Crashing

mlefkee2 · 05-28-2021, 07:11 PM

I am running IOS12. The app has continuously crashed (have tried redownloading)

Will Beh · 05-28-2021, 07:17 PM

What screen did it crash on/what was being shown? What device are you running it on?

mlefkee2 · 05-28-2021, 11:02 PM

Sure iPad Air 12.5.2 version

Will Beh · 05-28-2021, 11:06 PM

May I ask what year iPad Air? And is it crashing after getting to the home screen or before (during loading)

mlefkee2 · 05-29-2021, 10:21 AM

I think the original. It crashes whenever I try to open a perfect team pack or at random times during franchise.

Will Beh · 05-31-2021, 02:43 PM

This is probably caused by running out of memory (RAM). Unfortunately the original iPad Air has only 1gb of RAM and we recommend a minimum of 2gb of RAM for the device.
While the app itself will never use an entire 1gb of RAM, devices will often limit the amount of RAM that each app is allowed to use from the total.

05-28-2021, 07:11 PM	#1
mlefkee2 Minors (Single A) Join Date: Mar 2016 Posts: 58	Crashing I am running IOS12. The app has continuously crashed (have tried redownloading)

05-31-2021, 02:43 PM	#6
Will Beh OOTP Developments Join Date: May 2020 Location: Canada Posts: 1,352	This is probably caused by running out of memory (RAM). Unfortunately the original iPad Air has only 1gb of RAM and we recommend a minimum of 2gb of RAM for the device. While the app itself will never use an entire 1gb of RAM, devices will often limit the amount of RAM that each app is allowed to use from the total. Last edited by Will Beh; 05-31-2021 at 02:45 PM.

05-28-2021, 07:17 PM	#2
Will Beh OOTP Developments Join Date: May 2020 Location: Canada Posts: 1,352	What screen did it crash on/what was being shown? What device are you running it on?

05-28-2021, 11:02 PM	#3
mlefkee2 Minors (Single A) Join Date: Mar 2016 Posts: 58	Sure iPad Air 12.5.2 version

05-28-2021, 11:06 PM	#4
Will Beh OOTP Developments Join Date: May 2020 Location: Canada Posts: 1,352	May I ask what year iPad Air? And is it crashing after getting to the home screen or before (during loading)

05-29-2021, 10:21 AM	#5
mlefkee2 Minors (Single A) Join Date: Mar 2016 Posts: 58	I think the original. It crashes whenever I try to open a perfect team pack or at random times during franchise.