Tried to buy perfect points, got error instead but account still charged

gmann1040 · 09-08-2023, 05:42 PM

OOTP,

I tried to take advantage of your PP sale and got the attached error instead. I used PayPal and it appears it charged my account but I never saw the screen that allows me to get the redemption code.

My account was gmann1040.

Thanks!

gmann1040 · 09-08-2023, 05:48 PM

Nevermind. Forgot I get an email, too. Regardless, it looks like something's broken.

kewltalon · 09-11-2023, 09:55 AM

I get a blank page to buy perfect points. Something is definitely going on. Hopefully I can buy some points on sale before the sale ends. Steam version.

Lukas Berger · 09-11-2023, 10:47 AM

Quote:

Originally Posted by kewltalon

I get a blank page to buy perfect points. Something is definitely going on. Hopefully I can buy some points on sale before the sale ends. Steam version.

This can sometimes happen if you have the Steam overlay turned off. Can you try turning it on and then try again?

https://help.steampowered.com/en/faq...072C-18DF-FBF9

kewltalon · 09-11-2023, 11:30 AM

Quote:

Originally Posted by Lukas Berger

This can sometimes happen if you have the Steam overlay turned off. Can you try turning it on and then try again?

https://help.steampowered.com/en/faq...072C-18DF-FBF9

This works, Thank you Lukas!!

09-08-2023, 05:42 PM	#1
gmann1040 Bat Boy Join Date: Jul 2020 Posts: 5	Tried to buy perfect points, got error instead but account still charged OOTP, I tried to take advantage of your PP sale and got the attached error instead. I used PayPal and it appears it charged my account but I never saw the screen that allows me to get the redemption code. My account was gmann1040. Thanks! Attached Images

09-08-2023, 05:48 PM	#2
gmann1040 Bat Boy Join Date: Jul 2020 Posts: 5	Nevermind. Forgot I get an email, too. Regardless, it looks like something's broken.

09-11-2023, 09:55 AM	#3
kewltalon Minors (Rookie Ball) Join Date: Mar 2013 Posts: 31	I get a blank page to buy perfect points. Something is definitely going on. Hopefully I can buy some points on sale before the sale ends. Steam version.