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Old 03-22-2007, 11:25 AM   #101
TheRugman
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Done that twice...still nothing

Ed Muchnick
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Old 03-22-2007, 11:25 AM   #102
gregb7
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Originally Posted by gregb7 View Post
\

sorry, my bad. came to delete and noticed it had already been. thanks.
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Old 03-22-2007, 11:27 AM   #103
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Ok I just got my order ID and sent a PM to Marc. Then I realized that I am at work and wont be home for another 7 1/2 hours. But at least I hope to get the email to I can play right when I get home.
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Old 03-22-2007, 11:34 AM   #104
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Still no email, can someone post the link. I have the dl link from when I bought the game a month ago and the ID, but all it says is Thanks for buying the game with no option to dl anything.
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Old 03-22-2007, 11:34 AM   #105
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Found out that charter and it's other domains thinks the mail was spam.
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Old 03-22-2007, 11:36 AM   #106
darkcloud4579
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Originally Posted by DrSatan View Post
Still no email, can someone post the link. I have the dl link from when I bought the game a month ago and the ID, but all it says is Thanks for buying the game with no option to dl anything.
There is no download link from the game a month ago. The download link came today.

You should just email Marc if you've pre-ordered.
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Old 03-22-2007, 11:36 AM   #107
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Found out that charter and it's other domains thinks the mail was spam.

I use Roadrunner (@xxx.rr.com) and it never blocks out any spam.
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Old 03-22-2007, 11:39 AM   #108
DrSatan
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Quote:
Originally Posted by darkcloud4579 View Post
There is no download link from the game a month ago. The download link came today.

You should just email Marc if you've pre-ordered.
This is what I got a month ago:

Your Order ID -- xx-xxxxxxxxxx is used to retrieve your
purchased license via the internet.

When your software first launches, click the
"Get License" button, and enter xx-xxxxxxxxx in the
dialog.

If your purchase was for the download product, and
you did not complete your download at the time
of purchase, you can get your download here:

http://www.elicense.com/sigames/store/download.asp

Enter your Order ID to obtain access to your download(s).

Soooo, can someone post the right link
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Old 03-22-2007, 11:41 AM   #109
darkcloud4579
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Quote:
Originally Posted by DrSatan View Post
This is what I got a month ago:

Your Order ID -- xx-xxxxxxxxxx is used to retrieve your
purchased license via the internet.

When your software first launches, click the
"Get License" button, and enter xx-xxxxxxxxx in the
dialog.

If your purchase was for the download product, and
you did not complete your download at the time
of purchase, you can get your download here:

http://www.elicense.com/sigames/store/download.asp

Enter your Order ID to obtain access to your download(s).

Soooo, can someone post the right link
If you pre-ordered, you should've gotten an email today with the download link. If you didn't, PM Marc and he'll help you like he's helped others with the same problem.
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Old 03-22-2007, 11:44 AM   #110
MattH3322
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Got my email. Marc you are the man. Now if you can just send an email to my boss and tell her that I need to leave work now that would great.
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Old 03-22-2007, 11:44 AM   #111
AnthonyGiacalone
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As always, I'm impressed with the customer service displayed by Marc and Markus and all the folks. Thanks for helping, guys.
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Old 03-22-2007, 11:50 AM   #112
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Originally Posted by AnthonyGiacalone View Post
As always, I'm impressed with the customer service displayed by Marc and Markus and all the folks. Thanks for helping, guys.
"
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Old 03-22-2007, 11:54 AM   #113
speshlt
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Angry Still waiting.

Pre-ordered but haven't gotten.
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Old 03-22-2007, 11:57 AM   #114
punchdrunk
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Unhappy Still No email...

Quote:
Originally Posted by Marc Duffy View Post
Found out that charter and it's other domains thinks the mail was spam.

Marc,

Can you try this alternate email, please:

classic_gank@yahoo.com


Thank You!
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Old 03-22-2007, 11:58 AM   #115
TheRugman
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Quote:
Originally Posted by Marc Duffy View Post
Found out that charter and it's other domains thinks the mail was spam.
They usually still put the email through and I get it in a spam folder.
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Old 03-22-2007, 12:01 PM   #116
punchdrunk
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Talking Sweet!!!

Thank you very much Marc!!!!
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Old 03-22-2007, 12:08 PM   #117
Hammer
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hmmm still haven't gotten anything?
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Old 03-22-2007, 12:10 PM   #118
Xenimus0
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Thank you very much Marc, great customer service as always by you guys.
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Old 03-22-2007, 12:11 PM   #119
thehynes
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I bought the game on March 13th (and have a credit card statement to prove it) but didnt receive an order id and have not received a download link. I've pinged Marc but I guess everyone is going to be pretty busy today sorting out various peoples problems - maybe the server was having a snooze when I paid up.
I'm trying to be calm and patient!
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Old 03-22-2007, 12:19 PM   #120
dvisser
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Unhappy

So if charter thinks this is spam -- even though I turned off my anti-spam in Norton Anti-Virus -- how am I going to get the link to the download. Can't you just post the link here? You have to have your order ID to play it anyway, don't you?
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