Is there a way to get a refund?

Cards>Cubs · 03-20-2019, 05:19 PM

I would like to get a refund if possible on my purchase a couple of days ago. Have not downloaded or used my license for that purchase yet. Thanks for any and all help.

Hooray Saturday · 03-20-2019, 05:23 PM

probably need to contact eSellerate the point of purchase.

this game is worth 10 times it's price. why would you want money instead of the game?

Cards>Cubs · 03-20-2019, 05:30 PM

Love the game every year. Nothing to do with the product at all. Thanks for the info though.

Pirates · 03-20-2019, 05:30 PM

Quote:

Originally Posted by Hooray Saturday

probably need to contact eSellerate the point of purchase.

this game is worth 10 times it's price. why would you want money instead of the game?

No. If you read their(eseller) return policy is says to CONTACT OOTP for all refunds.

jimmysthebestcop · 03-20-2019, 05:44 PM

Might be able just to sell the key to someone else? Probably quicker

Matt Arnold · 03-20-2019, 06:02 PM

File a ticket through our support site and we can process refunds.

Cards>Cubs · 03-20-2019, 06:18 PM

Thank you

03-20-2019, 05:19 PM	#1
Cards>Cubs Minors (Single A) Join Date: May 2009 Location: St Louis, MO Posts: 79	Is there a way to get a refund? I would like to get a refund if possible on my purchase a couple of days ago. Have not downloaded or used my license for that purchase yet. Thanks for any and all help.

03-20-2019, 05:23 PM	#2
Hooray Saturday Minors (Triple A) Join Date: Feb 2010 Posts: 257	probably need to contact eSellerate the point of purchase. this game is worth 10 times it's price. why would you want money instead of the game?

03-20-2019, 05:30 PM	#3
Cards>Cubs Minors (Single A) Join Date: May 2009 Location: St Louis, MO Posts: 79	Love the game every year. Nothing to do with the product at all. Thanks for the info though.

03-20-2019, 05:44 PM	#5
jimmysthebestcop Banned Join Date: Jun 2018 Posts: 1,727 Infractions: 0/2 (5)	Might be able just to sell the key to someone else? Probably quicker

03-20-2019, 06:02 PM	#6
Matt Arnold OOTP Developer Join Date: Jun 2009 Location: Here and there Posts: 16,218	File a ticket through our support site and we can process refunds.

03-20-2019, 06:18 PM	#7
Cards>Cubs Minors (Single A) Join Date: May 2009 Location: St Louis, MO Posts: 79	Thank you