Crash on Feb 10th, 2021

lface493 · 01-22-2021, 02:00 PM

Hello

Not sure what is wrong with it, I sim a day then crashes everytime, the game is unplayable now. It was crashing randomly to, since the latest update.

Let me know if need any more additional information.

Cheers
Logan

Laxfan26 · 01-22-2021, 05:32 PM

same problem here

lface493 · 01-22-2021, 07:31 PM

Hello,

I uploaded the save game to Cyberduck 2.

The name of file is "02/10/2021 Game Crash"

Please let me know if you need additional information.

Hopefully you put a Hotfix in soon as i cant even sim a day.

Cheers
Logan

JeffR · 01-23-2021, 01:49 AM

I was able to get to the end of February with no crashes with your save, so I think something may have gone wrong with the game when you updated. Try installing the update again if you're using the Fastspring version, or, if you're on Steam, go to FHM7 in your Steam library, right-click and select Properties, then go to the Local Files tab and click on "Verify Integrity of Game Files". If something was broken or corrupted during the update process, that should fix it.

bxbombers · 01-23-2021, 06:00 AM

same issue but game crashes on feb 15. 2021. unable to play after.

lface493 · 01-23-2021, 11:34 AM

I redid the update, as suggested, It crashed when I sim the day.

Cheers
Logan

Laxfan26 · 01-23-2021, 12:27 PM

I also redownlaoded the update and have the same problem on a save I just started. Other saves that I started on the last updates are continuing fine.

csteele · 01-23-2021, 03:41 PM

Same here, anytime i try to advance from Feb. 10th it crashes, two separate saves. Tried the fixes noted in this thread and still not working.

BigPoppa · 01-23-2021, 11:38 PM

Same issues here, using start from real 20-21 date. Crashing right around Feb 10th too.

BigPoppa · 01-24-2021, 12:31 AM

Quote:

Originally Posted by BigPoppa

Same issues here, using start from real 20-21 date. Crashing right around Feb 10th too.

Also just ran a test file from scratch and crashes exactly at Feb 10th with the start from real 20-21 option.

JeffR · 01-25-2021, 01:09 AM

Odd that the save is working fine or me. Are the other guys getting this also playing on Macs? The original poster was, I'm wondering if there's some Mac-specific issue here. If not, I'd like to see some additional saves from those of you who are getting this (see here for uploading instructions), maybe one of those will crash for us or we'll at least be able to see what they all have in common.

Laxfan26 · 01-25-2021, 08:54 AM

Im on a matchbook

BigPoppa · 01-25-2021, 12:09 PM

Also on a Mac

JeffR · 01-25-2021, 01:33 PM

We think we've found the problem, it seems to affect Macs a very high percentage of the time, but for some strange reason it only happens rarely on Windows systems. Working on a fix now, we're hoping to have a hotfix ready for this and a couple of other issues very soon.

jbaxter · 01-25-2021, 01:39 PM

Quote:

Originally Posted by JeffR

We think we've found the problem, it seems to affect Macs a very high percentage of the time, but for some strange reason it only happens rarely on Windows systems. Working on a fix now, we're hoping to have a hotfix ready for this and a couple of other issues very soon.

Thanks Jeff.

01-22-2021, 02:00 PM	#1
lface493 Bat Boy Join Date: Jan 2021 Posts: 14	Crash on Feb 10th, 2021 Hello Not sure what is wrong with it, I sim a day then crashes everytime, the game is unplayable now. It was crashing randomly to, since the latest update. Let me know if need any more additional information. Cheers Logan

01-22-2021, 07:31 PM	#3
lface493 Bat Boy Join Date: Jan 2021 Posts: 14	Uploaded zip file "02/10/2021 Game Crash" Hello, I uploaded the save game to Cyberduck 2. The name of file is "02/10/2021 Game Crash" Please let me know if you need additional information. Hopefully you put a Hotfix in soon as i cant even sim a day. Cheers Logan

01-23-2021, 06:00 AM	#5
bxbombers Bat Boy Join Date: Jan 2021 Posts: 1	crash same issue but game crashes on feb 15. 2021. unable to play after.

01-23-2021, 11:34 AM	#6
lface493 Bat Boy Join Date: Jan 2021 Posts: 14	Same issue I redid the update, as suggested, It crashed when I sim the day. Cheers Logan

01-22-2021, 05:32 PM	#2
Laxfan26 Minors (Double A) Join Date: Nov 2017 Posts: 108	same problem here

01-23-2021, 01:49 AM	#4
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 17,249	I was able to get to the end of February with no crashes with your save, so I think something may have gone wrong with the game when you updated. Try installing the update again if you're using the Fastspring version, or, if you're on Steam, go to FHM7 in your Steam library, right-click and select Properties, then go to the Local Files tab and click on "Verify Integrity of Game Files". If something was broken or corrupted during the update process, that should fix it.

01-23-2021, 12:27 PM	#7
Laxfan26 Minors (Double A) Join Date: Nov 2017 Posts: 108	I also redownlaoded the update and have the same problem on a save I just started. Other saves that I started on the last updates are continuing fine.

01-23-2021, 03:41 PM	#8
csteele Bat Boy Join Date: Mar 2013 Posts: 7	Same here, anytime i try to advance from Feb. 10th it crashes, two separate saves. Tried the fixes noted in this thread and still not working.

01-23-2021, 11:38 PM	#9
BigPoppa Bat Boy Join Date: Jan 2021 Posts: 3	Same issues here, using start from real 20-21 date. Crashing right around Feb 10th too.

01-25-2021, 01:09 AM	#11
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 17,249	Odd that the save is working fine or me. Are the other guys getting this also playing on Macs? The original poster was, I'm wondering if there's some Mac-specific issue here. If not, I'd like to see some additional saves from those of you who are getting this (see here for uploading instructions), maybe one of those will crash for us or we'll at least be able to see what they all have in common.

01-25-2021, 08:54 AM	#12
Laxfan26 Minors (Double A) Join Date: Nov 2017 Posts: 108	Im on a matchbook

01-25-2021, 12:09 PM	#13
BigPoppa Bat Boy Join Date: Jan 2021 Posts: 3	Also on a Mac

01-25-2021, 01:33 PM	#14
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 17,249	We think we've found the problem, it seems to affect Macs a very high percentage of the time, but for some strange reason it only happens rarely on Windows systems. Working on a fix now, we're hoping to have a hotfix ready for this and a couple of other issues very soon.