program crashes all the time

onward · 04-15-2021, 04:27 AM

I recently installed the latest update 22.2 build 39 (64 bit) and the system crashes whenever I try to play a game in any way. Everything worked fine until this update and I have not made any changes in my computer except for an automatic windows update.
Really frustrating

Can you help?

Ilan

Lukas Berger · 04-15-2021, 06:56 AM

Typically this will happen due to outdated video card drivers. So the first thing to try would be to download and update those.

That will typically solve this issue, but if not the next step would be to fill out a support ticket (or email support@ootpdevelopments.com) so the support team can help you do some troubleshooting and figure out why that's happening.

04-15-2021, 04:27 AM	#1
onward Bat Boy Join Date: May 2020 Posts: 7	program crashes all the time I recently installed the latest update 22.2 build 39 (64 bit) and the system crashes whenever I try to play a game in any way. Everything worked fine until this update and I have not made any changes in my computer except for an automatic windows update. Really frustrating Can you help? Ilan

04-15-2021, 06:56 AM	#2
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 22,248	Typically this will happen due to outdated video card drivers. So the first thing to try would be to download and update those. That will typically solve this issue, but if not the next step would be to fill out a support ticket (or email support@ootpdevelopments.com) so the support team can help you do some troubleshooting and figure out why that's happening. __________________ lukas@ootpdevelopments.com Buy Out of the Park Baseball 27! Need to upload files for us to check out? Instructions can be found here Last edited by Lukas Berger; 04-18-2021 at 09:09 AM.