024, 03:17 PM   #11
cshigh
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I also cannot login. I have tried resetting my password a million times, and it does not accept it in the game, or on the login website. Very frustrating, and I am ready to give up.
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Old 03-19-2024, 09:52 PM   #12
Nicolino Di Benedetto
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Hi, everyone! Apologies for not getting back to you sooner. For login issues, let's try these steps:

1. Go to the main screen of OOTP 25 and do not attempt to log in. Instead, hit the Forgot Password button
2. You will get an email with a Token to help you reset your password.
3. Go to this site https://pt25.ootpdevelopments.com/password?step=1 and use your token to reset your password.
4. Attempt to sign in again

Please send me a private message to let me know if this works for you.

Thank you.
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Old 03-20-2024, 05:20 AM   #13
Hwilensky
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Quote:
Originally Posted by Nicolino Di Benedetto View Post
Hi, everyone! Apologies for not getting back to you sooner. For login issues, let's try these steps:

1. Go to the main screen of OOTP 25 and do not attempt to log in. Instead, hit the Forgot Password button
2. You will get an email with a Token to help you reset your password.
3. Go to this site https://pt25.ootpdevelopments.com/password?step=1 and use your token to reset your password.
4. Attempt to sign in again

Please send me a private message to let me know if this works for you.

Thank you.
Thank you for getting back to us. In my case Chris, did a wonderful job in helping me out.
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