problems with crash and uninstalling the game

sley · 10-25-2009, 02:36 AM

We’ve been playing OOTP 10 since it came out and have the updated version with all the patches. After the 8th season and shortly after installing patch #4, the game crashed. It would not bring up the game, the back up or the template we set up. I kept getting the gray error message “OOTP has a problem and needs to close”. After trying different ways of getting the game I decided to try an uninstall and then get a fresh reinstall. I looked for the uninstall program in the main program folder and my documents and didn’t find it. I checked Add and Remove Programs and OOTP 10 doesn’t show up there at all. I did a computer search and no uninstall program for 10 was found. Going on line, I was directed to use the Start, All Programs, and look in the OOTP folder. Well OOTP 10 does not show up there but there is my OOTP 9 and inside that folder there is Tools, OOTP 9 Manual and an application icon for OOTP 9, but no uninstall for that either. Is it possible that I got a bad install even though we’ve been playing for months? Or is my computer messed up? Can I, should I just try to reinstall over top of it? Any help out there? Thanks

I am using an HP Media Center PC
Windows XP SP2
2 GB Ram
2CPU 6400 @ 2.13 GHz

Bob mank · 10-25-2009, 04:09 PM

I have encountered the same problem since yesterday afternoon. I experienced a power loss while the game was on and have been unable to access any formerly included database since. I tried uninstalling and re-installing, but the Microsoft message keeps coming up. The game seems ready to start a new game but no old databases are accessible.

Bob mank · 10-25-2009, 10:16 PM

In my case I have the databases backed up on another hard drive, but because the game will not uninstall properly I am unable to reload because the old (corrupt?) files are still on the computer. Can anyone help?

Bob mank · 10-26-2009, 06:12 PM

I have tried uninstalling andreinstalling the game, deleting the league files and uploading from the websites and I am still hitting the "OOTP10.exe has encountered a problem and needs to close" wall whenever I attempt to open a database. Has anyone else had this problem?

10-25-2009, 02:36 AM	#1
sley Minors (Double A) Join Date: Jul 2005 Posts: 182	problems with crash and uninstalling the game We’ve been playing OOTP 10 since it came out and have the updated version with all the patches. After the 8th season and shortly after installing patch #4, the game crashed. It would not bring up the game, the back up or the template we set up. I kept getting the gray error message “OOTP has a problem and needs to close”. After trying different ways of getting the game I decided to try an uninstall and then get a fresh reinstall. I looked for the uninstall program in the main program folder and my documents and didn’t find it. I checked Add and Remove Programs and OOTP 10 doesn’t show up there at all. I did a computer search and no uninstall program for 10 was found. Going on line, I was directed to use the Start, All Programs, and look in the OOTP folder. Well OOTP 10 does not show up there but there is my OOTP 9 and inside that folder there is Tools, OOTP 9 Manual and an application icon for OOTP 9, but no uninstall for that either. Is it possible that I got a bad install even though we’ve been playing for months? Or is my computer messed up? Can I, should I just try to reinstall over top of it? Any help out there? Thanks I am using an HP Media Center PC Windows XP SP2 2 GB Ram 2CPU 6400 @ 2.13 GHz

10-25-2009, 04:09 PM	#2
Bob mank Bat Boy Join Date: Dec 2008 Posts: 13	crash I have encountered the same problem since yesterday afternoon. I experienced a power loss while the game was on and have been unable to access any formerly included database since. I tried uninstalling and re-installing, but the Microsoft message keeps coming up. The game seems ready to start a new game but no old databases are accessible.

10-25-2009, 10:16 PM	#3
Bob mank Bat Boy Join Date: Dec 2008 Posts: 13	In my case I have the databases backed up on another hard drive, but because the game will not uninstall properly I am unable to reload because the old (corrupt?) files are still on the computer. Can anyone help?

10-26-2009, 06:12 PM	#4
Bob mank Bat Boy Join Date: Dec 2008 Posts: 13	Still Nothing I have tried uninstalling andreinstalling the game, deleting the league files and uploading from the websites and I am still hitting the "OOTP10.exe has encountered a problem and needs to close" wall whenever I attempt to open a database. Has anyone else had this problem?