Q&A Thread about the Com2uS Acquisition

[bearcatbbal22]

Originally Posted by luckymann

Sorry, for the uninitiated / less tech savvy: why is having bought it from Steam safer than from other outlets? If the OOTP21 app is sitting on my computer, isn't it there until I delete it?

The poster is insinuating if your computer goes kaput or you buy a new computer, you won’t have to worry about reinstalling it if you buy from steam. We don’t know what OOTP customer service will look like now post-sale

[joshua106ful]

I don't want to sound dumb or anything, but I was wondering if the acquisition only applies to mobile or PC, or even both?

[JeffR]

Originally Posted by ESL_Commish

FHM Is really the only good option for Hockey Management. id hate to see it dropped or cut (similar to what Sega/SI did to EHM), or worse...turned into a microtransaction nightmare...

what does the future look like for FHM?

Nothing will be changing in the immediate future for FHM, and in the long-term there are some interesting possibilities now that there are new resources.

And re: the concern about what happened to EHM, we're profitable. EHM wasn't.

[mitchkenn]

Originally Posted by luckymann

Sorry, for the uninitiated / less tech savvy: why is having bought it from Steam safer than from other outlets? If the OOTP21 app is sitting on my computer, isn't it there until I delete it?

true - but if something crashes - or you need to reinstall the license for some reason, there have been concerned raised about this new company's customer support. with steam, once you buy the game thru them, you can redownload it anytime and it should be ready to go. i've uninstalled 3 versions of OOTP with steam and they show up in my owned games just needing to be redownloaded to operate. It may never come that the license becomes an issue - as long as Markus & team stay intact. So this point may be nothing more than dust in the wind ... just a point someone else mentioned and i was merely the echo ...

[luckymann]

Originally Posted by mitchkenn

true - but if something crashes - or you need to reinstall the license for some reason, there have been concerned raised about this new company's customer support. with steam, once you buy the game thru them, you can redownload it anytime and it should be ready to go. i've uninstalled 3 versions of OOTP with steam and they show up in my owned games just needing to be redownloaded to operate. It may never come that the license becomes an issue - as long as Markus & team stay intact. So this point may be nothing more than dust in the wind ... just a point someone else mentioned and i was merely the echo ...

So when 22 comes out I should buy it via Steam rather than FastSpring? I'm on a Mac, does that make any difference?

[luckymann]

I worry about change as much as the next old, white guy. But I'm an optimist, too. And all I've ever seen or experienced with OOTP is Marcus, Lukas (or is it Markus and Lucas, I can't remember!) and the team being true to their word and retaining the highest integrity with regard to a product they obviously love greatly. They are on here constantly, personally attending to even the most ridiculous points raised. For me - and this is saying a lot because this game should be called Out of This World IMHO - this dedication / customer service and appreciation / concern for the little things is the OOTP team's greatest achievement. So I'm going to take their assurances at face value. If they turn out not to be the case, so be it. We're all only human, after all.

[OutS|der]

Originally Posted by luckymann

So when 22 comes out I should buy it via Steam rather than FastSpring? I'm on a Mac, does that make any difference?

On Windows when you have to reinstall Windows if you didn't release your license before the reinstall it would still be tired to the game and you couldn't register it again. Would need to contact support to have this issue fixed but since the new company doesn't do support in the future when this happens you'll be screwed and lose out on the game.

I know I'll never buy a non steam version again after this and as others have said this will be the death of this game. It'll be great for the next couple of versions but soon the focus will pivot to PT and the base game will die off.


Not sure if it works the same on Mac

[jnix0000]

Through this Q&A, I was able to get your opinion well.

Now I wonder what kind of blueprint Com2us is drawing on this game through this acquisition.

Where should I contact to ask them these things?
I'm not a reporter, I'm just a fan of this game, so I'm a little reluctant to contact them personally.

I don't know if it's right to ask you this, but are they planning something like this Q&A?
It would be nice if they were planning it...

[Jijae]

Congrats Guys! I really wanted to say this. Until OOTP conquers the world!

[Markus Heinsohn]

Originally Posted by api312

Curious if com2us will be in charge of customer relations or the future direction of the game?

As mentioned, our team is staying as is it, including our customer service

[Markus Heinsohn]

Originally Posted by quillenl

1) There's not a great history of studios being acquired and continuing the quality they previously had.

I can quote you one example which we will follow: SEGA's acquisition of Sports Interactive in 2006. Back then many Football Manager fans worried that the world was going to end. Guess what, it did not, and FM is in better shape and has more fans than ever before.

The same thing will happen here. Our team stays intact, we get help when we need it, and otherwise we will continue to do our thing. So any fear about OOTP turning into some sort of microtransactions monster is completely unnecessary. OOTP & PT are already very profitable, there is no need to change the winning formula. The only goal is to get it into the hands of more people, and Com2uS will help us to achieve this for OOTP and OOTP Go and FHM and all future products.

[Cryomaniac]

As I said, the worry I have - as a primarily fictional player - is that new licences bring more possibilities of restrictions on customisation and storylines.

[Markus Heinsohn]

Originally Posted by Cryomaniac

As I said, the worry I have - as a primarily fictional player - is that new licences bring more possibilities of restrictions on customisation and storylines.

We handle rules & restrictions differently for fictional leagues, so nothing to worry about Also, customization options will remain the same.

[croatian]

Will this affect FHM series in negative or more positive way ? I am asking because Koreans are more baseball than hockey people

[croatian]

With this move, is it realistic to expect FHM mobile down the road ?

[Markus Heinsohn]

Originally Posted by croatian

Will this affect FHM series in negative or more positive way ? I am asking because Koreans are more baseball than hockey people

See Jeff's answer above.

[Markus Heinsohn]

Originally Posted by croatian

With this move, is it realistic to expect FHM mobile down the road ?

This is certainly a possibility now, yes.

[quillenl]

Originally Posted by luckymann

I worry about change as much as the next old, white guy. But I'm an optimist, too. And all I've ever seen or experienced with OOTP is Marcus, Lukas (or is it Markus and Lucas, I can't remember!) and the team being true to their word and retaining the highest integrity with regard to a product they obviously love greatly. They are on here constantly, personally attending to even the most ridiculous points raised. For me - and this is saying a lot because this game should be called Out of This World IMHO - this dedication / customer service and appreciation / concern for the little things is the OOTP team's greatest achievement. So I'm going to take their assurances at face value. If they turn out not to be the case, so be it. We're all only human, after all.

I've only bought non steam in the past to support Markus and his company as they get a greater share of the revenue (Steam takes a decent sized cut). I've had to find my old license key myself and was helped here on the forums after getting no response from the e-seller. That's a non-issue with Steam.

I don't believe there is anything but sincerity in the statements coming from Markus and the team about future development... just pointing out that historically it hasn't worked out that way.

Steam is a more reliable retailer for ensuring you have access to your game down the line. I still have Out of the Park 9 accessible and can reinstall it at any point I like... so I trust Steam. Shoot, I can reinstall 688(I) Hunter/Killer and find out if it works with Windows 10. Previously this didn't matter because when eSellrate or whoever didn't respond Lukas or someone else was relatively quick to help you out. They can't guarantee that they will be able to 2 or 3 years down the line though I am sure they absolutely intend for that to be the case.

In short just pointing out that Steam has been reliable for customer service needs, and Com2us has no report of anyone ever thanking them for their help in a customer service issue that i can find (well, there was this one guy in 2015... but everyone seemed to think he was lieing).

[Bluenoser]

Originally Posted by Bluenoser

Well, it's not April 1st, so Congrats Markus & Team.

Just one question - 5 years from now will I still be able to play OOTP21 or will I run into licensing issues?

Thanks

Bump - any chance to get an answer on this?

[Markus Heinsohn]

Originally Posted by Bluenoser

Bump - any chance to get an answer on this?

5 years from you will still be able to play OOTP 21, yes. I assume you use the Fastspring version. And even if Fastspring, which is highly unlikely, shuts down in the future, we'll gladly exchange your key for a new one from a different provider, for example Steam.