Error when attempting to back up game

[ClayK]

When I hit "Back up current game" and "Start Backup" I get this message:

"Error during backup function. The backup could not be updated!"

This is my eighth season with this league and I play every game so I really don't want to lose it.

Any thoughts?

[LansdowneSt]

For the immediate concern of not losing the game, navigate to your .lg folder and copy it, rename the copy and park it somewhere safe. I assume you have space on your drive.

[ClayK]

I have done that. I have not downloaded the latest update. Should I do that?

[LansdowneSt]

Originally Posted by ClayK

I have done that. I have not downloaded the latest update. Should I do that?

I would. It’s been out for a while now.

[ClayK]

I have downloaded the update and still get the error message. Next step?

[ClayK]

I get the same message when I try to back up another game.

[ClayK]

I guess no one will respond to this thread. So what's my next step?

[LansdowneSt]

Take a screenshot of it right before you hit the button that generates that message. Post the screenshot.

[ClayK]

I believe it's attached.

[ClayK]

It gets to saving "mes/Los Gigantes" or something close to that and then goes to:

Error during backup function. The backup could not be updated!

[Ktulu]

Possibly a OneDrive issue. Try backing up to a different location.

[ClayK]

How do I backup to a different location? And OneDrive has full access to the OOTP26 folder.

[ClayK]

Originally Posted by ClayK

How do I backup to a different location? And OneDrive has full access to the OOTP26 folder.

Just following up ...

[Chris Marquardt]

Originally Posted by ClayK

Just following up ...

Press the "Select Folder" button to choose a different one when you see the popup (like in your screenshot).

[ClayK]

Originally Posted by Chris Marquardt

Press the "Select Folder" button to choose a different one when you see the popup (like in your screenshot).

I tried that, and could only get to "Public/Documents." It wasn't immediately clear how to create a folder for the league.

In any event, I got the same error message that way. OneDrive was not involved.

[ClayK]

I have a ticket in for tech support, and this thread. No action from either. Hoping to get a response.

[ClayK]

So I started this thread on Dec. 24 and have yet to get any kind of interactive response. Is there a reason for the lack of response? Wouldn't it make sense to at least try to tell me what's going on?

Very disappointing.

[ClayK]

Just thought I'd check back in.

Not much support in this thread.

[Ktulu]

Originally Posted by ClayK

I tried that, and could only get to "Public/Documents." It wasn't immediately clear how to create a folder for the league.

In any event, I got the same error message that way. OneDrive was not involved.

You can navigate to the root directory of your computer and from there to any drive and folder, so not sure what you're doing. Find a location on a hard drive that has sufficient space, isn't backed up by OneDrive, or blocked by any antivirus/malware software you may be running, and then try the backup. If that doesn't work you might be SoL

In any case it's not a big deal. As mentioned in the first response just backup the league folder manually at whatever interval you feel is necessary. Easiest way is to simply zip up the entire league folder and add the in game date to the file name.