Invalid Credentials

DigitalKLB · 03-15-2024, 01:27 PM

OK, so I get that there will be some wonkiness today.

But when I go to login to Perfect Team, it tells me "Invalid Credentials".

OK cool, probably just a server problem.

But when I try to login on the website it also tells me that either my username doesn't exist or I have already used my one password reset for the day.

So my question is, will I have to make a new account? Or will it start working? Or will I have to reset my password but I'm just hosed for the day because it thinks I already tried to reset it?

This was an account made during the beta if that helps.

Fenway · 03-15-2024, 02:17 PM

I'm having the same issue. I didn't play the beta; just joined Steam today. I did play PT two or three years ago, but not since. Do I need to create a new account?

PocketsAintFull · 03-15-2024, 02:30 PM

I had this earlier but when PT 25 launched properly my credentials worked fine to log-in to the game (and then the website for Twitch link)

I logged in to 24 in the meantime to check my account was fine, and it was. So just a 25 server issue I think.

DigitalKLB · 03-15-2024, 04:04 PM

This sucks.

I wish someone could tell me what to do here because being in limbo with no communication is pretty much torture.

I would just create a new account if I knew it wouldn't mess anything up. But with the only responses being from users who say it will fix itself, I'm just waiting around for what seems like nothing.

LansdowneSt · 03-15-2024, 04:12 PM

Quote:

Originally Posted by DigitalKLB

This sucks.

I wish someone could tell me what to do here because being in limbo with no communication is pretty much torture.

I would just create a new account if I knew it wouldn't mess anything up. But with the only responses being from users who say it will fix itself, I'm just waiting around for what seems like nothing.

How old is the account - only first created for the OOTP25 beta?

LansdowneSt · 03-15-2024, 04:17 PM

If it was only first set up for the OOTP25, it is wiped. See the info listed under March 12 on the first post of this thread:

https://forums.ootpdevelopments.com/...d.php?t=352784

If that applies to you, create it again - this time for real and for keeps

DigitalKLB · 03-15-2024, 04:26 PM

Quote:

Originally Posted by LansdowneSt

If it was only first set up for the OOTP25, it is wiped. See the info listed under March 12 on the first post of this thread:

https://forums.ootpdevelopments.com/...d.php?t=352784

If that applies to you, create it again - this time for real and for keeps

Oh my gawd it worked.

I knew they were wiping all progress but I didn't see anything about wiping entire accounts.

I was going to have to wait until tomorrow to realize that's what happened without you!

Thank you so much.

24Rocks · 03-15-2024, 04:51 PM

So if I'm reading right this Because I have played PT since the first season it launched and I signed up during 25 Beta I have to sign up again cause I dont have an account?

LansdowneSt · 03-15-2024, 04:54 PM

Quote:

Originally Posted by 24Rocks

So if I'm reading right this Because I have played PT since the first season it launched and I signed up during 25 Beta I have to sign up again cause I dont have an account?

Your account should be fine. It's the people that signed in for the first time in OOTP25 beta that had temp accounts. Try your OOTP24 PT ID and password. Should be fine.

24Rocks · 03-15-2024, 05:08 PM

Quote:

Originally Posted by LansdowneSt

Your account should be fine. It's the people that signed in for the first time in OOTP25 beta that had temp accounts. Try your OOTP24 PT ID and password. Should be fine.

so Sorry I meant Haven't played since PT first launched and I signed in with my challenge password for the beta but thats not working so I'm assuming I have to remake an account

PocketsAintFull · 03-15-2024, 05:12 PM

There was an account migration process for either PT 23 or 24, where you had to make a new account but with your old details, if you haven't played recently that could be an issue maybe.

Matt Arnold · 03-15-2024, 05:25 PM

If you created an account in the beta period, you will have to create an account again to play now that it has been released.

Fenway · 03-15-2024, 05:37 PM

Quote:

Originally Posted by PocketsAintFull

There was an account migration process for either PT 23 or 24, where you had to make a new account but with your old details, if you haven't played recently that could be an issue maybe.

Hmm, maybe that explains my situation? I think I last played PT22, but I'm not sure. My signature seems to suggest as much. But the banners in my sig suggest OOTP still recognizes my PT accounts.

Oh well. I guess I will give up and make a new PT account.

Hwilensky · 03-15-2024, 07:41 PM

Quote:

Originally Posted by Matt Arnold

If you created an account in the beta period, you will have to create an account again to play now that it has been released.

I did not just create an account for the beta. I have been playing OOTP since 21, I have used the same credentials, including last years switch for all these years.. My two alt teams no problem. My main team is having an issue. Do we have a fix for this....very frustrating

Hwilensky · 03-15-2024, 08:32 PM

Quote:

Originally Posted by Matt Arnold

If you created an account in the beta period, you will have to create an account again to play now that it has been released.

I did not just create an account for the beta. I have been playing OOTP since 21, I have used the same credentials, including last years switch for all these years.. My two alt teams no problem. My main team is having an issue. Do we have a fix for this....very frustrating

kingdawg · 03-15-2024, 11:54 PM

I'm having the exact same problem. My main team keep saying invalid credentials but my other two work fine

SodoMojo · 03-16-2024, 05:47 AM

I took a couple years off of OOTP and just bought OOTP 25. My credentials to login don't work.

I've heard of some migration while I was gone...what do I do now?

Do I have to start over? New registration and lose my username?

dishnet34 · 03-16-2024, 10:04 AM

Quote:

Originally Posted by SodoMojo

I took a couple years off of OOTP and just bought OOTP 25. My credentials to login don't work.

I've heard of some migration while I was gone...what do I do now?

Do I have to start over? New registration and lose my username?

If you didn't play 23 or 24, you'll can re-register with the same username and email you used for previous versions.

SodoMojo · 03-16-2024, 02:02 PM

Quote:

Originally Posted by dishnet34

If you didn't play 23 or 24, you'll can re-register with the same username and email you used for previous versions.

Thanks for the response. Gave it a go and I'm in with a new user name. I'm assuming all the old stats/records are no longer available from previous years. (hence the migration).

Appreciate the help.

Chris Marquardt · 03-17-2024, 09:36 AM

In PT23 we migrated to a new system. The old logins from PT22 and before were reserved so you could create an account with your email and name without a problem and have that tied to the old data (for loyalty rewards mainly).

And with PT24 we now copy all accounts over to the next version that are present on release day (which are not marked for deletion or banned).

So if you did not migrate in PT23 than the connection can not be made anymore. But the old account name might be available for registration again.

03-15-2024, 01:27 PM	#1
DigitalKLB Bat Boy Join Date: Mar 2024 Posts: 7	Invalid Credentials OK, so I get that there will be some wonkiness today. But when I go to login to Perfect Team, it tells me "Invalid Credentials". OK cool, probably just a server problem. But when I try to login on the website it also tells me that either my username doesn't exist or I have already used my one password reset for the day. So my question is, will I have to make a new account? Or will it start working? Or will I have to reset my password but I'm just hosed for the day because it thinks I already tried to reset it? This was an account made during the beta if that helps.

03-15-2024, 02:17 PM	#2
Fenway Minors (Triple A) Join Date: Apr 2009 Location: Back Bay in Boston Posts: 295	I'm having the same issue. I didn't play the beta; just joined Steam today. I did play PT two or three years ago, but not since. Do I need to create a new account? __________________

03-15-2024, 02:30 PM	#3
PocketsAintFull All Star Starter Join Date: Nov 2018 Location: Birmingham, UK Posts: 1,868	I had this earlier but when PT 25 launched properly my credentials worked fine to log-in to the game (and then the website for Twitch link) I logged in to 24 in the meantime to check my account was fine, and it was. So just a 25 server issue I think. __________________ ---------------- Bob Uecker, RIP

03-15-2024, 04:17 PM	#6
LansdowneSt Global Moderator Join Date: Feb 2004 Location: From Duxbury, Mass residing Baltimore Posts: 7,482	If it was only first set up for the OOTP25, it is wiped. See the info listed under March 12 on the first post of this thread: https://forums.ootpdevelopments.com/...d.php?t=352784 If that applies to you, create it again - this time for real and for keeps __________________ Complete Universe Facegen Pack 2.0 (mine included) https://www.mediafire.com/file_premi...k_2.0.zip/file Just my Facegen Pack: https://www.mediafire.com/file_premi..._Pack.zip/file

03-15-2024, 04:51 PM	#8
24Rocks All Star Reserve Join Date: Nov 2004 Location: Scarborough, Ontario, Canada Posts: 808	So if I'm reading right this Because I have played PT since the first season it launched and I signed up during 25 Beta I have to sign up again cause I dont have an account? __________________ Jonny Former OOTP Online leagues: LOHO: Detroit Tigers ISL: San Diego Padres VSL: Pittsburgh Pirates NPBL: Ohio Raptors/Nova Scotia Fishermen AFBL:Ontario Blue Pirates Check you my YOUTUBE or TWITCH

03-15-2024, 04:04 PM	#4
DigitalKLB Bat Boy Join Date: Mar 2024 Posts: 7	This sucks. I wish someone could tell me what to do here because being in limbo with no communication is pretty much torture. I would just create a new account if I knew it wouldn't mess anything up. But with the only responses being from users who say it will fix itself, I'm just waiting around for what seems like nothing.

03-15-2024, 05:12 PM	#11
PocketsAintFull All Star Starter Join Date: Nov 2018 Location: Birmingham, UK Posts: 1,868	There was an account migration process for either PT 23 or 24, where you had to make a new account but with your old details, if you haven't played recently that could be an issue maybe. __________________ ---------------- Bob Uecker, RIP

03-15-2024, 05:25 PM	#12
Matt Arnold OOTP Developer Join Date: Jun 2009 Location: Here and there Posts: 15,843	If you created an account in the beta period, you will have to create an account again to play now that it has been released.

03-15-2024, 11:54 PM	#16
kingdawg Bat Boy Join Date: Oct 2021 Posts: 5	I'm having the exact same problem. My main team keep saying invalid credentials but my other two work fine

03-16-2024, 05:47 AM	#17
SodoMojo Minors (Double A) Join Date: Apr 2013 Posts: 136	I took a couple years off of OOTP and just bought OOTP 25. My credentials to login don't work. I've heard of some migration while I was gone...what do I do now? Do I have to start over? New registration and lose my username? __________________ OOTP21 OOTP20

03-17-2024, 09:36 AM	#20
Chris Marquardt OOTP Developments Join Date: Jan 2016 Location: Germany Posts: 764	In PT23 we migrated to a new system. The old logins from PT22 and before were reserved so you could create an account with your email and name without a problem and have that tied to the old data (for loyalty rewards mainly). And with PT24 we now copy all accounts over to the next version that are present on release day (which are not marked for deletion or banned). So if you did not migrate in PT23 than the connection can not be made anymore. But the old account name might be available for registration again.