MAC license

jldunn88 · 06-06-2009, 11:03 AM

I purchased the MAC license this morning. I've even received the receipt from Paypal for the purchase. I did not receive the license though at that time. Is that supposed to be instant or does it take a little while to arrive? I don't remember having this issue in the past. Anybody else run into any problems with this?

Thanks.

Attualista · 06-06-2009, 12:28 PM

Yeah, I'm experiencing the same problem. I purchased a license yesterday afternoon, received the receipt from paypal--but no license. This rather takes away from the convenience of internet commerce, no?

mj1986 · 06-06-2009, 08:14 PM

I'm in the same boat. Glad to hear that I'm not the only person having the problem.

Adrockski · 06-06-2009, 09:08 PM

Sorry to hear about the licensing delay. For Mac licensing support, please contact peds@pisd.co.uk. And see this page for support info for licensing vendors for different platforms.

Hope this helps. And please let us know if you're unable to get support from the listed contacts, and we'll escalate the issue.

jldunn88 · 06-07-2009, 03:14 PM

Thanks! Just wanted to let you all aware that I did receive my license late last night. I just tried it and it works. After I saw others having the same problem, I figured that things must just be running a little slow. Thanks again. I'm ready to dive into this years version of OOTP!

battists · 06-12-2009, 12:57 PM

Adrockski's post pretty much sums it up. We've also been seeing some delays from PayPal (yeah, blame the other guy

). At any rate, I'm confident his post will resolve all of your issues, so I'm going to close up this thread!

If you still can't get situated, please feel free to post a new thread or send an e-mail to sales (at) ootpdevelopments (dot) com.

Thanks very much, and enjoy the game!

Steve

06-06-2009, 11:03 AM	#1
jldunn88 Bat Boy Join Date: Jul 2006 Posts: 4	MAC license I purchased the MAC license this morning. I've even received the receipt from Paypal for the purchase. I did not receive the license though at that time. Is that supposed to be instant or does it take a little while to arrive? I don't remember having this issue in the past. Anybody else run into any problems with this? Thanks.

06-07-2009, 03:14 PM	#5
jldunn88 Bat Boy Join Date: Jul 2006 Posts: 4	License... Thanks! Just wanted to let you all aware that I did receive my license late last night. I just tried it and it works. After I saw others having the same problem, I figured that things must just be running a little slow. Thanks again. I'm ready to dive into this years version of OOTP!

06-06-2009, 12:28 PM	#2
Attualista Bat Boy Join Date: Jul 2006 Posts: 12	Yeah, I'm experiencing the same problem. I purchased a license yesterday afternoon, received the receipt from paypal--but no license. This rather takes away from the convenience of internet commerce, no?

06-06-2009, 08:14 PM	#3
mj1986 Bat Boy Join Date: Jun 2009 Posts: 2	I'm in the same boat. Glad to hear that I'm not the only person having the problem.

06-06-2009, 09:08 PM	#4
Adrockski Major Leagues Join Date: Oct 2005 Location: Chicago, IL Posts: 408	Sorry to hear about the licensing delay. For Mac licensing support, please contact peds@pisd.co.uk. And see this page for support info for licensing vendors for different platforms. Hope this helps. And please let us know if you're unable to get support from the listed contacts, and we'll escalate the issue.

06-12-2009, 12:57 PM	#6
battists Hall Of Famer Join Date: Jul 2004 Posts: 18,506	Adrockski's post pretty much sums it up. We've also been seeing some delays from PayPal (yeah, blame the other guy ). At any rate, I'm confident his post will resolve all of your issues, so I'm going to close up this thread! If you still can't get situated, please feel free to post a new thread or send an e-mail to sales (at) ootpdevelopments (dot) com. Thanks very much, and enjoy the game! Steve