Historical Game Crash

rfniagara · 12-24-2020, 12:08 AM

Played my first historical season...1971-72. All went as expected until June 30, 1972. At the end of that day, after the season grades had been issued, I clicked on Continue and the game crashed. When I re-opened the program, the game reverted back to the last day I saved - June 26. I played up to the 30th again and tried the same save - same crash.

Here is the first part of the error data that was in the report to be sent to Apple, if that's relevant to you...any ideas on what I can do at this end to rectify the situation?

Process: Franchise Hockey Manager 7 [4236]
Path: /Applications/Franchise Hockey Manager 7.app/Contents/MacOS/Franchise Hockey Manager 7
Identifier: com.ootpdevelopments.fhm7macqlm
Version: 7.2.105 (105)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Franchise Hockey Manager 7 [4236]
User ID: 501

Date/Time: 2020-12-23 22:56:58.768 -0500
OS Version: macOS 11.1 (20C69)
Report Version: 12
Anonymous UUID: 800E1249-4716-6760-D3C1-661403B99421

Sleep/Wake UUID: 5B06C631-79C0-47B7-A055-427224354396

Time Awake Since Boot: 420000 seconds
Time Since Wake: 52000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [4236]

VM Regions Near 0x18:
-->
__TEXT 105cf1000-107d1d000 [ 32.2M] r-x/r-x SM=COW /Applications/Franchise Hockey Manager 7.app/Contents/MacOS/Franchise Hockey Manager 7

JeffR · 12-24-2020, 08:31 AM

Could you upload the save (instructions here)? I think we'll need to take a look at that to see what's going wrong.

rfniagara · 12-24-2020, 06:11 PM

HI Jeff...thanks for the response. I am unable to locate the Out of the Park... folder in the Library. Here's a screen cap of what I see in Finder and I'll await any suggestions you have. I usually use Drop Box to send large files and I will send a link for that to you once I get it uploaded.

I have done some searches on the entire Hard Drive for this Mac and nothing seems to come up. I'm sure I am missing something very obvious, but at the moment I have no idea what it is

rfniagara · 12-24-2020, 06:50 PM

HI Jeff - My apologies, I have located the files - FYI I just opened the troubleshooting window in FHM7 and that got me to the correct folder.

Here is a dropbox link to the zipped league folder.

Also, I tried to create a custom league today as well, and the game crashed again as soon as I completed the initial setup step (naming, designated what leagues I wanted).

I am wondering if I should uninstall and then reinstall the entire game.

Drop Box link:

https://www.dropbox.com/s/7q0o97f1ja...Start.zip?dl=0

JeffR · 12-26-2020, 12:11 AM

Worth a try, although that save is crashing for me as well. I don't see anything obviously wrong with it, so we'll have to investigate a little further to find the exact problem.

rfniagara · 12-26-2020, 07:59 PM

Thanks Jeff - I am stumped as well - I've started a 1972 start project (without the damned WHA) and we'll see what happens at the end of that first season.

12-24-2020, 12:08 AM	#1
rfniagara Bat Boy Join Date: Dec 2016 Posts: 10	Historical Game Crash Played my first historical season...1971-72. All went as expected until June 30, 1972. At the end of that day, after the season grades had been issued, I clicked on Continue and the game crashed. When I re-opened the program, the game reverted back to the last day I saved - June 26. I played up to the 30th again and tried the same save - same crash. Here is the first part of the error data that was in the report to be sent to Apple, if that's relevant to you...any ideas on what I can do at this end to rectify the situation? Process: Franchise Hockey Manager 7 [4236] Path: /Applications/Franchise Hockey Manager 7.app/Contents/MacOS/Franchise Hockey Manager 7 Identifier: com.ootpdevelopments.fhm7macqlm Version: 7.2.105 (105) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Franchise Hockey Manager 7 [4236] User ID: 501 Date/Time: 2020-12-23 22:56:58.768 -0500 OS Version: macOS 11.1 (20C69) Report Version: 12 Anonymous UUID: 800E1249-4716-6760-D3C1-661403B99421 Sleep/Wake UUID: 5B06C631-79C0-47B7-A055-427224354396 Time Awake Since Boot: 420000 seconds Time Since Wake: 52000 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018 Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [4236] VM Regions Near 0x18: --> __TEXT 105cf1000-107d1d000 [ 32.2M] r-x/r-x SM=COW /Applications/Franchise Hockey Manager 7.app/Contents/MacOS/Franchise Hockey Manager 7

12-24-2020, 06:11 PM	#3
rfniagara Bat Boy Join Date: Dec 2016 Posts: 10	HI Jeff...thanks for the response. I am unable to locate the Out of the Park... folder in the Library. Here's a screen cap of what I see in Finder and I'll await any suggestions you have. I usually use Drop Box to send large files and I will send a link for that to you once I get it uploaded. I have done some searches on the entire Hard Drive for this Mac and nothing seems to come up. I'm sure I am missing something very obvious, but at the moment I have no idea what it is Attached Images

12-24-2020, 08:31 AM	#2
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 17,374	Could you upload the save (instructions here)? I think we'll need to take a look at that to see what's going wrong.

12-24-2020, 06:50 PM	#4
rfniagara Bat Boy Join Date: Dec 2016 Posts: 10	HI Jeff - My apologies, I have located the files - FYI I just opened the troubleshooting window in FHM7 and that got me to the correct folder. Here is a dropbox link to the zipped league folder. Also, I tried to create a custom league today as well, and the game crashed again as soon as I completed the initial setup step (naming, designated what leagues I wanted). I am wondering if I should uninstall and then reinstall the entire game. Drop Box link: https://www.dropbox.com/s/7q0o97f1ja...Start.zip?dl=0

12-26-2020, 12:11 AM	#5
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 17,374	Worth a try, although that save is crashing for me as well. I don't see anything obviously wrong with it, so we'll have to investigate a little further to find the exact problem.

12-26-2020, 07:59 PM	#6
rfniagara Bat Boy Join Date: Dec 2016 Posts: 10	Thanks Jeff - I am stumped as well - I've started a 1972 start project (without the damned WHA) and we'll see what happens at the end of that first season.