Team disappeared

frankbama · 12-09-2022, 10:08 AM

logged on today to see my team had no players on the active roster. How does this happen and what do I do? I made the mistake of opening a couple packs and now I have live players and crappy irons on it.

frankbama · 12-09-2022, 10:09 AM

Oh and my team is frankbama19 / Heroes & Crooks

Alex Murray · 12-09-2022, 10:25 AM

So I do know that sometimes there is a visual bug where the server doesn't send the league data about your team fully and your team looks blank. Users have found through troubleshooting with us that if you haven't submitted changes you can go into your saved_games folder, delete all of your .PT folders, and then log out and back into your account to redownload the files. Sometimes that resolves the issue without having to recreate your roster.

Now if you're not seeing any of your pt cards in your manage cards screen that would be different and I'd definitely want to know about that.

Thanks
Alex

frankbama · 12-09-2022, 01:47 PM

Ok thanks, seems to be good now.

12-09-2022, 10:08 AM	#1
frankbama Minors (Triple A) Join Date: Apr 2020 Posts: 204	Team disappeared logged on today to see my team had no players on the active roster. How does this happen and what do I do? I made the mistake of opening a couple packs and now I have live players and crappy irons on it.

12-09-2022, 10:25 AM	#3
Alex Murray All Star Reserve Join Date: Jul 2011 Location: Arizona Posts: 500	So I do know that sometimes there is a visual bug where the server doesn't send the league data about your team fully and your team looks blank. Users have found through troubleshooting with us that if you haven't submitted changes you can go into your saved_games folder, delete all of your .PT folders, and then log out and back into your account to redownload the files. Sometimes that resolves the issue without having to recreate your roster. Now if you're not seeing any of your pt cards in your manage cards screen that would be different and I'd definitely want to know about that. Thanks Alex __________________

12-09-2022, 10:09 AM	#2
frankbama Minors (Triple A) Join Date: Apr 2020 Posts: 204	Oh and my team is frankbama19 / Heroes & Crooks

12-09-2022, 01:47 PM	#4
frankbama Minors (Triple A) Join Date: Apr 2020 Posts: 204	Ok thanks, seems to be good now.