issue on install

reinantone · 03-24-2023, 02:38 PM

I received the attached error message upon completion of the install.

Lukas Berger · 03-24-2023, 02:58 PM

It looks like you do not have the proper permissions on your system to install the game.

Try to right click on the installer and install as an administrator.

reinantone · 03-26-2023, 12:45 PM

I ran the install as an administrator and receive the same error messages. should I uninstall the program and try to reinstall? When I try to uninstall it says to remove the license from the program, but I can't get to the main screen. Is there another way to remove the license?

Lukas Berger · 03-26-2023, 12:48 PM

Quote:

Originally Posted by reinantone

I ran the install as an administrator and receive the same error messages. should I uninstall the program and try to reinstall? When I try to uninstall it says to remove the license from the program, but I can't get to the main screen. Is there another way to remove the license?

You get two license activations with each license, so there's not necessarily a need to remove the license. If you need the extra activation at some point, just send a message to support@ootpdevelopments.com and we can reset that for you.

03-24-2023, 02:58 PM	#2
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 21,371	It looks like you do not have the proper permissions on your system to install the game. Try to right click on the installer and install as an administrator. __________________ lukas@ootpdevelopments.com PreOrder Out of the Park Baseball 26! Need to upload files for us to check out? Instructions can be found here

03-26-2023, 12:45 PM	#3
reinantone Bat Boy Join Date: Mar 2020 Posts: 4	I ran the install as an administrator and receive the same error messages. should I uninstall the program and try to reinstall? When I try to uninstall it says to remove the license from the program, but I can't get to the main screen. Is there another way to remove the license?