filled in a ticket and getting no response to my issue

onward · 04-19-2021, 03:37 PM

I am not sure how this works exactly. My game crashes everytime I try to play out a game (as opposed to simming). I filled in a ticket, added the required information and attached a trace file. I am getting no responses from the OOTP technical support. Right now I have a game I can't play and no idea of what to do.
The game was working fine on my computer for weeks (since the release). My windows 10 is fully updated as is OOTP. Honestly, the lack of response is really frustrating.

Please respond with some direction

Alex Murray · 04-19-2021, 06:14 PM

Hey Onward,

My apologies for the delay getting to your ticket. Let me make sure that gets escalated and I'll see to that personally today.

Thanks
Alex

04-19-2021, 03:37 PM	#1
onward Bat Boy Join Date: May 2020 Posts: 7	filled in a ticket and getting no response to my issue I am not sure how this works exactly. My game crashes everytime I try to play out a game (as opposed to simming). I filled in a ticket, added the required information and attached a trace file. I am getting no responses from the OOTP technical support. Right now I have a game I can't play and no idea of what to do. The game was working fine on my computer for weeks (since the release). My windows 10 is fully updated as is OOTP. Honestly, the lack of response is really frustrating. Please respond with some direction

04-19-2021, 06:14 PM	#2
Alex Murray All Star Reserve Join Date: Jul 2011 Location: Arizona Posts: 500	Hey Onward, My apologies for the delay getting to your ticket. Let me make sure that gets escalated and I'll see to that personally today. Thanks Alex __________________