app doesn't work at all. - Page 2

pittsadelphia · 03-30-2017, 03:00 PM

Quote:

Originally Posted by Sebastian Palkowski

Maybe we can find out what you guys have (different) then our test devices?

I guess nobody has a jailbreaked device?

Other then that, what could possibly be the difference?

Not jailbroke. 10.3 installed. Nothing abnormal on here. It's only a month old 7+ if that helps.

KingxX · 03-30-2017, 03:53 PM

"- Improved AI for trading, roster building, contract negotiations and in-game management"

Sebastian, could you go into more specifics about how the AI has been improved for trading, contract negotiations, etc. I'd be curious to know in what way it has been improved compared to 2016.

Mariner and Giants Fan · 03-30-2017, 03:58 PM

Quote:

Originally Posted by KingxX

"- Improved AI for trading, roster building, contract negotiations and in-game management"

Sebastian, could you go into more specifics about how the AI has been improved for trading, contract negotiations, etc. I'd be curious to know in what way it has been improved compared to 2016.

Did you happen to look at the title of this thread before posting your question? Just saying...

KingxX · 03-30-2017, 04:16 PM

Quote:

Originally Posted by Mariner and Giants Fan

Did you happen to look at the title of this thread before posting your question? Just saying...

Yes I looked at the title of the thread, it's about the app not working. However, Sebastian has been active in here and I didn't think it was worthy of starting a new thread. Sorry if that bothers you.

Mariner and Giants Fan · 03-30-2017, 04:19 PM

Quote:

Originally Posted by KingxX

Yes I looked at the title of the thread, it's about the app not working. However, Sebastian has been active in here and I didn't think it was worthy of starting a new thread. Sorry if that bothers you.

No bother, just wanted to make sure you knew.

mwb6 · 03-30-2017, 05:08 PM

I am experiencing the same problem - I opened a ticket earlier. iPhone 6 plus with IOS 10.3. Title screen opens then app crashes. Tried restarting phone, removing app, restarting phone, reinstalling app, etc.
On a positive note - it runs fine on my iPad.

pittsadelphia · 03-30-2017, 05:45 PM

Quote:

Originally Posted by mwb6

I am experiencing the same problem - I opened a ticket earlier. iPhone 6 plus with IOS 10.3. Title screen opens then app crashes. Tried restarting phone, removing app, restarting phone, reinstalling app, etc.
On a positive note - it runs fine on my iPad.

Same. Confirmed my iPad Pro works fine

Drex37 · 03-30-2017, 06:00 PM

Quote:

Originally Posted by Sebastian Palkowski

We just did tests on different devices (all with iOS 10.3 including a iPhone 7 Plus) and the App runs an all of them.

So there seems something else that is the problem on your device.

Did you have MLB Manager 2016 and did it work? Do you maybe have another device around to test on?

I am having the same issues. My iPhone is the newest iOS and is a seven plus. I have the last three years of the mobile game on this phone and they all work.

Sebastian Palkowski · 03-30-2017, 06:11 PM

Quote:

Originally Posted by Drex37

I am having the same issues. My iPhone is the newest iOS and is a seven plus. I have the last three years of the mobile game on this phone and they all work.

Do I understand it correctly that the last 3 versions run on your iPhone 7 Plus?

Drex37 · 03-30-2017, 07:36 PM

I am also having the same problems I have restarted my phone closed all apps reinstalled and nothing works. I have an iPhone 7+ with the newest iOS. I have the three previous years on my phone and they all work.

Drex37 · 03-30-2017, 09:40 PM

Is there an estimate when this will be fixed?

pittsadelphia · 03-30-2017, 10:54 PM

Quote:

Originally Posted by Drex37

Is there an estimate when this will be fixed?

The game only JUST came out and they haven't been able to replicate the issue yet. Give it time. These guys work hard. They'll fix it ASAP

Sebastian Palkowski · 03-31-2017, 04:27 AM

We look into it but it is very hard to fix something that does not happen on our test devices or the Simulator. We might ask 1-2 guys of you with the problem to join the beta test team but even then I still don´t get the crash here at my place.

I don´t know if it is easy to do but our framework guy asked if it is possible that one of you with the crash might do a little video of it, maybe we can see something that helps us?

Sebastian Palkowski · 03-31-2017, 05:59 AM

We continue to look into this strange startup crashes.

Whoever has this problem and is willing to help out, please send me your name and email (the one that is connected with your Apple ID) to:

sebastian@ootpdevelopments.com

You need an App called "Testflight" (it is an official App from Apple) so we are able to provide you with test versions of the game. It will then crash and we try to find the reason for it from the crash dump file we get.

Drex37 · 03-31-2017, 06:02 AM

I posted a video to YouTube of this happening. Hope it helps.
https://youtu.be/mfYY1QShwXs

Sebastian Palkowski · 03-31-2017, 06:05 AM

Quote:

Originally Posted by Drex37

I posted a video to YouTube of this happening. Hope it helps.
https://youtu.be/mfYY1QShwXs

Thanks, I forwarded it to the framework guy, maybe he can see something. For me it is clear that the launch image is shown and before it starts the game, the App already crashes.

Sebastian Palkowski · 03-31-2017, 06:29 AM

I know it is highly unlikely that it helps but maybe people with the problem can give it a shot:

http://osxdaily.com/2016/09/16/fix-a...ly-new-iphone/

The video looks exactly like the crash we saw in the youtube video above.

Drex37 · 03-31-2017, 07:08 AM

I tried that. It does not work for me.

Sebastian Palkowski · 03-31-2017, 08:30 AM

I added 3 people that sent me infos. I also uploaded a test version and you should have an email now with an invitation.

Please open the email in Testflight, download the game (remove the original one before!) and start it. It will crash but now we should get crash reports to look at and hopefully see what might cause the crash.

mwb6 · 03-31-2017, 10:06 AM

Quote:

Originally Posted by Sebastian Palkowski

I added 3 people that sent me infos. I also uploaded a test version and you should have an email now with an invitation.

Please open the email in Testflight, download the game (remove the original one before!) and start it. It will crash but now we should get crash reports to look at and hopefully see what might cause the crash.

I didn't receive invite for TestFlight - would be happy to try if you want to invite me.

Regards,

03-30-2017, 07:36 PM	#30
Drex37 Bat Boy Join Date: Mar 2017 Posts: 15	Broken I am also having the same problems I have restarted my phone closed all apps reinstalled and nothing works. I have an iPhone 7+ with the newest iOS. I have the three previous years on my phone and they all work.

03-31-2017, 04:27 AM	#33
Sebastian Palkowski Developer Join Date: Mar 2002 Location: Hamburg, Germany Posts: 5,224	We look into it but it is very hard to fix something that does not happen on our test devices or the Simulator. We might ask 1-2 guys of you with the problem to join the beta test team but even then I still don´t get the crash here at my place. I don´t know if it is easy to do but our framework guy asked if it is possible that one of you with the crash might do a little video of it, maybe we can see something that helps us? __________________ Buy Franchise Hockey Manager 11

03-31-2017, 05:59 AM	#34
Sebastian Palkowski Developer Join Date: Mar 2002 Location: Hamburg, Germany Posts: 5,224	We continue to look into this strange startup crashes. Whoever has this problem and is willing to help out, please send me your name and email (the one that is connected with your Apple ID) to: sebastian@ootpdevelopments.com You need an App called "Testflight" (it is an official App from Apple) so we are able to provide you with test versions of the game. It will then crash and we try to find the reason for it from the crash dump file we get. __________________ Buy Franchise Hockey Manager 11

03-31-2017, 06:29 AM	#37
Sebastian Palkowski Developer Join Date: Mar 2002 Location: Hamburg, Germany Posts: 5,224	I know it is highly unlikely that it helps but maybe people with the problem can give it a shot: http://osxdaily.com/2016/09/16/fix-a...ly-new-iphone/ The video looks exactly like the crash we saw in the youtube video above. __________________ Buy Franchise Hockey Manager 11

03-31-2017, 08:30 AM	#39
Sebastian Palkowski Developer Join Date: Mar 2002 Location: Hamburg, Germany Posts: 5,224	I added 3 people that sent me infos. I also uploaded a test version and you should have an email now with an invitation. Please open the email in Testflight, download the game (remove the original one before!) and start it. It will crash but now we should get crash reports to look at and hopefully see what might cause the crash. __________________ Buy Franchise Hockey Manager 11

03-30-2017, 03:53 PM	#22
KingxX Minors (Double A) Join Date: Jul 2013 Posts: 144	"- Improved AI for trading, roster building, contract negotiations and in-game management" Sebastian, could you go into more specifics about how the AI has been improved for trading, contract negotiations, etc. I'd be curious to know in what way it has been improved compared to 2016.

03-30-2017, 05:08 PM	#26
mwb6 Minors (Single A) Join Date: Apr 2012 Posts: 77	I am experiencing the same problem - I opened a ticket earlier. iPhone 6 plus with IOS 10.3. Title screen opens then app crashes. Tried restarting phone, removing app, restarting phone, reinstalling app, etc. On a positive note - it runs fine on my iPad.

03-30-2017, 09:40 PM	#31
Drex37 Bat Boy Join Date: Mar 2017 Posts: 15	Is there an estimate when this will be fixed?

03-31-2017, 06:02 AM	#35
Drex37 Bat Boy Join Date: Mar 2017 Posts: 15	I posted a video to YouTube of this happening. Hope it helps. https://youtu.be/mfYY1QShwXs

03-31-2017, 07:08 AM	#38
Drex37 Bat Boy Join Date: Mar 2017 Posts: 15	I tried that. It does not work for me.