Server problem (for tournaments)

Art99 · 10-17-2021, 11:48 PM

I am using GO and just want to report a PT 22 server problem. It’s frozen for tournament play for about an hour now. Never seen it happen before so thought I’d report it.

Torgonius · 10-17-2021, 11:57 PM

Team is working on it
Alex Murray - Support Manager — Today at 10:44 PM
Apologies for the issues with the servers everyone. We are looking into it and trying to get those resolved ASAP. We'll try to update you soon on our progress. (edited)

ncap99 · 10-18-2021, 12:01 AM

You can join them fine but they never start. Stuck on "Preparing".

Art99 · 10-18-2021, 12:12 AM

Quote:

Originally Posted by Torgonius

Team is working on it
Alex Murray - Support Manager — Today at 10:44 PM
Apologies for the issues with the servers everyone. We are looking into it and trying to get those resolved ASAP. We'll try to update you soon on our progress. (edited)

Thank you.

allenciox · 10-18-2021, 08:06 AM

Just to note that they are all still stuck. All of my tournaments show "SIMULATING" still.

Will_L · 10-18-2021, 10:20 AM

I've got yesterday's Daily Late Iron stuck but the Iron Bo5's have been running fine for me since around 7:00 AM so far.

Lathum · 10-18-2021, 10:43 AM

Quote:

Originally Posted by Will_L

I've got yesterday's Daily Late Iron stuck but the Iron Bo5's have been running fine for me since around 7:00 AM so far.

Same here

allenciox · 10-18-2021, 12:50 PM

Across my two teams, I have five stuck tournaments, gold, bronze, and silver, all t32s. They have all been stuck since yesterday evening.

merryaugust · 10-18-2021, 05:27 PM

FYI, my Q-Bronze T16 tourney unlocked about an hour ago (~1500 US Eastern), and my Q-Bronze T32s (1415 US Eastern) just did the same.

Thanks to the PT support guys for grinding through a lousy Monday - days like this are not the cool part of working for a private software company :beer:

Will_L · 10-18-2021, 09:18 PM

Quote:

Originally Posted by merryaugust

thanks to the pt support guys for grinding through a lousy monday - days like this are not the cool part of working for a private software company :beer:

+1

10-17-2021, 11:48 PM	#1
Art99 Minors (Triple A) Join Date: Apr 2004 Location: Minneapolis Posts: 242	Server problem (for tournaments) I am using GO and just want to report a PT 22 server problem. It’s frozen for tournament play for about an hour now. Never seen it happen before so thought I’d report it.

10-17-2021, 11:57 PM	#2
Torgonius All Star Reserve Join Date: Nov 2013 Posts: 862	Team is working on it Alex Murray - Support Manager — Today at 10:44 PM Apologies for the issues with the servers everyone. We are looking into it and trying to get those resolved ASAP. We'll try to update you soon on our progress. (edited) __________________ When you let your 10 year old name the team

10-18-2021, 08:06 AM	#5
allenciox All Star Reserve Join Date: Dec 2015 Posts: 735	Just to note that they are all still stuck. All of my tournaments show "SIMULATING" still. __________________

10-18-2021, 10:20 AM	#6
Will_L All Star Reserve Join Date: Mar 2018 Location: Laurelton, NY Posts: 590	I've got yesterday's Daily Late Iron stuck but the Iron Bo5's have been running fine for me since around 7:00 AM so far. __________________

10-18-2021, 12:50 PM	#8
allenciox All Star Reserve Join Date: Dec 2015 Posts: 735	Across my two teams, I have five stuck tournaments, gold, bronze, and silver, all t32s. They have all been stuck since yesterday evening. __________________

10-18-2021, 12:01 AM	#3
ncap99 Major Leagues Join Date: Mar 2021 Posts: 319	You can join them fine but they never start. Stuck on "Preparing".

10-18-2021, 05:27 PM	#9
merryaugust Bat Boy Join Date: Jun 2021 Location: Virginia Posts: 14	FYI, my Q-Bronze T16 tourney unlocked about an hour ago (~1500 US Eastern), and my Q-Bronze T32s (1415 US Eastern) just did the same. Thanks to the PT support guys for grinding through a lousy Monday - days like this are not the cool part of working for a private software company :beer: