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Latest News:
OOTP 26 Available
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Out of the Park Baseball 26 Buy Now! |
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Thread Tools |
03-15-2024, 01:36 PM
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#1 |
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Bat Boy
Join Date: Apr 2020
Posts: 17
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Perfect Point Purchase Not Working
Getting a message that the license could not be redeemed. It says it may not be active yet but it's been awhile now.
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03-15-2024, 01:45 PM
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#2 |
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Minors (Rookie Ball)
Join Date: Mar 2021
Posts: 47
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same here...way longer than its ever taken
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03-15-2024, 01:47 PM
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#3 |
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Bat Boy
Join Date: Apr 2020
Posts: 17
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It's always nice to know you're not alone!
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03-15-2024, 01:53 PM
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#4 |
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Minors (Rookie Ball)
Join Date: Mar 2021
Posts: 47
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still not working
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03-15-2024, 02:12 PM
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#5 |
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Bat Boy
Join Date: Mar 2017
Posts: 15
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Same here - says "license could not be redeemed!"
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03-15-2024, 02:13 PM
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#6 |
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Bat Boy
Join Date: Apr 2020
Posts: 17
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I didn't get an email confirming the purchase either.
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03-15-2024, 02:13 PM
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#7 |
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Bat Boy
Join Date: Mar 2024
Posts: 1
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+1. Purchase made ~30 mins ago
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03-15-2024, 02:16 PM
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#8 |
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Bat Boy
Join Date: Dec 2020
Posts: 4
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Purchased, got the confirmation email, same problem as all y'all
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03-15-2024, 02:19 PM
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#9 |
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Developer OOTP
Join Date: Dec 2001
Location: Germany
Posts: 24,805
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Working on it!
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03-15-2024, 02:21 PM
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#10 |
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Bat Boy
Join Date: Apr 2020
Posts: 17
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thanks Markus.
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03-15-2024, 02:22 PM
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#11 |
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OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 21,424
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This should be fixed now.
__________________
lukas@ootpdevelopments.com PreOrder Out of the Park Baseball 26! Need to upload files for us to check out? Instructions can be found here |
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03-15-2024, 02:24 PM
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#12 |
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Minors (Triple A)
Join Date: Mar 2017
Posts: 259
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not working yet
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03-15-2024, 02:25 PM
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#13 |
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Bat Boy
Join Date: Apr 2020
Posts: 17
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Still not working for me. I didn't get a confirmation email but my credit card was charged.
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03-15-2024, 02:29 PM
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#14 |
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OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 21,424
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It may take a couple minutes.
I would suggest logging out and in and trying again. If it's still not working in say 5-10 minutes, email to support@ootpdevelopments.com with your order number and we'll help.
__________________
lukas@ootpdevelopments.com PreOrder Out of the Park Baseball 26! Need to upload files for us to check out? Instructions can be found here |
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03-15-2024, 02:29 PM
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#15 |
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Bat Boy
Join Date: Apr 2020
Posts: 17
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thanks Lukas.
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03-15-2024, 02:34 PM
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#16 |
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Bat Boy
Join Date: Jan 2019
Posts: 2
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Received order confirmation but still unable to redeem. Should I email support?
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03-15-2024, 02:34 PM
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#17 | |
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Minors (Triple A)
Join Date: Mar 2017
Posts: 259
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Quote:
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03-15-2024, 02:39 PM
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#18 |
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Minors (Triple A)
Join Date: Mar 2017
Posts: 259
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all good now
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03-15-2024, 02:40 PM
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#19 |
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OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 21,424
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Try again if you haven't already, it should work now.
__________________
lukas@ootpdevelopments.com PreOrder Out of the Park Baseball 26! Need to upload files for us to check out? Instructions can be found here |
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03-15-2024, 02:42 PM
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#20 |
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Bat Boy
Join Date: Dec 2020
Posts: 4
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Working now for me, thanks!
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