Preordering Started - Page 3

pisdpaul · 05-20-2013, 07:11 PM

Quote:

Originally Posted by Jabez54

What am I doing wrong ...

Keep saying Login Failure ...

I've already registered early this am with PISD ...

I would like to buy and start playing this Gem of a Game, mates ...

Is there a simpler way to buy and download the Game other than the link ...

If your still having trouble email your account details to someone@pisd.co.uk and I will look into it

Hanson Bros · 05-20-2013, 07:27 PM

Just purchased at full price ... would have felt guilty using my previous beta license to get a discount ...

won't have time to mess with it too much until later in the week

Cusefan95 · 05-20-2013, 07:52 PM

Well, Paul got me my license number for the old game, but when I enter it into the voucher section of the website, it says discount voucher not found.

pisdpaul · 05-20-2013, 07:54 PM

Quote:

Originally Posted by Cusefan95

Well, Paul got me my license number for the old game, but when I enter it into the voucher section of the website, it says discount voucher not found.

Did you enter it here?

https://www.pisd.co.uk/sgo/webstore/tbcb-discount

Cusefan95 · 05-20-2013, 08:31 PM

Quote:

Originally Posted by pisdpaul

Did you enter it here?

https://www.pisd.co.uk/sgo/webstore/tbcb-discount

Success and purchase made!

Bogie · 05-20-2013, 11:09 PM

I have been trying to purchase the game for the $9.99 in the PISD site. I try to enter my order ID from my 2.5 order in the add voucher area, it says voucher not valid or something like that.
HELP!!!

Bogie · 05-20-2013, 11:12 PM

Sorry I wrote this before I read the last page on this post. I will try it this way. Thanks

Lee · 05-20-2013, 11:13 PM

Quote:

Originally Posted by Bogie

Sorry I wrote this before I read the last page on this post. I will try it this way. Thanks

Hopefully the next post is good news

Bogie · 05-20-2013, 11:16 PM

No not good. I tried it twice and still didn't work. Not sure why!

Lee · 05-20-2013, 11:21 PM

Damn, if Mark is around still maybe he can offer a suggestion. That link has been getting it done for everyone else.

Bogie · 05-20-2013, 11:22 PM

Is the code I'm supposed to use the one the is on the disk and on my reciept called the order ID and starts with VT-F***********. Or am I totally of base here.

Lee · 05-20-2013, 11:25 PM

Quote:

Originally Posted by Bogie

Is the code I'm supposed to use the one the is on the disk and on my reciept called the order ID and starts with VT-F***********. Or am I totally of base here.

Yes that's it

Should be able to copy and paste right out of the program folder for TBCB 2.5 from the receipt document

Bogie · 05-20-2013, 11:32 PM

I have tried it several times and no luck.

Marc Vaughan · 05-20-2013, 11:47 PM

Quote:

Originally Posted by Bogie

Is the code I'm supposed to use the one the is on the disk and on my reciept called the order ID and starts with VT-F***********. Or am I totally of base here.

Unfortunately Pauls based in England so is likely asleep now (its what around 3.30am there) ... but he'll check the forums in the morning and I'm sure will be able to get this sorted for you promptly.

It looks like you're doing the 'right thing' - just a matter of getting a real human to check whats going wrong and sort it out (I'm afraid I don't have access to the behind the scenes store stuff so we'll have to wait for Paul, sorry).

Bogie · 05-20-2013, 11:49 PM

Ok got the voucher to work, now I can't get my Credit card to work. I tried my debit card three or four times, then tried a credit card and neither worked. It either tells me nothing or says: You have entered an invalid number or partial credit card or debit card number. Please check your entry and try again, or The card you entered cannot be used for this payment. Please enter a different credit or debit card number.
Anyone else have this problem, and how did you get it to work?

Marc Vaughan · 05-21-2013, 12:01 AM

Quote:

Originally Posted by Bogie

Ok got the voucher to work, now I can't get my Credit card to work. I tried my debit card three or four times, then tried a credit card and neither worked. It either tells me nothing or says: You have entered an invalid number or partial credit card or debit card number. Please check your entry and try again, or The card you entered cannot be used for this payment. Please enter a different credit or debit card number.
Anyone else have this problem, and how did you get it to work?

Someone who had an issue with their credit card earlier mentioned a country setting at the top which had to be set correctly in order for it to work?

(I just looked and its defaulting to the 'United Kingdom' for me despite the fact I'm in Florida - perhaps it did the same for you and you didn't notice?)

Bogie · 05-21-2013, 12:11 AM

Do I have to have a paypal account and pay through that or can I just pay with a card.

Bogie · 05-21-2013, 12:20 AM

Someone who had an issue with their credit card earlier mentioned a country setting at the top which had to be set correctly in order for it to work?

(I just looked and its defaulting to the 'United Kingdom' for me despite the fact I'm in Florida - perhaps it did the same for you and you didn't notice?)

I changed it to the united states as I live in Washington State.

Lee · 05-21-2013, 12:20 AM

Quote:

Originally Posted by Bogie

Do I have to have a paypal account and pay through that or can I just pay with a card.

You can pay with a card, should go through. I will look for that other post.

Lee · 05-21-2013, 12:25 AM

As much as this sucks, below may be your best bet tomorrow Bogie, when folks are in the chat area and Paul is about.

Quote:

Originally Posted by zyberianwarrior

ok guys there is a chat room available at the site to download the game very quick and helpful try there https://www.pisd.co.uk/sgo/webstore/account/chat?1,,:Lobby. Make sure you are set in the correct country too if paying by CC.

05-20-2013, 07:27 PM	#42
Hanson Bros Hall Of Famer Join Date: Jun 2009 Posts: 2,006	Just purchased at full price ... would have felt guilty using my previous beta license to get a discount ... won't have time to mess with it too much until later in the week __________________ LBA UTBA3

05-20-2013, 07:52 PM	#43
Cusefan95 Minors (Double A) Join Date: Jan 2002 Location: Manchester, CT Posts: 109	Well, Paul got me my license number for the old game, but when I enter it into the voucher section of the website, it says discount voucher not found. __________________ 81-78 2003 NCAA Division 1-A Men's Basketball Champions

05-20-2013, 11:49 PM	#55
Bogie All Star Reserve Join Date: Jan 2003 Location: Wisconsin Posts: 561	Ok got the voucher to work, now I can't get my Credit card to work. I tried my debit card three or four times, then tried a credit card and neither worked. It either tells me nothing or says: You have entered an invalid number or partial credit card or debit card number. Please check your entry and try again, or The card you entered cannot be used for this payment. Please enter a different credit or debit card number. Anyone else have this problem, and how did you get it to work? Last edited by Bogie; 05-20-2013 at 11:55 PM. Reason: added more info

05-20-2013, 11:09 PM	#46
Bogie All Star Reserve Join Date: Jan 2003 Location: Wisconsin Posts: 561	I have been trying to purchase the game for the $9.99 in the PISD site. I try to enter my order ID from my 2.5 order in the add voucher area, it says voucher not valid or something like that. HELP!!!

05-20-2013, 11:12 PM	#47
Bogie All Star Reserve Join Date: Jan 2003 Location: Wisconsin Posts: 561	Sorry I wrote this before I read the last page on this post. I will try it this way. Thanks

05-20-2013, 11:16 PM	#49
Bogie All Star Reserve Join Date: Jan 2003 Location: Wisconsin Posts: 561	No not good. I tried it twice and still didn't work. Not sure why!

05-20-2013, 11:21 PM	#50
Lee Global Moderator Join Date: Dec 2001 Location: The Scorched Desert Posts: 4,652	Damn, if Mark is around still maybe he can offer a suggestion. That link has been getting it done for everyone else.

05-20-2013, 11:22 PM	#51
Bogie All Star Reserve Join Date: Jan 2003 Location: Wisconsin Posts: 561	Is the code I'm supposed to use the one the is on the disk and on my reciept called the order ID and starts with VT-F***********. Or am I totally of base here.

05-20-2013, 11:32 PM	#53
Bogie All Star Reserve Join Date: Jan 2003 Location: Wisconsin Posts: 561	I have tried it several times and no luck.

05-21-2013, 12:11 AM	#57
Bogie All Star Reserve Join Date: Jan 2003 Location: Wisconsin Posts: 561	Do I have to have a paypal account and pay through that or can I just pay with a card.

05-21-2013, 12:20 AM	#58
Bogie All Star Reserve Join Date: Jan 2003 Location: Wisconsin Posts: 561	Someone who had an issue with their credit card earlier mentioned a country setting at the top which had to be set correctly in order for it to work? (I just looked and its defaulting to the 'United Kingdom' for me despite the fact I'm in Florida - perhaps it did the same for you and you didn't notice?) I changed it to the united states as I live in Washington State.