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OOTP 27/PT 27 - Technical Support This forum is for technical support and bug reports.

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Old 03-10-2026, 06:30 PM   #1
IWWROCKS
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Large amount of memory usage causing crash

I'm finding OOTP 27 is using a large amount of memory which ultimately then causes the game to crash. I never had such an issue in 26

The memory seems to really jump when the season starts and I start accessing the schedule page day to day to simulate games. I've attached a screenshot showing my memory usage at 90% with 18GB being occupied by OOTP 27.



I have 32GB RAM, and as mentioned didn't have any issues on OOTP 26 (running on default settings, it would be using around about 2.5gb)

Any other information needed please let me know
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Old 03-10-2026, 06:43 PM   #2
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Yup looks like there's a bug if you sim while on the scores screen. Will log it.
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Old 03-10-2026, 06:47 PM   #3
buttcrackplumber
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Having the same problem.
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Old 03-11-2026, 04:30 AM   #4
IWWROCKS
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Just updating to say I saw on the main forum someone mentioned about Facegen being the cause of the memory issue. Confirming that after I turned off Facegen i'm not experiencing any memory issues.
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Old 03-11-2026, 04:37 AM   #5
Lukas Berger
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We're looking into this.
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Old 03-11-2026, 10:29 AM   #6
elvisisded
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I just turned off Facegen in the startup screen and was finally able to play a game.
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Old 03-11-2026, 10:36 AM   #7
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My multiple crashes have come when in the missions and have either refreshed the shop data or just purchased a card
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Old 03-11-2026, 11:00 AM   #8
Lukas Berger
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Should have a fix for this in today's patch.
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Old 03-16-2026, 03:55 PM   #9
Jabn
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Im still dealing with this and Ive only opened perfect team with facegen disabled.
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Old 03-16-2026, 04:42 PM   #10
Lukas Berger
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Quote:
Originally Posted by Jabn View Post
Im still dealing with this and Ive only opened perfect team with facegen disabled.
The facegen memory leak is fixed in the last couple builds, so this is either something else, or you're on an old build.

What's actually happening for you? Where are you crashing? Also, if you go the start screen, what build number does it say you have there?
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Last edited by Lukas Berger; 03-16-2026 at 04:47 PM.
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Old 03-16-2026, 04:47 PM   #11
cwhitman
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Quote:
Originally Posted by Lukas Berger View Post
The facegen memory leak is fixed, so this is either something else, or you're on an old build.

What's actually happening for you? Where are you crashing?

i've reported memory leak issues to chris: can't figure out where it is, but my mac has been ballooning to double digits of memory over time playing PT.
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Old 03-16-2026, 04:49 PM   #12
Lukas Berger
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Quote:
Originally Posted by cwhitman View Post
i've reported memory leak issues to chris: can't figure out where it is, but my mac has been ballooning to double digits of memory over time playing PT.
Ah, thanks.
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Old 03-16-2026, 08:28 PM   #13
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FIrst time I opened the game (bought today installed and updated 8:42am EST) The mouse was on a 2-3 second delay for movement and clicking. Quit the game, PC still leaking memory. Restarted the PC and Opened the game with no issues until about 3 hours of PT time wherin the leak occurred again. So its not a crash but its unplayable without a constant restart of the PC. I ran OOTP26 for 1052 hours without issue. With facepacks etc. Same PC.
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Old 03-16-2026, 11:14 PM   #14
Will Beh
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Ok I think I found the source for this PT one. It seems like every time I quickbuy a card for a mission the memory goes up. Will look into the cause
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Old 03-17-2026, 09:18 AM   #15
Jabn
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Today I opened the game. Logged into my PT account opened a pack. Set my new lineup and when I hit submit team the leak started. 10 minutes of gametime.
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