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Old 03-15-2024, 01:36 PM   #1
lordkrystic33
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Perfect Point Purchase Not Working

Getting a message that the license could not be redeemed. It says it may not be active yet but it's been awhile now.
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Old 03-15-2024, 01:45 PM   #2
OOTPacct
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same here...way longer than its ever taken
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Old 03-15-2024, 01:47 PM   #3
lordkrystic33
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It's always nice to know you're not alone!
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Old 03-15-2024, 01:53 PM   #4
OOTPacct
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still not working
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Old 03-15-2024, 02:12 PM   #5
timcollins345
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Same here - says "license could not be redeemed!"
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Old 03-15-2024, 02:13 PM   #6
lordkrystic33
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I didn't get an email confirming the purchase either.
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Old 03-15-2024, 02:13 PM   #7
carlcon
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+1. Purchase made ~30 mins ago
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Old 03-15-2024, 02:16 PM   #8
greatscott66
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Purchased, got the confirmation email, same problem as all y'all
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Old 03-15-2024, 02:19 PM   #9
Markus Heinsohn
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Working on it!
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Old 03-15-2024, 02:21 PM   #10
lordkrystic33
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thanks Markus.
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Old 03-15-2024, 02:22 PM   #11
Lukas Berger
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This should be fixed now.
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Old 03-15-2024, 02:24 PM   #12
cwhitman
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not working yet
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Old 03-15-2024, 02:25 PM   #13
lordkrystic33
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Still not working for me. I didn't get a confirmation email but my credit card was charged.
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Old 03-15-2024, 02:29 PM   #14
Lukas Berger
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It may take a couple minutes.

I would suggest logging out and in and trying again. If it's still not working in say 5-10 minutes, email to support@ootpdevelopments.com with your order number and we'll help.
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Old 03-15-2024, 02:29 PM   #15
lordkrystic33
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thanks Lukas.
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Old 03-15-2024, 02:34 PM   #16
Tactlenecks
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Received order confirmation but still unable to redeem. Should I email support?
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Old 03-15-2024, 02:34 PM   #17
cwhitman
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Quote:
Originally Posted by Lukas Berger View Post
It may take a couple minutes.

I would suggest logging out and in and trying again. If it's still not working in say 5-10 minutes, email to support@ootpdevelopments.com with your order number and we'll help.
nobody on discord is able to use their codes yet, still.
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Old 03-15-2024, 02:39 PM   #18
cwhitman
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all good now
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Old 03-15-2024, 02:40 PM   #19
Lukas Berger
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Try again if you haven't already, it should work now.
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Old 03-15-2024, 02:42 PM   #20
greatscott66
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Working now for me, thanks!
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