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| OOTP 27/PT 27 - Technical Support This forum is for technical support and bug reports. |
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#1 |
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Bat Boy
Join Date: Jun 2026
Posts: 2
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OOTP 27 randomly crashes on startup (black screen, c0000005) - Intel UHD 620
Hello,
I am experiencing a random startup crash in OOTP 27. ### System Information * OOTP 27.2.60 * Windows 11 Home (Build 22621) * Intel UHD Graphics 620 * Graphics Driver: 23.20.16.4849 (Driver Date: 2017-10-27) * Steam version ### Issue Description The game sometimes launches normally, but very often it crashes before reaching the main menu. Typical behavior: 1. Launch OOTP 27 from Steam 2. A black screen appears 3. The game exits without reaching the main menu The crash is random: * Sometimes it crashes immediately * Sometimes it launches successfully * If it launches successfully, all game functions work normally * The game can be played, saved, and exited without issues ### Things I Have Already Tried * Reinstalled OOTP 27 * Verified Steam game files * Deleted and regenerated the OOTP user folder * Ran as Administrator * Disabled 3D mode * Disabled OpenGL mode * Reduced FaceGen settings * Disabled online features * Disabled news loading from server * Removed Fasoo DRM software * Tested the public_beta branch None of these changed the behavior. ### Event Viewer Error Windows Event Viewer consistently reports: AppName: ootp27.exe ModuleName: ootp27.exe ExceptionCode: c0000005 FaultingOffset: 0000000001e4c11b The faulting module is always ootp27.exe itself, and the fault offset remains the same across crashes. ### Additional Information * OOTP 24 runs normally on the same machine * The issue has existed since the first installation of OOTP 27 * No crash logs are generated before the crash occurs * The crash appears to happen very early during startup Has anyone experienced something similar, especially on Intel UHD 620 systems? Any help would be appreciated. |
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#2 |
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All Star Reserve
Join Date: Nov 2015
Posts: 864
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Is it saying “crashed_on_startup” flag is set? It is happening to me right now. It happened a few weeks ago and somehow I got it to work properly but I don’t remember how.
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#3 |
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OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 22,248
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I'm not 100% sure from the description, but this may potentially help...
https://forums.ootpdevelopments.com/...2&postcount=12
__________________
lukas@ootpdevelopments.com Buy Out of the Park Baseball 27! Need to upload files for us to check out? Instructions can be found here |
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#4 |
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Bat Boy
Join Date: Jun 2026
Posts: 2
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Thanks, that helped a lot! The game now launches successfully most of the time.
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