Create a player picture crash 18.4.45

[cdidman]

Since the last update, my game, which has NEVER crashed before, now crashes every time the game tries to create a player picture. I can simulate a day, but when I try and start a game, it crashes now telling me something has caused ootp18.exe to stop working and will now shut down.

I tried clicking on a player, it goes to "creating player picture" then does the same thing.

[Lukas Berger]

Can you try updating your video card drivers?

[cdidman]

Originally Posted by Lukas Berger

Can you try updating your video card drivers?

It says my drivers are up to date.

[Lukas Berger]

In that case we'll need a trace file to try to figure out what's going on.

Here are instructions on generating that:

Open the game and click on Settings
Now click on the Troubleshooting tab.
Finally, click the drop-down menu that says "Don't write OOTP debug info to file".
Change it so that it will be "write OOTP debug info into file".
Click OK and then exit the game.

Generating a Trace File

Once Trace Mode has been enabled, follow these steps to generate a trace file:

Launch OOTP. You may receive a pop-up saying that Trace Mode is enabled, and that performance may be slower than normal.
Perform whatever steps are required to cause your problem to occur (or perform whatever steps OOTP Developments has suggested).
Quit OOTP (if it hasn't crashed). [If it didn't crash, then the log won't be helpful for troubleshooting crash problems (but may be helpful for other problems). In that case, there's no need to send us the trace log if you're troubleshooting a crash problem.]
Open the game and click on Settings (or Preferences in older versions).
Now click on the Troubleshooting tab.
Open the folder called "debug".
Finally, find the file called "ootp_trace.txt" and attach that to your ticket.

To disable Trace Mode, simply reverse the steps above. It's important to disable this since the game will run slower with trace mode enabled.