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OOTP 16 - Technical Support If you have problems with the game, please see here.

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Old 03-21-2015, 10:49 AM   #161
Edmonde
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Quote:
Originally Posted by Markus Heinsohn View Post
Try shutting down all applications in the background and update your video card drivers. If you still get crashes, please file a support ticket.


Did that and submitted a ticket. Sent my files in as well. Strange as everything is taking forever and I am using an i5 quad core machine with 16gb ram minimal applications running in the background(only those required) and yet still slow game speed with changing the day and getting not responding when shopping players.


Will run a scan on my system while and work and try again later. Will update ticket afterwards.
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Old 03-21-2015, 10:56 AM   #162
Markus Heinsohn
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Quote:
Originally Posted by Edmonde View Post
Did that and submitted a ticket. Sent my files in as well. Strange as everything is taking forever and I am using an i5 quad core machine with 16gb ram minimal applications running in the background(only those required) and yet still slow game speed with changing the day and getting not responding when shopping players.


Will run a scan on my system while and work and try again later. Will update ticket afterwards.
Try disabling virus scanners when playing the game, or add OOTP to the scanner's list of exceptions. Some scanners constantly check files and hence slow the game down a lot.
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Old 03-21-2015, 11:04 AM   #163
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Originally Posted by Markus Heinsohn View Post
If not, we need the league files and a detailed description on how to reproduce the crash, please...

I reimported the game with the same result.

I will open a ticket.

Sigh.
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Old 03-21-2015, 11:06 AM   #164
zrallo
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Player switch to soccer event

Just a minor bug in the event where a player switches to MLS. Towards the end of the message, it says, "According to NBA rules..."

Pretty sure it should say MLS, as the NBA rules are irrelevant in soccer. Just a little thing
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Old 03-21-2015, 11:07 AM   #165
dettigfan222
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I was in the offseason of a historical league, and I was voting for the awards. I clicked on the all-star voting tab, and the game froze and shut down.
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Old 03-21-2015, 11:12 AM   #166
IsaacR
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License Issue

I installed the game, and played for a little while. After restarting my computer and reloading the game, I was again prompted for my license key. When I tried to re-enter it (It was correct) the game told me it was invalid. I uninstalled and re-installed the game, and it worked. But once again, upon entering the game for the second time, I encountered the same issue. Help?

EDIT: Downloaded OOTP16 for my Windows Tablet - it works, even after restarting. Not sure why it doesn't work on my computer.

Last edited by IsaacR; 03-21-2015 at 02:15 PM. Reason: update
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Old 03-21-2015, 11:15 AM   #167
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I reimported the game with the same result.

I will open a ticket.

Sigh.
Which field do you need? Jus the world.dat?
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Old 03-21-2015, 11:21 AM   #168
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Twice now I have tried to enter a ticket and got an 'Internal Server Error'

Can I send the file directly to somebody? Submitting a ticket appears to be impossible at this point.
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Old 03-21-2015, 11:24 AM   #169
Markus Heinsohn
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Quote:
Originally Posted by IsaacR View Post
I installed the game, and played for a little while. After restarting my computer and reloading the game, I was again prompted for my license key. When I tried to re-enter it (It was correct) the game told me it was invalid. I uninstalled and re-installed the game, and it worked. But once again, upon entering the game for the second time, I encountered the same issue. Help?
This is weird. Please file a support ticket: http://support.ootpdevelopments.com/...Tickets/Submit

Last edited by Markus Heinsohn; 03-21-2015 at 11:26 AM.
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Old 03-21-2015, 11:27 AM   #170
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Originally Posted by rpriske View Post
Twice now I have tried to enter a ticket and got an 'Internal Server Error'

Can I send the file directly to somebody? Submitting a ticket appears to be impossible at this point.
See instructions in the first post of this thread. If you upload the file, let me know the name in a PM, I'll then look at the issue tomorrow.

Also, I just tested submitting a ticket, worked like a charm.

Last edited by Markus Heinsohn; 03-21-2015 at 11:31 AM.
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Old 03-21-2015, 11:50 AM   #171
kwa1430
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Originally Posted by Markus Heinsohn View Post
This only happens on very small screens, at least that's how it should work. If there is not enough screen estate to have a windowed mode the game automatically uses the fullscreen mode.
I am using a 13 inch Son Vaio.
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Old 03-21-2015, 12:10 PM   #172
Markus Heinsohn
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I am using a 13 inch Son Vaio.
Set your Windows taskbar to auto-hide, please.
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Old 03-21-2015, 12:12 PM   #173
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No facegen for a player here. Some players have and some don't. (Mostly all of them have from what I've seen, but I get some guys like Judge here and there.)

I generated all of the pictures at the same time 3 seasons ago (Took like 15 minutes, not kidding!) And some players just didn't get. I tried it again later and he still didn't get a picture. Any idea why? Guessing it's a bug!





I did: "Update/Generate All Player Pictures"

I assume I could do "Generate New Player Pictures" to fix the issue, but I currently love some of the current facegens on my stars and refuse to lose them! Would "Force Update/ Generate All Player Pictures" (2nd option) do the trick? I DO NOT want newly generated pictures for the players who currently have pictures, just new ones for players without any facegens.
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Old 03-21-2015, 12:17 PM   #174
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Originally Posted by Markus Heinsohn View Post
See instructions in the first post of this thread. If you upload the file, let me know the name in a PM, I'll then look at the issue tomorrow.

Also, I just tested submitting a ticket, worked like a charm.


Tried again. It failed again.
Internal Server Error. Every time.
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Old 03-21-2015, 12:25 PM   #175
azepeda
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Bug

This is a continuing issue in all OOTP versions, the Rule 5 draft, the teams are leaving top prospects unprotected. I had one team leave the # 1 prospect who was almost major league ready unprotected.

Great job on the game, infinitely fewer bugs this time around.
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Old 03-21-2015, 12:57 PM   #176
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Just playing around with different options and tried to create a fictional league (all defaults). When I get to the league structure I decided to add some historical teams. I switch to historical team selection and choose a team.

Hit next and get the 'database loading..' at the top and then the game crashes. I can create the fictional league without historical teams but as soon as I add any historical teams it crashes.

I can also successfully create the fictional league and then add historical teams. It only crashes when incorporating historical teams during the fictional league creation.
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Old 03-21-2015, 01:06 PM   #177
hobbitrjw
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Here is a suggested fix for anyone with a crash. Since I kind of troubleshot this with something Markus said in another forum. Try disabling ALL facegen and 3D options,including OpenGL
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Old 03-21-2015, 01:09 PM   #178
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Legacy bug from OOTP15:

When exporting a schedule with game times set to 12:xx pm, they are incorrectly exported as 24xx instead of 12xx, causing an error when the schedule is imported.
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Old 03-21-2015, 01:14 PM   #179
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For some reason, this doesn't appear to be calculating WAR correctly for splits.

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Old 03-21-2015, 01:15 PM   #180
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Quote:
Originally Posted by hobbitrjw View Post
Here is a suggested fix for anyone with a crash. Since I kind of troubleshot this with something Markus said in another forum. Try disabling ALL facegen and 3D options,including OpenGL
Didn't help.

Now it is crashing on All-Star Voting as well.
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