No More Licenses Available For This Serial Number?

chucksabr · 12-14-2013, 04:30 PM

I loaded my validly-licensed OOTP onto a second machine, since my first machine went tits up and was sent back to the factory for resurrection, I tried to input the serial number, and got this in response:

Name: No More Licenses Available.jpg
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Name: No More Licenses Available.jpg
Views: 938
Size: 131.9 KB

I went to support.ootpdevelopments.com, did a search on activation issues and found that the game can be activated on two machines. This is the second machine, so ... ?

Does anyone recognize this and know of a way around it?

chucksabr · 12-14-2013, 04:32 PM

I will add that I had reloaded my OOTP on my first machine after I had to restore that machine to original factory settings. Does anyone know whether that counts as a second machine? It shouldn't, should it?

old timer · 12-14-2013, 04:52 PM

Quote:

Originally Posted by chucksabr

I will add that I had reloaded my OOTP on my first machine after I had to restore that machine to original factory settings. Does anyone know whether that counts as a second machine? It shouldn't, should it?

Yes, that does cause an activation to be used. Submit a support ticket and I'll reset your license for you.

RchW · 12-14-2013, 04:56 PM

PM Andreas Raht and ask him to reset your license.

It's entirely possible that the original use of OOTP was not cleared when you restore the computer. Do you remember unlicensing?

Resetting is the easiest route.

Edit

Ah, for an old timer you are fast.

old timer · 12-14-2013, 04:57 PM

Quote:

Originally Posted by RchW

PM Andreas Raht and ask him to reset your license.

It's entirely possible that the original use of OOTP was not cleared when you restore the computer. Do you remember unlicensing?

Resetting is the easiest route.

Please do it through support instead. Taking care of license issues is one of my jobs. Andreas needs to focus more on programming and his many other tasks, not resetting licenses.

chucksabr · 12-14-2013, 05:08 PM

Quote:

Originally Posted by old timer

Please do it through support instead. Taking care of license issues is one of my jobs. Andreas needs to focus more on programming and his many other tasks, not resetting licenses.

Awesome, thanks. I just submitted it: LMW-256270. Please reset all licenses.

old timer · 12-14-2013, 05:08 PM

Quote:

Originally Posted by RchW

Ah, for an old timer you are fast.

Probably because I'm a young old timer.

By the way, I didn't mean to sound harsh when I said to not bother Andreas with this. I did appreciate you offering help for this person. I just wanted to make sure people know that this is something we can take care of in support and usually pretty quickly too.

old timer · 12-14-2013, 05:23 PM

Quote:

Originally Posted by chucksabr

Awesome, thanks. I just submitted it: LMW-256270. Please reset all licenses.

Just in case you didn't check your ticket yet, I need (only) one of the following: the order ID, serial number or email used to order the game. Once you add this to your ticket, I can reset your license for you.

12-14-2013, 04:30 PM	#1
chucksabr Hall Of Famer Join Date: Sep 2013 Location: In the canyons of your mind Posts: 3,194	No More Licenses Available For This Serial Number? I loaded my validly-licensed OOTP onto a second machine, since my first machine went tits up and was sent back to the factory for resurrection, I tried to input the serial number, and got this in response: I went to support.ootpdevelopments.com, did a search on activation issues and found that the game can be activated on two machines. This is the second machine, so ... ? Does anyone recognize this and know of a way around it? __________________ The (English) Baseball League (est. 1888): A History The 1932 Season is Underway Dynasty Mission \| Creation Story \| Subscribe 1888 1889 1890 1891 1892 1893 1894 1895 1896 1897 1898 1899 1900 1901 1902 1903 1904 1905 1906 1907 1908 1909 1910 1911 1912 1913 1914 (Great War Hiatus) 1919 1920 1921 1922 1923 1924 1925 1926 1927 1928 1929 1930 1931 The OOTP Interview about the Baseball League

12-14-2013, 04:32 PM	#2
chucksabr Hall Of Famer Join Date: Sep 2013 Location: In the canyons of your mind Posts: 3,194	I will add that I had reloaded my OOTP on my first machine after I had to restore that machine to original factory settings. Does anyone know whether that counts as a second machine? It shouldn't, should it? __________________ The (English) Baseball League (est. 1888): A History The 1932 Season is Underway Dynasty Mission \| Creation Story \| Subscribe 1888 1889 1890 1891 1892 1893 1894 1895 1896 1897 1898 1899 1900 1901 1902 1903 1904 1905 1906 1907 1908 1909 1910 1911 1912 1913 1914 (Great War Hiatus) 1919 1920 1921 1922 1923 1924 1925 1926 1927 1928 1929 1930 1931 The OOTP Interview about the Baseball League

12-14-2013, 04:56 PM	#4
RchW Hall Of Famer Join Date: Jul 2004 Location: Toronto ON by way of Glasgow UK Posts: 15,629	PM Andreas Raht and ask him to reset your license. It's entirely possible that the original use of OOTP was not cleared when you restore the computer. Do you remember unlicensing? Resetting is the easiest route. Edit Ah, for an old timer you are fast. __________________ Cheers RichW If you’re looking for a good cause to donate money to please consider a Donation to Parkinson’s Canada. It may help me have a better future and if not me, someone else. Thanks. “Conservatism consists of exactly one proposition …There must be in-groups whom the law protects but does not bind, alongside out-groups whom the law binds but does not protect.” Frank Wilhoit Last edited by RchW; 12-14-2013 at 04:58 PM.