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OOTP 24 - Technical Support This forum is for technical support and bug reports.

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Old 01-10-2024, 08:09 PM   #1
Bobbyraz49
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New laptop ..can't play

License key was accepted and the icon is on the taskbar. Can't play. Doesn't show PLAY GAME.

Thanks for helping.

Last edited by Bobbyraz49; 01-10-2024 at 10:25 PM.
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Old 01-11-2024, 03:14 AM   #2
Lukas Berger
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Can you explain a little more what's happening? When you say it doesn't show Play Game, where is it that you do not see that? There typically isn't a play game button that I know of, so not exactly sure what you're looking at...
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Old 01-11-2024, 09:58 AM   #3
Bobbyraz49
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Hi.
I installed 24. It asked for the key and it was accepted. Then on the upper left side it would ask to start a new game. That wasn't on the screen. Now, since I used the key a second time, I may have to buy game again.
Thank you for reading this.
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Old 01-11-2024, 10:29 AM   #4
Lukas Berger
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Quote:
Originally Posted by Bobbyraz49 View Post
Hi.
I installed 24. It asked for the key and it was accepted. Then on the upper left side it would ask to start a new game. That wasn't on the screen. Now, since I used the key a second time, I may have to buy game again.
Thank you for reading this.
There's no need to buy a new game at any rate, if needed we can always reset your license activations.

Can you post a screenshot of what the start screen looks like for you?
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Old 01-13-2024, 12:42 PM   #5
Bobbyraz49
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Quote:
Originally Posted by Lukas Berger View Post
There's no need to buy a new game at any rate, if needed we can always reset your license activations.

Can you post a screenshot of what the start screen looks like for you?
Lukas, just bought game again and installed perfectly.
As always....Thanks.
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