Live Start

pinder · 08-25-2021, 02:24 AM

I play OOTP 22 on my mac and every time I try to start a live start at about 80-100% through downloading transactions it says it crashed unexpectedly, force quitting the app and restarting this process. i have tried at least 20 times, checking computer storage, redownloading live start data, and restarting my mac. Any ideas?

Lukas Berger · 08-25-2021, 06:08 AM

Sorry that's happening! The most helpful thing for us to be able to figure out what might be going on would be if you can enable trace mode, and then send us a copy of the log file after the crash happens (but before restarting the game).

https://support.ootpdevelopments.com...debug-log-file

pinder · 08-30-2021, 08:02 PM

So the pop up that comes up is outside of OOTP which force quits, it says the report is automatically sent to apple and only gives me the options to press OK or reopen the application

pinder · 08-30-2021, 08:41 PM

Let me know if there is any way to send a picture of the exact pop up to show it to you

08-25-2021, 02:24 AM	#1
pinder Bat Boy Join Date: Aug 2021 Posts: 5	Live Start I play OOTP 22 on my mac and every time I try to start a live start at about 80-100% through downloading transactions it says it crashed unexpectedly, force quitting the app and restarting this process. i have tried at least 20 times, checking computer storage, redownloading live start data, and restarting my mac. Any ideas?

08-25-2021, 06:08 AM	#2
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 21,371	Sorry that's happening! The most helpful thing for us to be able to figure out what might be going on would be if you can enable trace mode, and then send us a copy of the log file after the crash happens (but before restarting the game). https://support.ootpdevelopments.com...debug-log-file __________________ lukas@ootpdevelopments.com PreOrder Out of the Park Baseball 26! Need to upload files for us to check out? Instructions can be found here

08-30-2021, 08:02 PM	#3
pinder Bat Boy Join Date: Aug 2021 Posts: 5	So the pop up that comes up is outside of OOTP which force quits, it says the report is automatically sent to apple and only gives me the options to press OK or reopen the application

08-30-2021, 08:41 PM	#4
pinder Bat Boy Join Date: Aug 2021 Posts: 5	Let me know if there is any way to send a picture of the exact pop up to show it to you