Crashes on startup

RedCup217 · 02-04-2019, 07:25 PM

I've played 19 since game launch with no problems. I reset my laptop, however, about a week ago and now I am getting "api-ms-win-crt-runtime-l1-1-0.dll missing". I've tried to do several things to fix it (reinstalled, ran windows update, etc.) but nothing is working. Any help you could give would be appreciated!

Alex Murray · 02-05-2019, 03:49 PM

Hey RedCup217,

From what that error is giving you it sounds like a Visual C++ Redistributable Error. Most likely when you reset your laptop it didn't keep the updates to Visual C++ which is something that Microsoft would need to update.

You can update your Visual C++ either by using windows update or by actually installing it manually yourself. I'll include a link below that would be the place to go to download that update.
https://www.microsoft.com/en-in/down....aspx?id=48145

You could also use this internet page for assistance on troubleshooting that error you are getting.
https://www.thewindowsclub.com/api-m...dll-is-missing

Let me know if that fixes the problem.

Thanks
Alex

RedCup217 · 02-06-2019, 07:57 AM

Alex, thanks! I actually did that several times, restarting each time. Nothing happened. Then, BOOM, I went to restart out of frustration yesterday and my laptop said I had 164 updates!
Installed all updates, verified files via Steam and I just got it to work.
Thanks for the reply!

Alex Murray · 02-06-2019, 01:43 PM

No worries man glad your PC decided to actually PC finally. LOL

02-04-2019, 07:25 PM	#1
RedCup217 Bat Boy Join Date: Apr 2017 Posts: 9	Crashes on startup I've played 19 since game launch with no problems. I reset my laptop, however, about a week ago and now I am getting "api-ms-win-crt-runtime-l1-1-0.dll missing". I've tried to do several things to fix it (reinstalled, ran windows update, etc.) but nothing is working. Any help you could give would be appreciated!

02-05-2019, 03:49 PM	#2
Alex Murray All Star Reserve Join Date: Jul 2011 Location: Arizona Posts: 500	Hey RedCup217, From what that error is giving you it sounds like a Visual C++ Redistributable Error. Most likely when you reset your laptop it didn't keep the updates to Visual C++ which is something that Microsoft would need to update. You can update your Visual C++ either by using windows update or by actually installing it manually yourself. I'll include a link below that would be the place to go to download that update. https://www.microsoft.com/en-in/down....aspx?id=48145 You could also use this internet page for assistance on troubleshooting that error you are getting. https://www.thewindowsclub.com/api-m...dll-is-missing Let me know if that fixes the problem. Thanks Alex __________________

02-06-2019, 01:43 PM	#4
Alex Murray All Star Reserve Join Date: Jul 2011 Location: Arizona Posts: 500	No worries man glad your PC decided to actually PC finally. LOL __________________

02-06-2019, 07:57 AM	#3
RedCup217 Bat Boy Join Date: Apr 2017 Posts: 9	Alex, thanks! I actually did that several times, restarting each time. Nothing happened. Then, BOOM, I went to restart out of frustration yesterday and my laptop said I had 164 updates! Installed all updates, verified files via Steam and I just got it to work. Thanks for the reply!