Boxscores and game logs are empty.

[micpringle]

The box scores and game logs for the three sims that have happened so far today are empty. Other users on Discord are seeing the same issue.

[Craydawg]

Me too

[Hwilensky]

amongst many other issues...me three

edit: out of curiosity, are you guys using a mac?

Only reason why i ask, is that my friend is using the windows based version, and he has no issues at all.

[micpringle]

Yup, using a Mac. All the users on Discord who are seeing the issue are on Macs as well.

[Hwilensky]

Originally Posted by micpringle

Yup, using a Mac. All the users on Discord who are seeing the issue are on Macs as well.

Are you having issues with the submitting of your rosters as well?

Hopefully the devs read this and could further narrow down the problem.

[Alex Murray]

We do have another update for all users who reported the MAC boxscore/game log issues. We have a new public beta patch that should be able to resolve your issue. https://forums.ootpdevelopments.com/...d.php?t=320699

Now I would highly recommend you also delete any .pt folders in your saved_games folder. That should hopefully get rid of any unzipped box scores or game logs that you were having issues with before.

In regards to the Tournament Rosters being reset or changing. Some users have reported that a couple of "fixes" can help at the least alleviate this issue.

-We recommend you delete your cache which can be done either by going to the Perfect Team Settings page in game and in the top right corner selecting troubleshooting and then clear cache. Alternatively you can also delete a folder located in your data folder entitled online_data. You can get to your data folder by going to the settings of your OOTP game an dunder troubleshooting select open folder containing customizable data. Inside of the data you'll be opened to will be that online_data folder. If you delete that folder you clear all of your caches as well as anything downloaded from the servers. These folders will redownload as you log back into your accounts and continue playing.

-In addition to doing the online_data folder deletion we also recommend deleting any/all pt or tournament folders that are located in your saved games folder. You can get to your saved games folder by again going to settings from the main menu and on the troubleshooting tab select open folder containing saved games. There you can delete any folders that end in .pt or start with "set_roster". This will clear any downloaded leagues and tournaments you have been involved with. This can also clear any roster exports and submissions that may be causing your roster issues in the first place.

-Lastly we do recommend that you make sure your Perfect Team settings has the automatically submit roster turned off or unchecked. We have noticed some users have much better success with that unchecked.

Please feel free to DM me or any of the support team for furthers questions and inquiries.

Thanks
Alex

[mproud]

Can you fix that link? It goes nowhere.

[DodgersFan65]

Originally Posted by Alex Murray

We do have another update for all users who reported the MAC boxscore/game log issues. We have a new public beta patch that should be able to resolve your issue. https://forums.ootpdevelopments.com/...d.php?t=320699

Now I would highly recommend you also delete any .pt folders in your saved_games folder. That should hopefully get rid of any unzipped box scores or game logs that you were having issues with before.

In regards to the Tournament Rosters being reset or changing. Some users have reported that a couple of "fixes" can help at the least alleviate this issue.

-We recommend you delete your cache which can be done either by going to the Perfect Team Settings page in game and in the top right corner selecting troubleshooting and then clear cache. Alternatively you can also delete a folder located in your data folder entitled online_data. You can get to your data folder by going to the settings of your OOTP game an dunder troubleshooting select open folder containing customizable data. Inside of the data you'll be opened to will be that online_data folder. If you delete that folder you clear all of your caches as well as anything downloaded from the servers. These folders will redownload as you log back into your accounts and continue playing.

-In addition to doing the online_data folder deletion we also recommend deleting any/all pt or tournament folders that are located in your saved games folder. You can get to your saved games folder by again going to settings from the main menu and on the troubleshooting tab select open folder containing saved games. There you can delete any folders that end in .pt or start with "set_roster". This will clear any downloaded leagues and tournaments you have been involved with. This can also clear any roster exports and submissions that may be causing your roster issues in the first place.

-Lastly we do recommend that you make sure your Perfect Team settings has the automatically submit roster turned off or unchecked. We have noticed some users have much better success with that unchecked.

Please feel free to DM me or any of the support team for furthers questions and inquiries.

Thanks
Alex

@AlexMurray,

I'm encountering the same issue with Box Scores and Game Logs with the latest patch, 21.6.81. I did not have this problem with .76 prior to the upgrade this week. I'm running from an iMac Mac O/S Cataling 10.15.6.

The link you posted returns an error "File Not Found".

[JoeA1010]

Same here with a Mac and that link isn't working. It's not all box scores, just some.

[JoeA1010]

The missing box score thing is back, at least for me, on a Mac. Is there another update I've missed?